Quality Assurance

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Borough of Hillingdon in respect of your enquiry relating to a Freedom of
Information request (FOI).   

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Thank you,
Glen 

Glen Egan  

Head of Legal Services (Acting)  | London Borough of Hillingdon | Legal
Services 3E/04   

DX 45101 UXBRIDGE |Tel: 01895 277602
 | E-mail: [1][email address] 

Hillingdon Council routinely monitors the content of emails sent and
received via its network for the purposes of ensuring compliance with its
policies and procedures. The contents of this message are for the
attention and use of the intended addressee only. If you are not the
intended recipient or addressee, or the person responsible for sending the
message you may not copy, forward, disclose or otherwise use it or any
part of it in any way. To do so may be unlawful. If you receive this email
by mistake please advise the sender immediately. Where opinions are
expressed they are not necessarily those of the London Borough of
Hillingdon. Service by email is not accepted unless by prior agreement.

References

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1. mailto:[email address]

FOI 2952-1302-4286-8172
Dear Andrew Bell, 

I am writing in response to your request for information below. Apologies
for the delay in this information reaching you. 

1. Your quality assurance process and procedure in relation to any
Application, Report or Statement written by an employee of your Children’s
Social Care Department that is subsequently filed to the Court on behalf
of the Local Authority

1. The Social Worker completes the report or statement at least a few days
before the court-ordered deadline.

2. The document is then sent to the Social Worker's manager who will
suggest any changes by way of tracked changes. Any proposed changes must
then be subsequently accepted by the Social Worker. 

3. Next, the document is sent to the relevant Head of Service to undertake
another quality assurance check. Any proposed changes will be, as per the
previous step, sent by tracked changes and the Social Worker must accept
any amendments if they are to be kept.

4. Once the document has been through these checks, it will be sent to
Legal Services, who will file the document with court and, if directed,
serve on any relevant parties. 

2. All documents and/or material relevant to number 1

N/A. 

If you have any queries regarding this matter, please do not hesitate to
contact me. 

If you wish to request an internal review of our response you should
write, within 2 months, to:

Head of Legal Services, Legal Services, Civic Centre, High St, Uxbridge,
UB8 1UW (or via email to [1][email address] marked for the attention
of the Head of Legal Services).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply to the Information Commissioner for a decision. The
Information Commissioner can be contacted at: Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. 

Kind regards, 
Data Protection & Freedom of Information Officer | London Borough of
Hillingdon | Legal Services 3E/04
Tel: 01895 55 8298 | FOI Email: [2][email address] | SAR
Email: [3][email address] 
Address: London Borough of Hillingdon Civic Centre, Uxbridge, UB8 1UW

══════════════════════════════════════════════════════════════════════════

From: Andrew Bell <[FOI #1007107 email]>
Sent: 21 July 2023 23:55
To: FOI <[email address]>
Subject: Freedom of Information request - Quality Assurance
 
[You don't often get email from
[FOI #1007107 email]. Learn why this is important
at [4]https://aka.ms/LearnAboutSenderIdentific... ]

Dear Hillingdon Borough Council,

Under the FOIA 2000;

1. Your quality assurance process and procedure in relation to any
Application, Report or Statement written by an employee of your Children’s
Social Care Department that is subsequently filed to the Court on behalf
of the Local Authority
2. All documents and/or material relevant to number 1

Yours faithfully,

Andrew Bell

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