Psychology Waiting Times
Dear West London NHS Trust,
In regards to Ealing Recovery West Team, for the year 2019, please publish information
1] regarding the median average time between referral and starting treatment for psychological therapies
2] regarding the median average time a patient will spend on a waiting list before receiving psychological therapy.
Please include in this all talking therapies offered within the Ealing Recovery West service, and all methods of referral.
Yours faithfully,
Dr Amit Mukherjee
Dear Dr Mukherjee,
Further to your Freedom of Information request (our reference 281), under
Section 16 of the Freedom of Information Act 2000 and our duty to provide
advice and assistance, we would be grateful if you could clarify the scope
of your request.
• Is this for 2019/20 financial year?
• Regarding the median average time between referral and
starting treatment for psychological therapies, which KPI measure should
we report: Referral to 2ND Appointment (treatment) wait time or Referral
to 1ST Appointment (Assessment) wait time?
Please note our response is on hold until we receive this clarification
from you.
Kind regards,
[1]signature
FOI & SAR Officer
West London NHS Trust
Dear West London NHS Trust FOI team,
I have clarified the request as follows:
In regards to Ealing Recovery West Team, for the year 2018/ 2019, please publish information
1] regarding the median average time between referral and 1ST Appointment (Assessment) wait time?
2] regarding the median average time between referral to 2ND Appointment (treatment) wait time?
Please include in this all talking therapies offered within the Ealing Recovery West service, and all methods of referral.
Yours sincerely,
Dr Amit Mukherjee
Dear Dr Mukherjee
Thank you for your Freedom of Information request (our ref 281). Please
find below our response:
In regards to Ealing Recovery West Team, for the year 2019, please publish
information 1] regarding the median average time between referral and
starting treatment for psychological therapies 2] regarding the median
average time a patient will spend on a waiting list before receiving
psychological therapy.
Please include in this all talking therapies offered within the Ealing
Recovery West service, and all methods of referral.
The requester clarified:
In regards to Ealing Recovery West Team, for the year 2018/
2019, please publish information
1] regarding the median average time between referral and 1ST Appointment
(Assessment) wait time?
2] regarding the median average time between referral to 2ND Appointment
(treatment) wait time?
Response:
Note: : ‘Ealing Recovery Team West
is a multi-disciplinary team
including psychologists, so this
data captures the wait times to
treatment regardless of the
discipline of clinician the client
is seen by’
The unit that this is measured is
in days.
During this period we also had a
CATT T2 Assessment Team. I’d be
interested to know whether the
data shown below would be
incorrectly interpreted as the
time from GP referral to
assessment, which may be
inaccurate given he hasn’t asked
for the CATT T2 data? Please check
with Julia.
Ealing Ealing
Recovery Recovery
West West
(MEDIAN WAIT (MEDIAN WAIT
TIME- REF TO TIME- REF TO
FIRST SECOND
Mon/Year APPOINTMENT) APPOINTMENT)
Apr-18 30.3 75.0
May-18 35.2 67.9
Jun-18 28.9 58.8
Jul-18 34.5 49.0
Aug-18 45.3 51.8
Sep-18 47.5 75.5
Oct-18 51.5 53.8
Nov-18 18.8 118.7
Dec-18 53.1 56.0
Jan-19 17.1 54.0
Feb-19 28.6 111.5
Mar-19 26.4 34.1
If you are dissatisfied with this response and wish to appeal then please
let me know by writing to:
Information Governance Department
Trust Headquarters
1 Armstrong Way
Southall
UB2 4SD
Or alternatively, you can email: [1][email address]
Any complaints will be dealt with through our Internal Review procedure.
If you are still not satisfied following the Internal Review, you have a
right to appeal to the Information Commissioner using the following
contact details:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
Thank you.
Kind regards,
Michelle
Michelle Benedetti
Information Governance Facilitator
West London Trust
1 Armstrong Way
Southall
Middlesex
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