Provision of augmentative and alternative communication devices

The request was successful.

Dear Tameside and Glossop Primary Care Trust (PCT),

I am an academic researcher, attempting to assess the provision of augmentative and alternative communication devices by the NHS. Would you please send me details of augmentative and alternative communication devices supplied/purchased by your trust between 31st March 2006 and 1st April 2011. I would like the information broken down by both product name (So for example Dynavox Xpress, iPod touch with TapToTalk, BigMack) and by year. I would like information for both children and adults, but I don't require a breakdown by age.

I attempting to find out how many people who have poor or no speech have a speech aid, in particular electronic speech aids, and I would like to know how many have been supplied by the trust during the last five years.

Deven PCT have helpfully give examples on a previous request. The format they used was

2005/06
4 X Digital Electronic Larynxes (Servox)
2 x Listen To Me
2 x Lightwriters
1 x Dynawrite
1 x Dynamo
1 x Falck Voice Amplifier
1 x Lions Speech Aid
1 x Go Talk
1 x Little Mack

2006/07
9 x Digital Electronic Larynxes (Servox)
2 x Lightwriters
1 x mini Printer
2 x The Grid software
2 x Falck Voice Amplifiers
1 x Listen To Me
1 x Textphone
1 x Talking Symbols Notepad

and this would do nicely for me. Other excellent formats were provided by:
Bradford and Airedale Teaching PCT
(http://www.whatdotheyknow.com/request/co...
Bromley PCT (http://www.whatdotheyknow.com/request/co...
Bristol PCT ( http://www.whatdotheyknow.com/request/co...
and Central Lancashire PCT
(http://www.whatdotheyknow.com/request/au...

Just to make the process more efficient for you guys - it would be great to clarify a couple of things at this stage - I am aware that some trusts make use of commissioning trusts to do the actual purchase of the devices; when I have contacted the commissioning trusts I've been often redirected back to the PCT because the paperwork for previous years have been stored at the PCT - this redirection must be causing additional work for both trusts in the long run and it would be great to avoid it (http://www.whatdotheyknow.com/request/au...
is an example of the problem)

Also, and again to make life easier for you, I should point about that since this request is being made via whatdotheyknow.com - email addresses are stripped out of replies to protect your privacy (because the responses are all available to public view- if you are to redirect my request to another body then it's ideal to just give the name of the body rather than just an email address

Yours faithfully,

Dr Joseph Reddington

Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Hi Joe

 

We are really sorry that we are unable to respond to your request today
and would like to request an extension to delay by 10 working days.  I
would be grateful if you would confirm this is acceptable to you.

 

Kind regards

Jackie

 

 

Jackie Gordon

Risk and Complaints

Tameside and Glossop NHS

0161 304 5819

 

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Dear Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Of course! (full marks for bothering to request the extension - most PCTs appear to ignore the deadline entirely...)

:)

Yours sincerely,

Joe

Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

1 Attachment

Hi Joe

 

Please find attached the reply to your recent request under the Freedom of
Information Act.  Apologies for the delay.

 

Regards

Jackie

 

 

Jackie Gordon

Risk and Complaints

Tameside and Glossop NHS

0161 304 5819

 

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Dear Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Thank you so much for that response, it really is excellent - could I confirm these are devices purchased? So a total of 29 Lightwriters were purchased by your trust?

Yours sincerely,

Joe

Fielding Colette (TAMESIDE AND GLOSSOP PCT),

Joe
Yes, these lightwriters were purchased
Regards
Colette
Colette Fielding
Adult SALT
TGH
331 5156
________________________________________
From: Gordon Jackie (TAMESIDE AND GLOSSOP PCT)
Sent: 13 January 2012 12:48
To: Fielding Colette (TAMESIDE AND GLOSSOP PCT)
Subject: FW: FOI. 1100

Hi Colette

Can you answer Joe's specific query below.

Thanks
Jackie

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Dear Fielding Colette (TAMESIDE AND GLOSSOP PCT),

Sorry - I didn't put that entirely clearly- can I take it that that applies to all items, not just lightwriters?

Yours sincerely,

Joe

Fielding Colette (TAMESIDE AND GLOSSOP PCT),

Joe
Yes, all items listed were purchased
Regards
Colette
Colette Fielding
Adult SALT
TGH
331 5156
________________________________________
From: Joe [[FOI #93001 email]]
Sent: 16 January 2012 19:36
To: Fielding Colette (TAMESIDE AND GLOSSOP PCT)
Subject: RE: FOI. 1100

Dear Fielding Colette (TAMESIDE AND GLOSSOP PCT),

Sorry - I didn't put that entirely clearly- can I take it that that
applies to all items, not just lightwriters?

Yours sincerely,

Joe

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Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Hi Joe

Sorry for the delay in responding but the answer to your question is we can confirm that these devices were purchased by our Trust.

Regards
Jackie

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Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Hi Joe

Apologies for the lengthy delay. I can now confirm that in total 5 Lightwriters were purchased by our Trust.

Kind regards
Jackie

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Dear Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Um... down from 29? Can you give me a bit of explanation as to why the number changed?

Yours sincerely,

Joe

Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Apparently Joe the 5 that were purchased were used multiple times as and when required.

Regards
Jackie

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Dear Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Okay... so this makes a few things a little difficult - firstly I am now unsure about the rest of the reported equipment, and secondly it's not clear what years the equipment was purchased in... would you mind sending a new version of the breakdown that was accurate with respect to purchases in any given year?

Thank you...

Yours sincerely,

Joe

Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Hi Joe

Just to let you know I have sent the query on for further clarification.

Regards
Jackie

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Dear Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Hi Jackie, has there been any news?

Yours sincerely,

Joe

Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Hi Joe

Sorry for the delay in responding to your query. I have contacted someone to help answer the question you raised and have not as yet received a response. I have contacted her again last Friday so I will chase with a phone call today. I do not understand why if she cannot answer she has not referred it on to someone who can but I will hopefully find out later.

Kind regards
Jackie

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Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

1 Attachment

Hi Joe

 

Sorry for the delay in responding to you regarding this enquiry.  As per
the information already supplied to you (see attached) I have now been
informed that all the equipment is re-used by the patients and the
equipment is only replaced when no longer usable.  4 Servox Inton
Electronic Larynx devices were purchased on 27/01/11.

 

Regards

Jackie

 

 

Jackie Gordon

Risk and Complaints

Tameside and Glossop NHS

0161 304 5819

 

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Hi Jackie,

Thanks for getting back to me - should I now take it that the only devices purchased by the trust in the last five years are the 4 Servox devices?

Yours sincerely,

Joe

Gordon Jackie (TAMESIDE AND GLOSSOP PCT),

Hi Joe

Yes please.

Regards
Jackie

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