Provision of augmentative and alternative communication devices

Joe made this Freedom of Information request to Oldham Primary Care Trust (PCT)

Response to this request is long overdue. By law, under all circumstances, Oldham Primary Care Trust (PCT) should have responded by now (details). You can complain by requesting an internal review.

Dear Oldham Primary Care Trust (PCT),

I am an academic researcher, attempting to assess the provision of augmentative and alternative communication devices by the NHS. Would you please send me details of augmentative and alternative communication devices supplied/purchased by your trust between 31st March 2006 and 1st April 2011. I would like the information broken down by both product name (So for example Dynavox Xpress, iPod touch with TapToTalk, BigMack) and by year. I would like information for both children and adults, but I don't require a breakdown by age.

I attempting to find out how many people who have poor or no speech have a speech aid, in particular electronic speech aids, and I would like to know how many have been supplied by the trust during the last five years.

Deven PCT have helpfully give examples on a previous request. The format they used was

2005/06
4 X Digital Electronic Larynxes (Servox)
2 x Listen To Me
2 x Lightwriters
1 x Dynawrite
1 x Dynamo
1 x Falck Voice Amplifier
1 x Lions Speech Aid
1 x Go Talk
1 x Little Mack

2006/07
9 x Digital Electronic Larynxes (Servox)
2 x Lightwriters
1 x mini Printer
2 x The Grid software
2 x Falck Voice Amplifiers
1 x Listen To Me
1 x Textphone
1 x Talking Symbols Notepad

and this would do nicely for me. Other excellent formats were provided by:
Bradford and Airedale Teaching PCT
(http://www.whatdotheyknow.com/request/co...
Bromley PCT (http://www.whatdotheyknow.com/request/co...
Bristol PCT ( http://www.whatdotheyknow.com/request/co...
and Central Lancashire PCT
(http://www.whatdotheyknow.com/request/au...

Just to make the process more efficient for you guys - it would be great to clarify a couple of things at this stage - I am aware that some trusts make use of commissioning trusts to do the actual purchase of the devices; when I have contacted the commissioning trusts I've been often redirected back to the PCT because the paperwork for previous years have been stored at the PCT - this redirection must be causing additional work for both trusts in the long run and it would be great to avoid it (http://www.whatdotheyknow.com/request/au...
is an example of the problem)

Also, and again to make life easier for you, I should point about that since this request is being made via whatdotheyknow.com - email addresses are stripped out of replies to protect your privacy (because the responses are all available to public view- if you are to redirect my request to another body then it's ideal to just give the name of the body rather than just an email address

Yours faithfully,

Dr Joseph Reddington

Waterhouse Deborah (OLDHAM PCT), Oldham Primary Care Trust (PCT)

Dear Dr Reddington

I am writing to acknowledge receipt of your Freedom of Information request. (Our Ref: 276/2011)

Kind Regards

Deb Waterhouse

Deb Waterhouse
Corporate Support Assistant
NHS Oldham
TEL: 0161 622 6577
________________________________________
From: Joe [[FOI #92969 email]]
Sent: 11 November 2011 17:11
To: FOI-Oldham (OLDHAM PCT)
Subject: Freedom of Information request - Provision of augmentative and alternative communication devices

Dear Oldham Primary Care Trust (PCT),

I am an academic researcher, attempting to assess the provision of
augmentative and alternative communication devices by the NHS.
Would you please send me details of augmentative and alternative
communication devices supplied/purchased by your trust between 31st
March 2006 and 1st April 2011. I would like the information broken
down by both product name (So for example Dynavox Xpress, iPod
touch with TapToTalk, BigMack) and by year. I would like
information for both children and adults, but I don't require a
breakdown by age.

I attempting to find out how many people who have poor or no speech
have a speech aid, in particular electronic speech aids, and I
would like to know how many have been supplied by the trust during
the last five years.

Deven PCT have helpfully give examples on a previous request. The
format they used was

2005/06
4 X Digital Electronic Larynxes (Servox)
2 x Listen To Me
2 x Lightwriters
1 x Dynawrite
1 x Dynamo
1 x Falck Voice Amplifier
1 x Lions Speech Aid
1 x Go Talk
1 x Little Mack

2006/07
9 x Digital Electronic Larynxes (Servox)
2 x Lightwriters
1 x mini Printer
2 x The Grid software
2 x Falck Voice Amplifiers
1 x Listen To Me
1 x Textphone
1 x Talking Symbols Notepad

and this would do nicely for me. Other excellent formats were
provided by:
Bradford and Airedale Teaching PCT
(http://www.whatdotheyknow.com/request/co...
Bromley PCT
(http://www.whatdotheyknow.com/request/co...
Bristol PCT (
http://www.whatdotheyknow.com/request/co...
and Central Lancashire PCT
(http://www.whatdotheyknow.com/request/au...

Just to make the process more efficient for you guys - it would be
great to clarify a couple of things at this stage - I am aware that
some trusts make use of commissioning trusts to do the actual
purchase of the devices; when I have contacted the commissioning
trusts I've been often redirected back to the PCT because the
paperwork for previous years have been stored at the PCT - this
redirection must be causing additional work for both trusts in the
long run and it would be great to avoid it
(http://www.whatdotheyknow.com/request/au...
is an example of the problem)

Also, and again to make life easier for you, I should point about
that since this request is being made via whatdotheyknow.com -
email addresses are stripped out of replies to protect your privacy
(because the responses are all available to public view- if you are
to redirect my request to another body then it's ideal to just give
the name of the body rather than just an email address

Yours faithfully,

Dr Joseph Reddington

show quoted sections

Waterhouse Deborah (OLDHAM PCT), Oldham Primary Care Trust (PCT)

1 Attachment

 
Dear Dr Reddington
 

Further to your Freedom of Information request, please find attached NHS
OldhamÂ’s response.

I would be most grateful if you could take a few moments to complete a
satisfaction survey, by following the link below.

[1]www.surveymonkey.com/s/VSZ3YMV   

Kind Regards

Deb Waterhouse
 
Deb Waterhouse
Corporate Support Assistant
NHS Oldham
TEL: 0161 622 6577

show quoted sections

References

Visible links
1. http://www.surveymonkey.com/s/VSZ3YMV

Dear Waterhouse Deborah (OLDHAM PCT),

Just to follow this up - my understanding from what you have sent is that 'Oldham Community Health Services' are the body that is commissioned by the PCT to provide AAC devices within the catchment area of the PCT. Could you confirm this? and also that there is no other NHS body that provides this service within your catchment area?

Yours sincerely,

Joe

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