Qualifications and training undergone by passport applications examiners

Brenda Boyd made this Freedom of Information request to HM Passport Office

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear HM Passport Office,
Please can you advise of the following under this freedom of information request.
1) How many of your passport examiners hold university degree level qualifications?
2) How many hours of internal training per month is provided on average over the last year?
3) How are legal updates communicated to examiners?

Thank you

Yours faithfully,
Brenda Boyd

FOI, HM Passport Office

If your enquiry falls within the remit of a Freedom of Information request
Her Majesty’s Passport Office will send you an acknowledgement within the
next 2 working days.

 

If your enquiry does not fall within the Freedom of Information remit this
will not be forwarded or responded to. Therefore please contact the
appropriate department listed below:

 

• For a passport enquiry or complaint, please complete an online enquiry
form

 

• If your enquiry or complaint relates to a certificate which you have
ordered from the General Registrar’s Office, please complete the
certificate service order enquiries form.

 

• If your request is for information relating to your data held by Her
Majesty’s Passport Office or an individual it falls under the terms of the
Data Protection Act 1998 and may qualify as a Subject Access Request,
please email [email address]

 

• If your enquiry relates to nationality you should forward your enquiry
to the UK Visas and Immigration enquiry team who are better placed to
respond, please email    [email address

 

 

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FOI, HM Passport Office

Dear Ms Boyd

Thank you for your email below. Your request is being handled as a request for information under the Freedom of Information Act 2000.

We will aim to send you a full response by 3 November 2017, which is twenty working days from the date when we received your request.

Yours sincerely

Her Majesty’s Passport Office

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Dear FOI,
Thank you for your response. I am pleased to receive the information by message on this forum. (what do they know.com) so that others can also benefit from this information.

Yours sincerely,

Brenda Boyd

FOI, HM Passport Office

If your enquiry falls within the remit of a Freedom of Information request
Her Majesty’s Passport Office will send you an acknowledgement within the
next 2 working days.

 

If your enquiry does not fall within the Freedom of Information remit this
will not be forwarded or responded to. Therefore please contact the
appropriate department listed below:

 

• For a passport enquiry or complaint, please complete an online enquiry
form

 

• If your enquiry or complaint relates to a certificate which you have
ordered from the General Registrar’s Office, please complete the
certificate service order enquiries form.

 

• If your request is for information relating to your data held by Her
Majesty’s Passport Office or an individual it falls under the terms of the
Data Protection Act 1998 and may qualify as a Subject Access Request,
please email [email address]

 

• If your enquiry relates to nationality you should forward your enquiry
to the UK Visas and Immigration enquiry team who are better placed to
respond, please email    [email address

 

 

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FOI, HM Passport Office

1 Attachment

Dear Ms Boyd

Please see the attached response.

Yours sincerely

Her Majesty's Passport Office

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Dear FOI,
Please ignore question 3. I will write a more detailed freedom of request separately to question 3. Please respond to questions 1) and 2) in this freedom of information request.

Yours sincerely,

Brenda Boyd

FOI, HM Passport Office

If your enquiry falls within the remit of a Freedom of Information request
Her Majesty’s Passport Office will send you an acknowledgement within the
next 2 working days.

 

If your enquiry does not fall within the Freedom of Information remit this
will not be forwarded or responded to. Therefore please contact the
appropriate department listed below:

 

• For a passport enquiry or complaint, please complete an online enquiry
form

 

• If your enquiry or complaint relates to a certificate which you have
ordered from the General Registrar’s Office, please complete the
certificate service order enquiries form.

 

• If your request is for information relating to your data held by Her
Majesty’s Passport Office or an individual it falls under the terms of the
Data Protection Act 1998 and may qualify as a Subject Access Request,
please email [email address]

 

• If your enquiry relates to nationality you should forward your enquiry
to the UK Visas and Immigration enquiry team who are better placed to
respond, please email    [email address

 

 

show quoted sections

FOI, HM Passport Office

Dear Ms Boyd

Thank you for your further email below. Your request is being handled as a request for information under the Freedom of Information Act 2000.

We will aim to send you a full response by 21 November 2017, which is twenty working days from the date when we received your request.

Yours sincerely

Her Majesty’s Passport Office

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FOI, HM Passport Office

1 Attachment

Dear Ms Boyd

Further to our email below, please find attached your information request.

Yours sincerely

Her Majesty’s Passport Office

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