PUM request for a particular mark in M/J 2023 session

Mahols made this Freedom of Information request to University of Cambridge Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Mahols
Delivered

Dear University of Cambridge,
I had a question regarding the PUM (Percentage Uniform Mark) on one of the subjects taken in M/J 2023 session.

What is the PUM of someone who scored 140/160 in IGCSE Business Studies (0450) (V1) in the M/J 2023 session?

This is just a request for University admission requirements since our school doesnt give PUM next to results.

Yours faithfully,

Mahols

Link to this Report
Cambridge Customer Support (International Education),

##- Please type your reply above this line -##

Charlotte Spice (Cambridge University Press & Assessment)

2 Jan 2024, 11:45 GMT

Dear Mahols
 
Thank you for your request. This has been raised and is being treated as a
Freedom of Information request.
 
We will aim respond within 20 working days from receipt of the request, in
line with our statutory requirements.

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [1][email address]
Website: [2]www.cambridgeinternational.org
Webchat and FAQs: [3]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

This email is a service from Cambridge University Press & Assessment.
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References

Visible links
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2. http://www.cambridgeinternational.org/
3. http://www.cambridgeinternational.org/help
4. https://www.zendesk.co.uk/service/?utm_c...

Link to this Report
Cambridge Customer Support (International Education),

##- Please type your reply above this line -##

Charlotte Spice (Cambridge University Press & Assessment)

3 Jan 2024, 09:36 GMT

Dear Mahols
 
In order to proceed with your request, we require you to confirm which
country and option code this relates to. Please can you provide us with
this information?

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [1][email address]
Website: [2]www.cambridgeinternational.org
Webchat and FAQs: [3]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Charlotte Spice (Cambridge University Press & Assessment)

2 Jan 2024, 11:45 GMT

Dear Mahols
 
Thank you for your request. This has been raised and is being treated as a
Freedom of Information request.
 
We will aim respond within 20 working days from receipt of the request, in
line with our statutory requirements.

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [4][email address]
Website: [5]www.cambridgeinternational.org
Webchat and FAQs: [6]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

This email is a service from Cambridge University Press & Assessment.
Delivered by [7]Zendesk
[5MPW6R-D71J2]

References

Visible links
1. mailto:[email address]
2. http://www.cambridgeinternational.org/
3. http://www.cambridgeinternational.org/help
4. mailto:[email address]
5. http://www.cambridgeinternational.org/
6. http://www.cambridgeinternational.org/help
7. https://www.zendesk.co.uk/service/?utm_c...

Link to this Report
Mahols
Delivered

Dear University of Cambridge,

The country is Qatar and the option code for the course is IGCSE Business Studies (0450) Version 1.
I'm not entirely sure which 'option code' you are talking about. If it is school code, it is QA023.

Yours faithfully,

Mahols

Link to this Report
Cambridge Customer Support (International Education),

##- Please type your reply above this line -##

Chris Nice (Cambridge University Press & Assessment)

4 Jan 2024, 09:28 GMT

Dear Mahols
 
Thank you. We have been able to identify the option code from the
information you have provided. We will now raise your request and come
back to you within 20 working days, in line with our statutory
requirements.

Kind regards
Chris

Chris Nice
Senior Customer Experience Manager

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [1][email address]
Website: [2]www.cambridgeinternational.org
Webchat and FAQs: [3]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Charlotte S (Cambridge University Press & Assessment)

3 Jan 2024, 09:36 GMT

Dear Mahols
 
In order to proceed with your request, we require you to confirm which
country and option code this relates to. Please can you provide us with
this information?

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [4][email address]
Website: [5]www.cambridgeinternational.org
Webchat and FAQs: [6]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Charlotte S (Cambridge University Press & Assessment)

2 Jan 2024, 11:45 GMT

Dear Mahols
 
Thank you for your request. This has been raised and is being treated as a
Freedom of Information request.
 
We will aim respond within 20 working days from receipt of the request, in
line with our statutory requirements.

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [7][email address]
Website: [8]www.cambridgeinternational.org
Webchat and FAQs: [9]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

This email is a service from Cambridge University Press & Assessment.
Delivered by [10]Zendesk
[5MPW6R-D71J2]

References

Visible links
1. mailto:[email address]
2. http://www.cambridgeinternational.org/
3. http://www.cambridgeinternational.org/help
4. mailto:[email address]
5. http://www.cambridgeinternational.org/
6. http://www.cambridgeinternational.org/help
7. mailto:[email address]
8. http://www.cambridgeinternational.org/
9. http://www.cambridgeinternational.org/help
10. https://www.zendesk.co.uk/service/?utm_c...

Link to this Report
Cambridge Customer Support (International Education),

##- Please type your reply above this line -##

Chris Nice (Cambridge University Press & Assessment)

12 Jan 2024, 10:02 GMT

Dear Mahols
 
We are looking into your request. In the meantime, you have noted that
this information is needed in order to support University admission.
 
Please can you confirm the name of the University and the country it is
located in. We can then check if PUMs information is a requirement for
admission.

Kind regards
Chris

Chris Nice
Senior Customer Experience Manager

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [1][email address]
Website: [2]www.cambridgeinternational.org
Webchat and FAQs: [3]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Chris Nice (Cambridge University Press & Assessment)

4 Jan 2024, 09:28 GMT

Dear Mahols
 
Thank you. We have been able to identify the option code from the
information you have provided. We will now raise your request and come
back to you within 20 working days, in line with our statutory
requirements.

Kind regards
Chris

Chris Nice
Senior Customer Experience Manager

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [4][email address]
Website: [5]www.cambridgeinternational.org
Webchat and FAQs: [6]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Charlotte S (Cambridge University Press & Assessment)

3 Jan 2024, 09:36 GMT

Dear Mahols
 
In order to proceed with your request, we require you to confirm which
country and option code this relates to. Please can you provide us with
this information?

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [7][email address]
Website: [8]www.cambridgeinternational.org
Webchat and FAQs: [9]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Charlotte S (Cambridge University Press & Assessment)

2 Jan 2024, 11:45 GMT

Dear Mahols
 
Thank you for your request. This has been raised and is being treated as a
Freedom of Information request.
 
We will aim respond within 20 working days from receipt of the request, in
line with our statutory requirements.

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [10][email address]
Website: [11]www.cambridgeinternational.org
Webchat and FAQs: [12]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

This email is a service from Cambridge University Press & Assessment.
Delivered by [13]Zendesk
[5MPW6R-D71J2]

References

Visible links
1. mailto:[email address]
2. http://www.cambridgeinternational.org/
3. http://www.cambridgeinternational.org/help
4. mailto:[email address]
5. http://www.cambridgeinternational.org/
6. http://www.cambridgeinternational.org/help
7. mailto:[email address]
8. http://www.cambridgeinternational.org/
9. http://www.cambridgeinternational.org/help
10. mailto:[email address]
11. http://www.cambridgeinternational.org/
12. http://www.cambridgeinternational.org/help
13. https://www.zendesk.co.uk/service/?utm_c...

Link to this Report
Mahols
Delivered

Dear University of Cambridge,

There is no particular university asking for it. I just need it for private reasons so that if i wanted to write about it, I could (in essays for example). Also, I just would like to see how the performance was relative to everyone taking the exam. I hope this helps.

Sorry for the misinformation.

Yours faithfully,

Mahols

Link to this Report
Cambridge Customer Support (International Education),

##- Please type your reply above this line -##

Chris Nice (Cambridge University Press & Assessment)

1 Feb 2024, 09:06 GMT

Dear Mahols
 
I apologise for the delay. Your request is still being considered and we
will respond as soon as possible.

Kind regards
Chris

Chris Nice
Senior Customer Experience Manager

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [1][email address]
Website: [2]www.cambridgeinternational.org
Webchat and FAQs: [3]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Chris Nice (Cambridge University Press & Assessment)

12 Jan 2024, 10:02 GMT

Dear Mahols
 
We are looking into your request. In the meantime, you have noted that
this information is needed in order to support University admission.
 
Please can you confirm the name of the University and the country it is
located in. We can then check if PUMs information is a requirement for
admission.

Kind regards
Chris

Chris Nice
Senior Customer Experience Manager

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [4][email address]
Website: [5]www.cambridgeinternational.org
Webchat and FAQs: [6]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Chris Nice (Cambridge University Press & Assessment)

4 Jan 2024, 09:28 GMT

Dear Mahols
 
Thank you. We have been able to identify the option code from the
information you have provided. We will now raise your request and come
back to you within 20 working days, in line with our statutory
requirements.

Kind regards
Chris

Chris Nice
Senior Customer Experience Manager

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [7][email address]
Website: [8]www.cambridgeinternational.org
Webchat and FAQs: [9]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Charlotte S (Cambridge University Press & Assessment)

3 Jan 2024, 09:36 GMT

Dear Mahols
 
In order to proceed with your request, we require you to confirm which
country and option code this relates to. Please can you provide us with
this information?

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [10][email address]
Website: [11]www.cambridgeinternational.org
Webchat and FAQs: [12]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Charlotte S (Cambridge University Press & Assessment)

2 Jan 2024, 11:45 GMT

Dear Mahols
 
Thank you for your request. This has been raised and is being treated as a
Freedom of Information request.
 
We will aim respond within 20 working days from receipt of the request, in
line with our statutory requirements.

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [13][email address]
Website: [14]www.cambridgeinternational.org
Webchat and FAQs: [15]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

This email is a service from Cambridge University Press & Assessment.
Delivered by [16]Zendesk
[5MPW6R-D71J2]

References

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3. http://www.cambridgeinternational.org/help
4. mailto:[email address]
5. http://www.cambridgeinternational.org/
6. http://www.cambridgeinternational.org/help
7. mailto:[email address]
8. http://www.cambridgeinternational.org/
9. http://www.cambridgeinternational.org/help
10. mailto:[email address]
11. http://www.cambridgeinternational.org/
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Cambridge Customer Support (International Education),

1 Attachment

##- Please type your reply above this line -##

Marco F. (Cambridge University Press & Assessment)

16 Feb 2024, 13:57 GMT

Dear Mahols
 
Please find [1]attached a response to your request.

Kind regards

Marco Figueiredo
Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [2][email address]
Website: [3]www.cambridgeinternational.org
Webchat and FAQs: [4]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Chris Nice (Cambridge University Press & Assessment)

1 Feb 2024, 09:06 GMT

Dear Mahols
 
I apologise for the delay. Your request is still being considered and we
will respond as soon as possible.

Kind regards
Chris

Chris Nice
Senior Customer Experience Manager

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [5][email address]
Website: [6]www.cambridgeinternational.org
Webchat and FAQs: [7]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Chris Nice (Cambridge University Press & Assessment)

12 Jan 2024, 10:02 GMT

Dear Mahols
 
We are looking into your request. In the meantime, you have noted that
this information is needed in order to support University admission.
 
Please can you confirm the name of the University and the country it is
located in. We can then check if PUMs information is a requirement for
admission.

Kind regards
Chris

Chris Nice
Senior Customer Experience Manager

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [8][email address]
Website: [9]www.cambridgeinternational.org
Webchat and FAQs: [10]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Chris Nice (Cambridge University Press & Assessment)

4 Jan 2024, 09:28 GMT

Dear Mahols
 
Thank you. We have been able to identify the option code from the
information you have provided. We will now raise your request and come
back to you within 20 working days, in line with our statutory
requirements.

Kind regards
Chris

Chris Nice
Senior Customer Experience Manager

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [11][email address]
Website: [12]www.cambridgeinternational.org
Webchat and FAQs: [13]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Charlotte S (Cambridge University Press & Assessment)

3 Jan 2024, 09:36 GMT

Dear Mahols
 
In order to proceed with your request, we require you to confirm which
country and option code this relates to. Please can you provide us with
this information?

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [14][email address]
Website: [15]www.cambridgeinternational.org
Webchat and FAQs: [16]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

Charlotte S (Cambridge University Press & Assessment)

2 Jan 2024, 11:45 GMT

Dear Mahols
 
Thank you for your request. This has been raised and is being treated as a
Freedom of Information request.
 
We will aim respond within 20 working days from receipt of the request, in
line with our statutory requirements.

Kind regards
Charlotte Spice

Customer Experience Officer

Cambridge University Press & Assessment

The Triangle Building, Shaftesbury Road
CB2 8EA, United Kingdom

Tel: +44 (0)1223 553554
E-mail: [17][email address]
Website: [18]www.cambridgeinternational.org
Webchat and FAQs: [19]www.cambridgeinternational.org/help

We work with schools worldwide to build an education that shapes
knowledge, understanding and skills. Together, we give learners the
confidence they need to thrive and make a positive impact in a changing
world.

Our Customer Support team is available 24 hours a day, six days a week,
from Sunday 00:00 UTC to Friday 23:59 UTC (closed on Saturday).

We send a monthly eNewsletter to exams officers in Cambridge International
Schools and Cambridge Associates. It is an essential resource containing
reminders, updates and additional guidance. Contact us if you are a
Cambridge Exams Officer and want to receive a copy of the eNewsletter.

Cambridge University Press & Assessment is the publishing and assessment
department of the University of Cambridge. The corporate title of the
University is The Chancellor, Masters, and Scholars of the University of
Cambridge. Our principal office is at Shaftesbury Road, Cambridge, CB2
8EA, United Kingdom, with registered VAT number GB 823 8476 09. We are a
not-for-profit organisation and an exempt charity under the Charities Act
2011.

Disclaimer
This email is intended solely for the recipient and may contain
confidential information. If you have received this email in error, please
let us know and then delete the original email and any attachments. Do not
use, copy or disclose the contents of this email or any attachment. Any
views or opinions in this email are solely those of the author and do not
necessarily represent those of Cambridge, unless specifically stated.

This email is a service from Cambridge University Press & Assessment.
Delivered by [20]Zendesk
[5MPW6R-D71J2]

References

Visible links
1. https://cambridgeinternational.zendesk.c...
2. mailto:[email address]
3. http://www.cambridgeinternational.org/
4. http://www.cambridgeinternational.org/help
5. mailto:[email address]
6. http://www.cambridgeinternational.org/
7. http://www.cambridgeinternational.org/help
8. mailto:[email address]
9. http://www.cambridgeinternational.org/
10. http://www.cambridgeinternational.org/help
11. mailto:[email address]
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19. http://www.cambridgeinternational.org/help
20. https://www.zendesk.co.uk/service/?utm_c...

Link to this Report