Public access to the NROSH database

Ms M Jennings made this Freedom of Information request to Homes England

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Homes England.

Dear Homes and Communities Agency,

In response to FOI0001678 of May 2013 asking for access to the 2012/13 National Register of Social Housing the HCA stated that publication would be forthcoming.

The HCA published the 2012/13 National Register of Social Housing in June 2013 on the following link http://www.data.gov.uk/dataset/national-....

The register has unfortunately been provided in the form of several unlabelled large csv software files. This makes the data inaccessible to the public unless they have specialist computer software AND the detailed labels for the fields.

Most of the public will be interested in social housing in their own local authority area. Please provide access to the 2012/13 National Register of Social Housing by labelling all the files properly and disagregating the data by local authority area to make the files smaller. Hopefully this should provide the public with proper access.

Other alternatives to provide proper access for the public are acceptable.

Yours faithfully,

Ms M Jennings

Dear Homes and Communities Agency,

I have not heard from you regarding my Freedom of Information Request. The response was due by 30th May 2014 by law. Two weeks have elapsed since that date.

I would be grateful if you could inform me what is the reason for the delay?

Yours faithfully,

Ms M Jennings

Dear Homes and Communities Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Homes and Communities Agency's handling of my FOI request 'Public access to the NROSH database'.

Despite a reminder that was sent to you when my request was already two weeks late, I am yet to have a response. The response to my request has been delayed even though I should have received a response by 30 May 2014.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Ms M Jennings

Ms M Jennings left an annotation ()

The information Commissioner's Office has allowed the HCA 20 days from the 29th July to respond as the HCA claimed to have not received the request through this website.

Naomi McMaster,

1 Attachment

Dear Ms Jennings

 

Attached is acknowledgment of your recent request for information received
via the Information Commissioner’s office.

 

Kind Regards,

Naomi

 

Naomi McMaster

Information and Complaints Officer

Homes and Communities Agency,

Maple House,

149 Tottenham Court Road,

London,

W1T 7BN.

020 78748288 ext.5288

Switchboard: 0300 1234 500

Please forward any Freedom Of Information Act or Environmental Information
Regulation requests to: [1][Homes and Communities Agency request email]

 

We are moving! From 21 July my new postal address will be Homes and
Communities Agency, Fry Building, 2 Marsham Street, London SW1P 4DF. All
other contact details remain the same.

 

HELP SAVE NATURAL RESOURCES. THINK BEFORE PRINTING THIS EMAIL
Homes and Communities Agency; Arpley House, 110 Birchwood Boulevard,
Birchwood, Warrington, WA3 7QH (reg.address for legal documents) 0300 1234
500 [Homes and Communities Agency request email] VAT no: 941 6200 50

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Ganesh Sittampalam left an annotation ()

Our mail logs confirm that all the messages in this thread sent to the Home and Communities Agency were received by their mail servers.

Ganesh - WhatDoTheyKnow volunteer

Dear Homes and Communities Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Homes and Communities Agency's handling of my FOI request 'Public access to the NROSH database'.

What do they know have advised that my original request was received by your computer servers. Following the intervention of the Information Commissioner's Officer the HCA acknowledged receipt of my request. The HCA has not provided an account or explanation for why the what do they know records indicate that the HCA did receive my original request but did not process it or given any reason for the delay. My request is now long overdue and as a result I am requesting an internal review.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Ms M Jennings

Naomi McMaster,

Dear Ms Jennings

 

We are currently in the process of responding to the request in question
which you will receive by the 20 working day deadline. We spoke to the ICO
when it became apparent that we had not originally received your request
and they were happy for us to respond acknowledging that receipt was from
the day they contacted us. We will therefore not be conducting an Internal
Review on a request that has not yet been responded to.

 

Kind Regards,

Naomi

 

Naomi McMaster

Information and Complaints Officer

Homes and Communities Agency

Fry Building

2 Marsham Street

London

SW1P 4DF

020 78748288 ext.5288

Switchboard: 0300 1234 500

Please forward any Freedom Of Information Act or Environmental Information
Regulation requests to: [1][Homes and Communities Agency request email]

 

 

HELP SAVE NATURAL RESOURCES. THINK BEFORE PRINTING THIS EMAIL
Homes and Communities Agency; Arpley House, 110 Birchwood Boulevard,
Birchwood, Warrington, WA3 7QH (reg.address for legal documents) 0300 1234
500 [Homes and Communities Agency request email] VAT no: 941 6200 50

show quoted sections

Naomi McMaster,

1 Attachment

Dear Ms Jennings

 

Attached is a response to your request for information

 

Kind Regards,

Naomi

 

Naomi McMaster

Information and Complaints Officer

Homes and Communities Agency

Fry Building

2 Marsham Street

London

SW1P 4DF

020 78748288 ext.5288

Switchboard: 0300 1234 500

Please forward any Freedom Of Information Act or Environmental Information
Regulation requests to: [1][Homes and Communities Agency request email]

 

 

HELP SAVE NATURAL RESOURCES. THINK BEFORE PRINTING THIS EMAIL
Homes and Communities Agency; Arpley House, 110 Birchwood Boulevard,
Birchwood, Warrington, WA3 7QH (reg.address for legal documents) 0300 1234
500 [Homes and Communities Agency request email] VAT no: 941 6200 50

show quoted sections

Dear Homes and Communities Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Homes and Communities Agency's handling of my FOI request 'Public access to the NROSH database'.

I understand the difficulty in providing public access to information, which has been loaded into large specialist csv files. You state that NROSH is a legacy project. NROSH is a new project which replaced a number of local authority housing statistical returns, which were available to the public in the form of well-designed excel spreadsheets. I have been informed that it was the Tenant Services Authority, which was merged into the HCA, that implemented NROSH at considerable cost to the public purse, justifying the project because it would provide better access to the information for members of the public.

I do not understand if you are saying that there is an inherent flaw in the way NROSH has been designed as clearly these records were previously presented in an accessible form. I know that it is possible to provide a look up facility using macros for users to access subsets of data. This does not cost a considerable amount and would only need to be prepared once and could be reused for later years' information.

Given that the information was previously available in an accessible form, I would be grateful if you consider ensuring that it is once again accessible.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Ms M Jennings

Robert Bean,

1 Attachment

Dear Ms Jennings,

 

Attached is acknowledgement of your request for an Internal Review of
FOI000357.

 

Kind regards,

 

Robert

 

Robert Bean | Legal Assistant

Homes and Communities Agency | Woodlands, Manton Lane, Bedford, MK41 7LW
| Tel: 01234 242593

 

Please forward any Freedom Of Information Act or Environmental Information
Regulation requests to: [1][Homes and Communities Agency request email] - your email
will not be automatically forwarded to that address.

 

HELP SAVE NATURAL RESOURCES. THINK BEFORE PRINTING THIS EMAIL
Homes and Communities Agency; Arpley House, 110 Birchwood Boulevard,
Birchwood, Warrington, WA3 7QH (reg.address for legal documents) 0300 1234
500 [Homes and Communities Agency request email] VAT no: 941 6200 50

show quoted sections

Robert Bean,

1 Attachment

Dear Ms Jennings,

 

Attached is a response to your request for an Internal Review of
FOI000357.

 

Kind regards,

 

Robert

 

Robert Bean | Legal Assistant

Homes and Communities Agency | Woodlands, Manton Lane, Bedford, MK41 7LW
| Tel: 01234 242593

 

Please forward any Freedom Of Information Act or Environmental Information
Regulation requests to: [1][Homes and Communities Agency request email] - your email
will not be automatically forwarded to that address.

 

HELP SAVE NATURAL RESOURCES. THINK BEFORE PRINTING THIS EMAIL
Homes and Communities Agency; Arpley House, 110 Birchwood Boulevard,
Birchwood, Warrington, WA3 7QH (reg.address for legal documents) 0300 1234
500 [Homes and Communities Agency request email] VAT no: 941 6200 50

show quoted sections

Ms M Jennings left an annotation ()

Comments welcome on whether the Information Commissioner should be asked to review this refusal?