Provision of PSNI Service Records to Northern Ireland Policing Board
Dear Police Service of Northern Ireland,
Please provide details of the formal PSNI complaint pathway specific to an individual making a formal complaint relating to excessive delays in the provision of PSNI service records to the Northern Ireland Policing board for the purposes of retrospective injury on duty awards.
Please provide a contact name / department / job title, an email address, and a postal address relevant to the submission of this complaint.
Yours faithfully,
Dr Mark Wilkinson
FOI/13426
Dear Dr Mark Wilkinson,
FREEDOM of INFORMATION ACT 2000 (FOIA)
We write in connection with your requests for information which was
received by the Police Service of Northern Ireland (PSNI) on 20/12/2024
concerning:
Provision of PSNI Service Records to Northern Ireland Policing Board
This request will be dealt with under the terms of the FOIA and a response
should be sent to you within 20 working days. However if there are any
delays in responding to your request Corporate Information Branch will
advise you and provide an update in writing.
If your request is unclear and clarification is required the 20 day
legislative time limit dictated by the Freedom of Information Act 2000
will be stopped until we receive clarification of your request. The ICO
guidance at paragraph 40 of the link below sets out that the clock begins
anew the day after the clarification is received. It states:
“If the requester subsequently provides enough detail to enable the
authority to identify and locate the information, then the authority must
respond to the clarified request within a new 20 working day time limit
with the ‘clock’ starting the day after it receives the required
clarification.”
The link for this is:
[1]https://ico.org.uk/for-organisations/gui...
If you have any queries regarding your request please either email / write
to the PSNI’s Corporate Information Branch, PSNI Headquarters, 65 Knock
Road, Belfast, BT5 6LE or by emailing [2][email address].
To assist please remember to quote the reference number listed above in
any future communications.
If you are dissatisfied in any way with the handling of your request, you
have the right to request a review. You should do this as soon as possible
or in any case within two months of the date of issue of the response. In
the event that you require a review to be undertaken, you can do so by
emailing / writing to the Corporate Information Manager, at the contact
details provided above.
If, following an Internal Review carried out by an independent decision
maker, you remain unhappy about how your request has been handled you have
the right to apply in writing to the Information Commissioner at
‘Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF. There are a number of other platforms you can use to
contact the ICO and these can be found on the ICO’s website at the
following link: [3]Make a complaint | ICO
([4]https://ico.org.uk/make-a-complaint/).
In most circumstances, the Information Commissioner will not investigate a
complaint unless an internal review procedure has been carried out
however, the Commissioner has the option to investigate the matter at
their discretion.
Yours sincerely,
Chris
Corporate Information Branch
E-mail: [5][email address]
PSNI Headquarters • Brooklyn • 65 Knock Road • Belfast • BT5 6LE
References
Visible links
1. https://ico.org.uk/for-organisations/gui...
2. mailto:[email%20address]
3. https://ico.org.uk/make-a-complaint/
4. https://ico.org.uk/make-a-complaint/
5. mailto:[email%20address]
Dear [email address],
By law you should have responded to my request by21 January and you have failed to do so. Please provide an immediate response to my information request or I will rake action against you.
Yours sincerely,
Dr Mark Wilkinson
Subject: FOI/13426
Dear Dr Mark Wilkinson
FREEDOM of INFORMATION ACT 2000
We write in connection with your request for information which was
received by the Police Service of Northern Ireland on 20/12/2024
concerning:
Provision of PSNI Service Records to Northern Ireland Policing Board
Unfortunately we have experienced a delay and on this occasion the
response to your initial request was not provided within time permitted
under Freedom of Information Act (FOIA) 2000. We can assure you we are
doing our best to respond to your request as soon as possible.
Unfortunately we are not currently in a position to give a delivery
deadline. Please accept our apology for the delay.
Yours sincerely,
Anna
PSNI’s Corporate Information Branch
E-mail: [1][email address]
PSNI Headquarters • Brooklyn • 65 Knock Road • Belfast • BT5 6LE
*********************************************************************************************************************************************
CAUTION: This email has been received from outside the PSNI Mail
Environment. Please ensure you can verify the senders name and email
address. Treat all attachments and links with caution. FOR INTERNAL PSNI
USERS ONLY - If you have any concerns regarding this email please
forward to the Information Security Unit.
*********************************************************************************************************************************************
Dear [email address],
By law you should have responded to my request by21 January and you have
failed to do so. Please provide an immediate response to my information
request or I will rake action against you.
Yours sincerely,
Dr Mark Wilkinson
Subject: FOI/13426
Dear Dr Mark Wilkinson,
FREEDOM of INFORMATION ACT 2000
We write in connection with your requests for information which was
received by the Police Service of Northern Ireland on 20/12/2024
concerning:
Provision of PSNI Service Records to Northern Ireland Policing Board
Please find attached our response to your request.
Yours sincerely,
Anna
PSNI’s Corporate Information Branch
E-mail: [1][email address]
PSNI Headquarters • Brooklyn • 65 Knock Road • Belfast • BT5 6LE
References
Visible links
1. mailto:[email%20address]
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