Qualifications of senior officers

Elvis Funkmaster made this Freedom of Information request to Information Commissioner's Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Information Commissioner’s Office,

I would like a list of each person classified (by job title) as a manager in the Information Commissioner.

For each, I would like to know whether they have the ISEB in Data Protection and the ISEB in Freedom of Information, which I understand is the Information Commissioner's Office's preferred standard qualification for DP / FOI,

The response would look like this if possible:

Name
Job Title
DP ISEB: Yes / No
FOI ISEB: Yes / No

Please use the exemptions to justify any refusal. As I understand that the ICO offers this qualification internally, it should be possible to source this information from your HR department.

Yours faithfully,

Elvis Funkmaster

Dear Information Commissioner’s Office,

Could you acknowledge receipt of my request?

Thanks

Yours faithfully,

Elvis Funkmaster

Information Commissioner's Office

Link: [1]File-List

31st October 2011

 

Case Reference Number IRQ0422602

 

Dear Elvis Funkmaster

 

Thank you for your correspondence dated 27 October 2011 in which you ask
for information about the job titles and qualifications of ICO employees
classified as a manager.

 

For your correspondence to be treated as a valid request under the Freedom
of Information Act we need to have your real name. The real name has been
defined in our guidance as “title and/or first name with surname
satisfies the requirement for provision of a real name”

 

Please find below a link to our guidance on section 8 entitled valid
request- name and address for correspondence

 

[2]http://www.ico.gov.uk/upload/documents/l...

 

I would be most grateful if you can provide me with these details at your
earliest convenience. Please reply to my email making sure not to amend
the subject area so that any response can be scanned directly into your
case.

 

Yours sincerely

 

 

Richard Sisson

Lead Internal Compliance Officer

Information CommissionerÂ’s Office

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/rad18FA8_files/filelist.xml
2. http://www.ico.gov.uk/upload/documents/l...

Dear Mr Sisson

On the first page of the guidance you drew my attention to, I found the following quote:

"Where a public authority knows that a pseudonym has been used, as a matter of good practice it should still consider the request, for example where identity is not relevant and it is content to disclose the information requested, even though technically the request is invalid"

Can you explain why you have chosen to ignore what your own guidance describes as good practice, or why you believe my identity is relevant to a question about whether your managers have been trained to the standard your own organisation has set?

Yours sincerely,

Elvis Funkmaster

Thank you for emailing the Information Commissioner’s Office (ICO).  This
is an automatic acknowledgement to tell you we have received your email
safely.  Please do not reply to this email.

 

If your email was about a new complaint or request for advice it will be
considered by our Customer Contact Department.  One of our case officers
will be in touch as soon as possible. 

 

If your email was about an ongoing case we are dealing with it will be
allocated to the person handling your case.

 

If your email was about a case you have already submitted, but is yet to
be allocated to one of our case officers your email will be added to your
original correspondence and will be considered when your case is
allocated.

 

If you require any further assistance please contact our Helpline on 0303
123 1133 or 01625 545745 if you prefer to use a national rate number.

 

Thank you for contacting the Information Commissioner’s Office

 

Yours sincerely

 

ICO Customer Contact Department

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

Information Commissioner's Office

Link: [1]File-List

31st October 2011

 

Case Reference Number IRQ0422602

 

Dear Elvis Funkmaster

 

Thank you for your email in response to my email of earlier today, in
which I requested that you provide the ICO with your real name with regard
to your information request, reference IRQ0422602.

 

I can confirm that we did consider whether or not it was necessary for you
to provide us with your real name with regards to this request. It was
decided that given the nature of your request and the volume of work which
it would involve to respond to it, it was appropriate for you to provide
us with your real name. I would also point out that if the ICO responded
to your request under your pseudonym you would have no right of appeal if
you were dissatisfied with the response, as it would not be considered a
valid request under section 8 of the Freedom of Information Act 2000.

 

I would therefore be grateful if you would provide us with your real name,
otherwise we will not be able to continue with your request.

 

Yours sincerely

 

 

Richard Sisson

Lead Internal Compliance Officer

Information CommissionerÂ’s Office

 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/rad22BB8_files/filelist.xml

Dear Mr Sisson,

My name is John Smith.

Yours faithfully,

John Smith

Thank you for emailing the Information Commissioner’s Office (ICO).  This
is an automatic acknowledgement to tell you we have received your email
safely.  Please do not reply to this email.

 

If your email was about a new complaint or request for advice it will be
considered by our Customer Contact Department.  One of our case officers
will be in touch as soon as possible. 

 

If your email was about an ongoing case we are dealing with it will be
allocated to the person handling your case.

 

If your email was about a case you have already submitted, but is yet to
be allocated to one of our case officers your email will be added to your
original correspondence and will be considered when your case is
allocated.

 

If you require any further assistance please contact our Helpline on 0303
123 1133 or 01625 545745 if you prefer to use a national rate number.

 

Thank you for contacting the Information Commissioner’s Office

 

Yours sincerely

 

ICO Customer Contact Department

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

Information Commissioner's Office

Link: [1]File-List

1st November 2011

 

Case Reference Number IRQ0422602

 

Dear John Smith

 

Request for Information

 

Thank you for your correspondence dated 31 October 2011. Following the
clarification you have provided to us the start date of your request shall
now be 31 October 2011 in line with section 1(3) FOIA.

 

Your request is being dealt with in accordance with the Freedom of
Information Act 2000.  We will respond by 28 November 2011 which is 20
working days from the day after we received your request.

 

Should you wish to reply to this email, please be careful not to amend the
information in the ‘subject’ field. This will ensure that the
information is added directly to your case. However, please be aware that
this is an automated process; the information will not be read by a member
of our staff until your case is allocated to a request handler.

 

Yours sincerely

 

 

Richard Sisson

Lead Internal Compliance Officer

Information CommissionerÂ’s Office

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/radD3343_files/filelist.xml

Charlotte Peters Rock left an annotation ()

Re: "It was
decided that given the nature of your request and the volume of work which
it would involve to respond to it, it was appropriate for you to provide
us with your real name. I would also point out that if the ICO responded
to your request under your pseudonym you would have no right of appeal if
you were dissatisfied with the response, as it would not be considered a
valid request under section 8 of the Freedom of Information Act 2000."

In respect of the above information, taken from an ICO response above, it seems that the Information Commissioner's Office does not have any computerised system in place - OR its staff do not know how to use it to gain a relatively immediate answer to this question - OR it has no idea of the qualifications of any of its staff.

This is a very worrying thought, since it is to the Information Commissioner and his office that we mere mortals look for guidance about the appropriateness of services provided by other government agencies.

Secondly the Information Commissioner's Office assumes that its service will be so bad that it will need to be complained about.

This is very strange.

I thought the Information Commissioner was supposed to be perfect enough to bring every other agency to heel. Was I wrong?

Information Commissioner's Office

Link: [1]File-List

15th November 2011

 

Case Reference Number IRQ0422602

 

Dear John Smith

 

I am writing further to our email dated 1 November 2011 in which we
acknowledged your request for information to the Information
CommissionerÂ’s Office.

 

In order to process your request we require further clarification from
you.  You have asked for “a list of each person classified (by job
title) as a
manager in the Information Commissioner.”.  We would be grateful if you
could clarify whether by this you mean an employee who has the word
“manager” in their job title or whether you are referring to employees
who have line management responsibilities.

 

We would be grateful if you could provide your clarification as soon as
possible.  Please reply to this email making sure not to amend the
subject area as this will ensure that your clarification is added directly
to your case.

 

 

Yours sincerely

 

Joanne Crowley

Lead Internal Compliance Officer

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/rad7BFDF_files/filelist.xml

Dear Information Commissioner’s Office,

Please include everyone who has 'manager' in their job title, the words 'head of' in their job title (e.g. 'head of internal compliance'), and anyone else who is in the top three tiers of management e,g. the Commissioner, his deputies, the Chief Executive Officer and so on.

Yours faithfully,

John Smith

Thank you for emailing the Information Commissioner’s Office (ICO).  This
is an automatic acknowledgement to tell you we have received your email
safely.  Please do not reply to this email.

 

If your email was about a new complaint or request for advice it will be
considered by our Customer Contact Department.  One of our case officers
will be in touch as soon as possible. 

 

If your email was about an ongoing case we are dealing with it will be
allocated to the person handling your case.

 

If your email was about a case you have already submitted, but is yet to
be allocated to one of our case officers your email will be added to your
original correspondence and will be considered when your case is
allocated.

 

If you require any further assistance please contact our Helpline on 0303
123 1133 or 01625 545745 if you prefer to use a national rate number.

 

Thank you for contacting the Information Commissioner’s Office

 

Yours sincerely

 

ICO Customer Contact Department

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

Information Commissioner's Office

1 Attachment

Link: [1]File-List

28th November 2011

 

Case Reference Number IRQ0422602

 

Dear John Smith

 

We are writing further to our email dated 15 November 2011 in which we
asked you for clarification in regard to your request to the Information
CommissionerÂ’s Office (ICO).

 

In your email of 27 October 2011 your request stated;

“I would like a list of each person classified (by job title) as a
manager in the Information Commissioner.

For each, I would like to know whether they have the ISEB in Data
Protection and the ISEB in Freedom of Information, which I understand is
the Information Commissioner's Office's preferred standard qualification
for DP / FOI”

 

In your email of 15 November 2011 you provided the following
clarification;

“Please include everyone who has 'manager' in their job title, the words
'head of' in their job title (e.g. 'head of internal compliance'), and
anyone else who is in the top three tiers of management e,g. the
Commissioner, his deputies, the Chief Executive Officer and so on.”

 

Firstly it would appear helpful if I clarify that whilst the ICO offers
the Data Protection ISEB qualification internally, the ICO does not offer
the Freedom of Information ISEB qualification internally.  Also it is
important to understand that having these ISEB qualifications is not
compulsory and as you will appreciate for some job roles at the ICO may
not be relevant.

 

In the first part of your request you have asked for a list of ICO
employees who have the words “manager” or “head of” in their job title
or are in the “top three tiers of management”.  In answer to this part
of your request please refer to the attached document which lists these
employees and their job titles.

 

In regard to the second part of your request about whether or not these
employees have the Data Protection ISEB qualification we are unable to
provide you with this information.  This information has been withheld in
accordance with the personal information exemption found in section 40(2)
of the Freedom of Information Act 2000 (FOIA) by virtue of section
40(3)(a)(i). 

 

Section 40(2) allows a public authority to withhold information from a
response to a request when the information requested is personal data
relating to someone other than the requestor and either the first or
second condition in section 40(3) is satisfied.  In this instance the
disclosure would satisfy section 40(3)(a)(i) as to disclose such
information would contravene one of the Data Protection principles.

 

Given that it is not compulsory for ICO employees to have the Data
Protection ISEB qualification we consider that such a disclosure would be
unfair and in breach of the first Data Protection principle which states
that – “Personal data shall be processed fairly and lawfully”.

 

In regard to the Freedom of Information ISEB qualification as explained
above the ICO does not offer this course internally, therefore we do not
have a list of which of these individuals may or may not have gained that
qualification. 

 

Finally as we have previously explained to you in order for a request to
be a valid request under the FOIA it needs to be in the real name of the
requester.  As you will appreciate if the request is in a pseudonym then
the requester would have no right of internal review and no right to make
a complaint to the ICO as statutory complaint handler under the FOIA,
should they be unhappy with the response.

 

We note that having originally provided us with the name “Elvis
Funkmaster” you have now stated that your name is “John Smith”.

 

We have provided our internal review paragraphs below however, whilst we
appreciate that it is of course possible that your real name could be
“John Smith”, given that this name is often associated with people
wishing to use a generic name please be aware that should you wish us to
conduct an internal review of this response we may require proof that this
is actually your real name.

 

If you are dissatisfied with the response you have received and wish to
request a review of our decision or make a complaint about how your
request has been handled you should write to the Internal Compliance
Department at the address below or e-mail
[2][email address]

 

Your request for internal review should be submitted to us within 40
working days of receipt by you of this response.  Any such request
received after this time will only be considered at the discretion of the
Commissioner.

 

If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation.  To make such an application, please write
to the First Contact Team, at the address below or visit the
‘Complaints’ section of our website to make a Freedom of Information Act
or Environmental Information Regulations complaint online.

 

A copy of our review procedure is available [3]here.

 

 

Yours sincerely

 

Joanne Crowley

Lead Internal Compliance Officer

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/rad5407E_files/filelist.xml
2. mailto:[email address]
3. http://www.ico.gov.uk/about_us/~/media/d...

Paul Cardin left an annotation ()

No matter how revolutionary, ground-breaking or full of promise at the outset, diseased bureaucrats will take control of EVERY "regulating" organisation and destroy it from within.

It's only a matter of time :-)

Dear Information Commissioner’s Office,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Information Commissioner’s Office's handling of my FOI request 'Qualifications of senior officers'.

I believe that senior officers working in the Information Commissioner's Office are well aware of the need for external scrutiny given the ICO's role in FOI. I do not believe that any could reasonably object to disclosure of this information given their position and the need for accountability. Although you say that the ISEB is not compulsory, it is nevertheless the ICO's chosen standard. The contention that the Data Protection rights of the Commissioner and other senior managers prevents disclosure of whether they have had DP training is absurd.

If you wish to check my identity, I would like you to explain whether this is because you believe I have previously made requests which either exceeded the cost limit, or were vexatious. Otherwise, are you ignoring your own guidance in order to avoid disclosing information that the senior officers would find embarrassing?

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/qu...

Yours faithfully,

John Smith

Information Commissioner's Office

Link: [1]File-List

8th December 2011

 

Case Reference Number RCC0427326

 

Dear John Smith

 

Thank you for your email of 7 December 2011 in which you have expressed
dissatisfaction with our response to your request for information.

 

Although we do not consider that your request is a valid request under the
Freedom of Information Act 2000 (FOIA) as we believe that the name which
you are using is not your real name (as required by the FOIA) on this
occasion we will accept your request for review.  If you make a subsequent
complaint to the ICO in its capacity as statutory complaint handler under
the legislation we will submit that it is not a valid complaint.  

 

We will respond by 10 January 2012 which, taking into account the UK bank
holidays, is 20 working days from the date we received your recent
correspondence.  This is in accordance with our internal review
procedures.

 

 

Yours sincerely

 

Joanne Crowley

Lead Internal Compliance Officer

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/rad1A55F_files/filelist.xml

Information Commissioner's Office

Dear Mr Smith,

Internal Review - IRQ0422602
ICO Managers - DP ISEB qualification

I have considered your request for an internal review of the refusal to
supply the details of ICO staff with the DP ISEB qualification.  You
had specified that the ICO staff were those who have "manager" or "head
of" in their job title or are in the "top three tiers of management".

I have reconsidered the application of the section 40(2) exemption to the
information and I have decided that the exemption does not apply and the
information can be disclosed.  I have made this decision considering the
specific nature of the qualification, the relationship of the
qualification to the ICO's core work and the fact that the ICO funds the
qualification. 

It is important to note that the qualification is not compulsory for any
of the job roles at the ICO, many staff will have equivalent knowledge and
experience and the qualification is not relevant to some job roles. 
The refusal notice we issued previously explained that the ICO does not
offer the FOI ISEB to staff.  I would add that the ICO does have an
in-house training programme for FOI.

I am making arrangements for the information to be sent to you.

Although I have decided the information can be disclosed I support the
position set out in the internal review acknowledgement and refusal notice
-that it is likely that you have not submitted the request using your real
name.

Yours sincerely

Steve Wood
Head of Policy Delivery

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

Dear Information Commissioner’s Office,

May I ask when this information will be provided?

Yours faithfully,

John Smith

new casework,

Thank you for emailing the Information Commissioner's Office (ICO).  This
is an automatic acknowledgement to tell you we have received your email
safely.  Please do not reply to this email.

 

If your email was about a new complaint or request for advice it will be
considered by our Customer Contact Department.  One of our case officers
will be in touch as soon as possible. If you have sent us a complaint we
may need specific information from you before we are able to consider it. 
You can find out the type of information we would need from the
[1]complaints section of our website.

 

If your email was about an ongoing case we are dealing with it will be
allocated to the person handling your case.

 

If your email was about a case you have already submitted, but is yet to
be allocated to one of our case officers your email will be added to your
original correspondence and will be considered when your case is
allocated. Please note that further correspondence may not be viewed until
your case is allocated to a case officer.

 

If you require any further assistance please contact our Helpline on 0303

123 1113 or 01625 545745 if you prefer to use a national rate number.

 

Thank you for contacting the Information Commissioner's Office

 

ICO Customer Contact Department

 

Making a request for information held by the ICO?

For more information about the ICO’s handling of requests for
information please visit our [2]Information about us section of our
website.

 

Equality and Diversity

The Information Commissioner’s Office is committed to providing equality
for all and opposes all forms of unlawful or unfair discrimination. We
have produced a questionnaire to help us to produce a profile of our
customers. The questionnaire can be found on our [3]Equality and
Diversity webpage.

 

Our newsletter

Details of how to sign up for our quarterly newsletter can be found at
[4]Information Commissioner's Office enewsletter.

 

Twitter

Find us on Twitter at [5]http://www.twitter.com/ICOnews

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. http://www.ico.gov.uk/complaints.aspx
2. http://www.ico.gov.uk/about_us.aspx
3. http://www.ico.gov.uk/about_us/how_we_wo...
4. http://www.ico.gov.uk/tools_and_resource...
5. http://www.twitter.com/ICOnews

Information Commissioner's Office

1 Attachment

1st February 2012

Case Reference Number RCC0427326

Dear John Smith

We are writing further to Steve Wood’s response to your internal review.
 
As outlined in Mr Wood’s email further information is to be provided to
you in regard to your request for a list of those employees at the ICO who
have “manager” or “head of” in their job title or are in the top three
tiers of management who have gained the data protection ISEB
qualification.  Please find attached the information in question.

Yours sincerely

Joanne Crowley
Lead Internal Compliance Officer

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

Elvis Funkmaster left an annotation ()

There now, that wasn't so very hard, was it?

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