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Provision of Telecare Services across the Authority

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Dear North Lanarkshire Council,

Please would you take the time to respond to our FOI questions below to help us to develop and improve our service offerings.
1. How many Service Users / Clients do you have in the Community - Adults
2. How many Service Users / Clients do you have in residential care? – Adults
3. How many clients have moved from Community services into residential care over the past 12 months?
a. How many had Telecare?
b. How many had mobile / SIM based Telecare?
4. How many new clients are receiving Community Care?
a. FY 2021 / 22
b. FY 2022 – to date
5. What is the current rate for domiciliary care per hour in the community to the Local Authority?
6. What is the current cost of a Residential placement per week to the Local Authority?
7. How many days have you been charged for clients in hospital that have been medically fit for discharge and awaiting community care?
a. FY 2021 / 22
b. FY 2022 – to date
c. For how many people has this been?

Yours faithfully,

Michael Davis

Jacqueline Keachie, North Lanarkshire Council

Dear Sir/Madam

I acknowledge receipt of your email which is receiving attention.

I shall contact you again when I am in a position to respond more fully to your request.

Yours faithfully.

Jacqueline Keachie
For Freedom of Information Co-ordinator
North Lanarkshire Council
Contact by email

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Angelene Kirkpatrick, North Lanarkshire Council

Dear Mr Davis

Request for Information

 

I refer again to your e-mail of 6 October 2022 seeking information in
relation to service users.

 

Having investigated, my response to your seven enquiries is as follows:-

 

(1)           Approximately 9,300.

 

(2)           1,365 adults as of June 2022.

 

(3)           439.

 

(a)           369.

 

(b)           2.

 

(4)            

 

(a)           1,707 service users have a service start date in 2021/2022.  This
excludes equipment service users and telecare as start dates are not available.

 

(b)           980 service users have a service start date in 2022/2023 to date. 
This excludes equipment service users and telecare as start dates are not
available.

 

(5)           £19.52 for contractors providing over 2,500 hours/week, £19.29 for
contractors providing under 2,500 hours/week.

 

(6)           National agreed rates for over 65’s - £832/week for nursing care
and £719.50/week for residential care.

 

(7)           North Lanarkshire Council are not charged for individuals fit for
discharge who are awaiting a community care package.

 

I can advise that North Lanarkshire Council, having regard to the
provisions of Section 21 of the Freedom of Information (Scotland) Act
2002, has established a procedure whereby any person who has requested
information and is in any way dissatisfied with the decision on that
request, can within forty working days require a review of that decision
by writing to the Head of Legal and Democratic Solutions, Civic Centre,
Windmillhill Street, Motherwell ML1 1AB.  Accordingly, if you are
dissatisfied with this decision and seek such review please write to the
Head of Legal and Democratic Solutions.

 

I would advise, also, that in terms of Section 47 of the Act a person who
is dissatisfied with a notice given by the local authority under Section
21 of the Act - ie. a notice following a review of a decision by a local
authority, or by the failure of a local authority to give such a notice -
may make application to the Scottish Information Commissioner for a
decision as to whether, in any respect specified in that application, the
request for information to which the requirement relates has been dealt
with in accordance with the Act.  Such an application must be made within
six months of the review decision and be in writing or in another form
which, by reason of it having some permanency is capable of being used for
subsequent reference. The application must state the name of the
applicant, and provide an address for correspondence. The application must
also specify the request for information to which the requirement for
review relates, the matter which gave rise to the applicant’s
dissatisfaction with the original decision of the local authority and the
matter which gives rise to the applicant’s dissatisfaction with the
decision on review by the local authority or the failure of the local
authority to issue such a decision.  The Scottish Information Commissioner
can be contacted as follows:-

 

Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St. Andrews

KY16  9DS

email: [1][email address]

 

Appeals to the Scottish Information Commissioner can also be made online
via the following link: -

 

[2]www.itspublicknowledge.info/Appeal

 

I hope this information is sufficient for your purpose.  If, however, you
require further information – or I can assist in any other way – please
let me know.

 

Yours sincerely

 

Angelene Kirkpatrick

For Freedom of Information Co-ordinator

North Lanarkshire Council

Civic Centre

Windmillhill Street

Motherwell

ML1 1AB

 

Working from home

Please contact via email

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Michael Davis please sign in and let everyone know.