This is an automated response:

Thank you for your email to Highways England.

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000.

A map of the roads for which we are responsible can be found here
[1]https://assets.publishing.service.gov.uk....
If the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority. You can find details of local
authorities using the search facility on the gov.uk website at:
[2]https://www.gov.uk/find-your-local-council

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

For more information on how we use your data please check our privacy
notice at: [3]https://www.highwaysengland.co.uk/privacy

If you’ve made a request under the Freedom of Information Act we will
respond to you within a maximum of 20 working days. Your request will be
dealt with in line with government guidelines:
[4]https://www.gov.uk/make-a-freedom-of-inf...

Please be advised that emails may be monitored for training and quality
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Kind regards

Highways England Customer Contact Centre

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

Consider the environment. Please don't print this e-mail unless you really
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References

Visible links
1. https://assets.publishing.service.gov.uk...
2. https://www.gov.uk/find-your-local-council
3. https://www.highwaysengland.co.uk/privacy
4. https://www.gov.uk/make-a-freedom-of-inf...
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

Dear Ms Taylor

Thank you for your request for information about B#16m On 93 New Diesel
Gritters dated 23 November 2020. I am dealing with it under the terms of
the Freedom of Information Act 2000/Environmental Information Regulations
2004.

The due date for issuing a response is 22 December 2020.

If you have any queries about this letter, please contact me. Please
remember to quote reference number 101600 in any future communications.

Kind regards

Home Safe and Well

Martin Edgecox M.I.C.F.M

National Fleet Manager

National Fleet Team

Customer Operations

Highways England

The Cube

199 Wharfside Street

Birmingham

B1 1RN

Web: [1]www.highwaysengland.co.uk

[2]cid:image001.jpg@01D4E8A2.42A850E0

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[3]https://www.gov.uk/government/organisati... |
[4][Highways England request email]

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.highwaysengland.co.uk/
3. https://www.gov.uk/government/organisati...
4. mailto:[Highways England request email]

Dear Olivia Taylor

Further to your Freedom of Information requests on 23 November and 2
December please see attached response.

Regards

Martin Edgecox M.I.C.F.M

National Fleet Manager

National Fleet Team

Customer Operations

Highways England

The Cube

199 Wharfside Street

Birmingham

B1 1RN

Web: [1]www.highwaysengland.co.uk

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[2]https://www.gov.uk/government/organisati... |
[3][Highways England request email]

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.highwaysengland.co.uk/
2. https://www.gov.uk/government/organisati...
3. mailto:[Highways England request email]