Queries about Mandatory Reconsiderations

Anita Bellows made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Department for Work and Pensions,

According to a previous response from DWP to a FOI request,
DWP is collecting the following information about Mandatory Reconsiderations:

1 Number of Mandatory Reconsiderations requested;
2 Number of Mandatory Reconsiderations requested following request for statement of reasons;
3 Whether Mandatory Reconsiderations requested by phone, letter, form or digitally;
4 Number of cases where new evidence received with Mandatory Reconsideration;
5 Number of cases where Decision Maker telephones claimant for new evidence;
6 Number of cases where Decision Maker requests advice from Assessment Provider;
7 Number of case cleared in % of days – actual percentage figure will be proposed at a later date;
8 Number of Mandatory Reconsiderations revised favourably/unfavourably or no change to decision; and
9 Total number of Mandatory Reconsiderations made.

I would like first to have some clarification about the Number of Mandatory Reconsiderations requested (1). Are they Mandatory Reconsiderations requested solely by claimants, or does the figure include Mandatory Reconsiderations performed by a Decision Maker, without the claimant being informed. There has been several cases of claimants learning about the outcome of a Mandatory Reconsideration before they had time to request one.

Ideally I would like the data related to all the 9 points above, but as it might exceed the cost limit, I would like to know first the Number of Mandatory Reconsiderations requested (1) and the Total number of Mandatory Reconsiderations made (9).
And then, in this order 4, 5, 6, 2, 3 until the cost limit is reached.
Yours faithfully,

Anita Bellows

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DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information request.

You can expect a reply by 21 September 2016 unless we need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

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Dear DWP Strategy Freedom of Information,

By law, I should already have received a response to my FOI request

Yours sincerely,

Anita Bellows

DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Please accept our apologies for the delay and see the attached reply to your Freedom of Information request.
 

Yours sincerely

DWP Strategy FoI team

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