Qualifying Works Costs (Section 20) and the quality of residential buildings

The request was partially successful.

Dear Lewisham Homes,

I am researching the value of residential capital assets and depreciation vs value added from maintenance.

Please may you facilitate my research by providing the following information. Please separate the costs to the borough from costs to leaseholders. My focus is on costs to the borough for each financial year

1. How many Lewisham Borough Council owned residential property units does Lewisham Homes manage? Please provide the figures for by number of leaseholders and council tenants.

SECTION 20
2. How much did the borough spend on Section 20s for the financial years 2019-20, 2018-19, 2017-18 and 2016-17?
3. Please provide a list of Section 20s issued since April 2016 and the total cost of each Section 20.
4. What was the average cost per Section 20 per residential property per financial year?

REPAIRS AND MAINTENANCE (LOW VALUE)
5. How much did the borough spend on responsive repairs and maintenance for the financial years 2019-20, 2018-19, 2017-18 and 2016-17?
6. What was the average cost per residential property per financial year?

ESTATE SURVEYS
7. Does the borough or one of its providers have a webpage which details the current state of the borough’s residential properties and pending works?

Yours faithfully,

Peter Millian

Customer Relations Team, Lewisham Homes

8 Attachments

Thank you for contacting Lewisham Homes.
 
Due to the current pandemic, there is a possibility of delayed response to
your enquiry. We apologise for any inconvenience this may cause. We will
respond as soon as we are able. Latest information on services can be
found at [1]https://www.lewishamhomes.org.uk/tag/cov...
If you are making a Freedom of Information or Subject Access Request and
our response breaches the statutory time-frame, you have the right to
complain to the Information Commissioners Office. Details can be found
at [2]https://ico.org.uk/global/contact-us/ or on 0303 123 1113.

 

Thank you for your patience and understanding at this time.

  

Email: [email address] [4][IMG]
Web: [3]www.lewishamhomes.org.uk
Tel: 0800 028 2 028

[5][IMG] [6][IMG] [7][IMG] [8][IMG] [9][IMG] [10][IMG]

[11][IMG]

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Customer Relations Team, Lewisham Homes

8 Attachments

Reference       8607017

Due date         12 March 2021

 

 

Dear Mr Millian

 

Thank you for your information request regarding Qualifying Works Costs

 

Your request is being considered and you will receive a response within
the statutory timescale of 20 working-days. Where consideration is being
given to exemptions the 20 working-day timescale may be extended to a
period considered reasonable depending on the nature and circumstances of
your request. In such cases you will be notified and, where possible, a
revised time-scale will be indicated. In all cases we shall attempt to
deal with your request at the earliest opportunity.

 

There may be a fee payable for the retrieval, collation and provision of
the information requested where the request exceeds the statutory limit or
where disbursements exceed £10. In such cases you will be informed in
writing and your request will be suspended until we receive payment from
you or your request is modified and/or reduced.

 

Your request may require either full or partial transfer to another public
authority. You will be informed if your request is transferred.

 

Yours sincerely

 

Customer Relations

 

  

Email: [email address] [2][IMG]
Web: [1]www.lewishamhomes.org.uk
Tel: 0800 028 2 028

[3][IMG] [4][IMG] [5][IMG] [6][IMG] [7][IMG] [8][IMG]

[9][IMG]

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Customer Relations Team, Lewisham Homes

9 Attachments

Dear Mr Millan

 

In order to respond to your request, we need to seek clarification.

 

You asked: 2. How much did the borough spend on Section 20s for the
financial years 2019-20, 2018-19, 2017-18 and 2016-17?

 

Please specify if you are asking for the values of the section 20s?

 

Kind Regards

 

Jana Blahova

 

  

Email: [email address] [2][IMG]
Web: [1]www.lewishamhomes.org.uk
Tel: 0800 028 2 028

[3][IMG] [4][IMG] [5][IMG] [6][IMG] [7][IMG] [8][IMG]

[9][IMG]

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From: Customer Relations Team <[email address]>
Sent: 16 February 2021 16:56
To: 'Peter Millian' <[FOI #726938 email]>
Cc: Customer Relations Team <[email address]>;
[email address] <[email address]>
Subject: Your FOI 8607017: Qualifying Works Costs (Section 20) and the
quality of residential buildings

 

Reference       8607017

Due date         12 March 2021

 

 

Dear Mr Millian

 

Thank you for your information request regarding Qualifying Works Costs

 

Your request is being considered and you will receive a response within
the statutory timescale of 20 working-days. Where consideration is being
given to exemptions the 20 working-day timescale may be extended to a
period considered reasonable depending on the nature and circumstances of
your request. In such cases you will be notified and, where possible, a
revised time-scale will be indicated. In all cases we shall attempt to
deal with your request at the earliest opportunity.

 

There may be a fee payable for the retrieval, collation and provision of
the information requested where the request exceeds the statutory limit or
where disbursements exceed £10. In such cases you will be informed in
writing and your request will be suspended until we receive payment from
you or your request is modified and/or reduced.

 

Your request may require either full or partial transfer to another public
authority. You will be informed if your request is transferred.

 

Yours sincerely

 

Customer Relations

 

 

 

  

Email: [10][email address] [12]cid:image001.jpg@01D706AB.0F3DED90
Web: [11]www.lewishamhomes.org.uk
Tel: 0800 028 2 028

[13]cid:image002.png@01D706AB.0F3DED90 [14]cid:image003.png@01D706AB.0F3DED90 [15]cid:image004.png@01D706AB.0F3DED90 [16]cid:image005.png@01D706AB.0F3DED90 [17]cid:image006.png@01D706AB.0F3DED90 [18]cid:image007.png@01D706AB.0F3DED90

[19]cid:image434e74.JPG@d1cb5260.4aaca576

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Dear Lewisham Homes

The request may be for the value, or actual cost (spend) of the delivering the Section 20. Please specify this in your response.

Yours sincerely,

Peter Millian

Customer Relations Team, Lewisham Homes

Dear Mr Millan

Thank you for your reply. I have forwarded this to the Finance Team.

If we need more details from you, we will be in touch.

Kind Regards

Jana Blahova

Email:[email address]
0800 028 2 028

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Dear Lewisham Homes

When should I expect to receive a response please?

Yours sincerely,

Peter Millian

Customer Relations Team, Lewisham Homes

8 Attachments

Your revised FOI – 8959037

 

Thank you for your email. Please accept our apologies for the delay in
response.

 

After some investigation we found that your request was mistakenly
withdrawn and closed due to human error. Lewisham Homes was asked to
withdraw a request with a similar reference number. Unfortunately, the
person responsible transposed two numbers in the reference and withdrew
your request by mistake. This error meant that no work has been done on
retrieving the information you requested.

 

The person responsible has been made aware of their mistake and we have
now reinstated the request under ref. 8959037. The teams have been asked
to complete the request as soon as possible. I sincerely apologise for any
inconvenience caused by this mistake and the delay in response.

 

This request is being considered and you will receive a response within
the statutory timescale of 20 working-days, subject to the application of
any exemptions. Where consideration is being given to exemptions the 20
working-day timescale may be extended to a period considered reasonable
depending on the nature and circumstances of your request. In such cases
you will be notified and, where possible, a revised time-scale will be
indicated. In all cases we shall attempt to deal with your request at the
earliest opportunity.

 

There may be a fee payable for the retrieval, collation and provision of
the information requested where the request exceeds the statutory limit or
where disbursements exceed £10. In such cases you will be informed in
writing and your request will be suspended until we receive payment from
you or your request is modified and/or reduced.

 

Your request may require either full or partial transfer to another public
authority. You will be informed if your request is transferred.

 

If we are unable to provide you with the information requested we will
notify you of this together with the reason(s) why and details of how you
may appeal (if appropriate).

 

Kind Regards

 

Customer Relations Team

 

  

Email: [email address] [2][IMG]
Web: [1]www.lewishamhomes.org.uk
Tel: 0800 028 2 028

[3][IMG] [4][IMG] [5][IMG] [6][IMG] [7][IMG] [8][IMG]

[9][IMG]

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Dear Lewisham Homes

When should I expect to receive a response please?

Yours sincerely

Peter Millian

Customer Relations Team, Lewisham Homes

8 Attachments

Thank you for contacting Lewisham Homes.
 
Due to the current pandemic, there is a possibility of delayed response to
your enquiry. We apologise for any inconvenience this may cause. We will
respond as soon as we are able. Latest information on services can be
found at [1]https://www.lewishamhomes.org.uk/tag/cov...
If you are making a Freedom of Information or Subject Access Request and
our response breaches the statutory time-frame, you have the right to
complain to the Information Commissioners Office. Details can be found
at [2]https://ico.org.uk/global/contact-us/ or on 0303 123 1113.

 

Thank you for your patience and understanding at this time.

  

Email: [email address] [4][IMG]
Web: [3]www.lewishamhomes.org.uk
Tel: 0800 028 2 028

[5][IMG] [6][IMG] [7][IMG] [8][IMG] [9][IMG] [10][IMG]

[11][IMG]

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Customer Relations Team, Lewisham Homes

8 Attachments

Dear Mr Millian

 

Thank you for your email.

 

The due date is 21 April 2021 but we are trying to collate these
information as soon as possible.

 

Kind Regards

 

Customer Relations Team

 

  

Email: [email address] [2][IMG]
Web: [1]www.lewishamhomes.org.uk
Tel: 0800 028 2 028

[3][IMG] [4][IMG] [5][IMG] [6][IMG] [7][IMG] [8][IMG]

[9][IMG]

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Dear Lewisham Homes

This request made on 13th February remains outstanding.

Yours sincerely

Peter Millian

Customer Relations Team, Lewisham Homes

10 Attachments

Dear Mr Millian

 

With sincere apologies for the delay in processing, please see the
response to your request attached.

 

Regards

 

Customer Relations

 

  

Email: [email address] [2][IMG]
Web: [1]www.lewishamhomes.org.uk
Tel: 0800 028 2 028

[3][IMG] [4][IMG] [5][IMG] [6][IMG] [7][IMG] [8][IMG]

[9][IMG]

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From: Customer Relations Team <[email address]>
Sent: 09 April 2021 15:43
To: 'Peter Millian' <[FOI #726938 email]>; Customer
Relations Team <[email address]>
Subject: RE: Your FOI 8607017: Qualifying Works Costs (Section 20) and the
quality of residential buildings

 

Dear Mr Millian

 

Thank you for your email.

 

The due date is 21 April 2021 but we are trying to collate these
information as soon as possible.

 

Kind Regards

 

Customer Relations Team

 

 

 

  

Email: [10][email address] [12]cid:image001.jpg@01D73856.0A299840
Web: [11]www.lewishamhomes.org.uk
Tel: 0800 028 2 028

[13]cid:image002.png@01D73856.0A299840 [14]cid:image003.png@01D73856.0A299840 [15]cid:image004.png@01D73856.0A299840 [16]cid:image005.png@01D73856.0A299840 [17]cid:image006.png@01D73856.0A299840 [18]cid:image007.png@01D73856.0A299840

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