Providing information on 6000 excess deaths figure to Jeremy Hunt

NHS England did not have the information requested.

Dear NHS England,

On 16/7/15 Jeremy Hunt made a speech to the Kings Fund claiming there were 6000 excess deaths at the weekend.
On 24/2/16 David Cameron said in prime ministers questions "The 6,000 figure for excess deaths was based on a question asked by the Health Secretary of Sir Bruce Keogh, the medical director of the NHS." (http://www.publications.parliament.uk/pa...)

Please provide the information given by NHS England/Bruce Keogh to Jeremy Hunt/DH as mentioned by the prime minister on this topic. Please also provide information on the preceding question from Jeremy Hunt as also mentioned by the prime minister. Please state how this was communicated. If this information was provided by email, please provide copies of the emails.

Yours faithfully,

JP Sturgeon

FOI England (NHS ENGLAND), NHS England

Dear Mr Sturgeon,

 

Thank you for your Freedom of Information (FOI) request, dated 27 April
2016.

 

Please be assured that your request is being dealt with under the terms of
the Freedom of Information Act 2000 and will be answered within twenty
working days.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email]  and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email]  .

 

Yours sincerely,

 

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information request (Our Ref: FOI-010611)

 

We are writing further to our acknowledgement email dated 28 April 2016
regarding your Freedom of Information (FOI) request.  

 

Please accept our apologies but NHS England is not in the position to
respond to your request in full. We are still in the process of assessing
your request and we hope to provide you with a full response as soon as
possible. We will provide you with an update by COP 9 June 2016 if you
have not already received a response to your request.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please quote the reference number FOI-010611 in
any future communications.

 

This message has been sent from a central mailbox. To communicate with NHS
England regarding Freedom of Information (FOI) requests, enquiries or
complaints we ask these are sent directly to NHS England’s customer
contact centre. This is to ensure all communications are progressed
correctly. Their postal address, telephone number and email details are as
follows:- PO Box 16738, Redditch, B97 9PT; 0300 3 11 22 33,
[2][NHS England request email].

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

show quoted sections

References

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1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

Dear FOI England (NHS ENGLAND),

I have not received a reply as stated by 9th June 2016. Why is this?

Yours sincerely,

J P Sturgeon

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

Re: Freedom of Information request (Our Ref: FOI-010611)

Thank you for your email below dated 15 June 2016. Please accept our apologies for not providing you with an update as promised.

NHS England remains in a position where we are still processing your request. We are working to provide you with a response as soon as possible. We will provide you with an update by 24 June 2016 if you have not already received a full response to your request.

If you have any queries about this request or wish to contact us again, please email [1][NHS England request email] and the message will be forwarded appropriately. Please quote the reference number FOI-010611 in any future communications.

This message has been sent from a central mailbox. To communicate with NHS England regarding Freedom of Information (FOI) requests, enquiries or complaints we ask these are sent directly to NHS England’s customer contact centre. This is to ensure all communications are progressed correctly. Their postal address, telephone number and email details are as follows:- PO Box 16738, Redditch, B97 9PT; 0300 3 11 22 33, [2][NHS England request email].

Yours sincerely,

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [NHS England request email]

show quoted sections

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information request (Our Ref: FOI-010611)

 

We are writing further to our email dated 15 June 2016.   

 

Please accept our apologies for the delay in responding to your request.
NHS England is not in a position to respond to your request at this time.
We are still in the process of assessing your request and will provide you
with a full response as soon as possible. We will write to provide a
further update on or before 1 July 2016 if your response is not complete
by this time.

 

We apologise for any inconvenience this may cause. Please be aware, if you
are dissatisfied with the handling of your request you have the right to
ask for an internal review by writing to us, within two months of the date
of this letter, to:-

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [1][NHS England request email] 

 

Please quote your reference number as provided above.

 

Please note, that as you have not yet received a response to your request,
any Internal Review will only be able to review the handling of your case
to date, and is unlikely to expedite a response.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted
at:-

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [2][email address]  

Website: [3]www.ico.gov.uk

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [4][NHS England request email].

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information request (Our Ref: FOI-010611)

 

We are writing further to our email dated 24 June 2016.

 

Please accept our apologies for the delay in responding to your request.
NHS England is not in a position to respond to your request at this time.
We are still in the process of assessing your request and will provide you
with a full response as soon as possible. We will write to provide a
further update on or before 15 July 2016, if your response is not complete
by this time.

 

We apologise for any inconvenience this may cause. Please be aware, if you
are dissatisfied with the handling of your request you have the right to
ask for an internal review by writing to us, within two months of the date
of this letter, to:-

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [1][NHS England request email] 

 

Please quote your reference number as provided above.

 

Please note, that as you have not yet received a response to your request,
any Internal Review will only be able to review the handling of your case
to date, and is unlikely to expedite a response.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted
at:-

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [2][email address]  

Website: [3]www.ico.gov.uk

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [4][NHS England request email].

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

1 Attachment

Dear Mr Sturgeon,

 

Re:      Freedom of Information request (Our Ref – FOI: 010611)

 

Thank you for your Freedom of Information (FOI) request dated 27 April
2016.

 

Your exact request was:

 

“On 16/7/15 Jeremy Hunt made a speech to the Kings Fund claiming there
were 6000 excess deaths at the weekend.

On 24/2/16 David Cameron said in prime ministers questions "The 6,000
figure for excess deaths was based on a question asked by the Health
Secretary of Sir Bruce Keogh, the medical director of the NHS."
([1]http://www.publications.parliament.uk/pa...)

 

Please provide the information given by NHS England/Bruce Keogh to Jeremy
Hunt/DH as mentioned by the prime minister on this topic. Please also
provide information on the preceding question from Jeremy Hunt as also
mentioned by the prime minister. Please state how this was communicated.
If this information was provided by email, please provide copies of the
emails.”

 

NHS England holds some relevant information

 

Please note that we do not hold formal notes of meetings where the above
may have been discussed. It may help if we explain that NHS England has
made a public statement on the source of the `6000` mortality data. We
have attached a copy of the press release in the hope that this is
helpful.

 

With regard to the second element of your request, we are unsure of which
question from Jeremy Hunt that you are referring to. As such, NHS England
requires clarification in order to be able to review any relevant
information that may be held. Please send your clarification to
[2][NHS England request email] quoting your reference number as it appears
in the subject bar.

 

We would like to apologise for the length of time it has taken to provide
you with a response to your FOI request. This has fallen short of our
standards and we would like to offer our sincere apologies for the delay
incurred.

 

Copyright: NHS England operates under the terms of the open government
licence. Please see the NHS England Terms and conditions on the following
link [3]http://www.england.nhs.uk/terms-and-cond...  

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review by writing to us, within two
months of the date of this letter, to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [4][NHS England request email]  

 

Please quote the reference number FOI: 010611 in any future
communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [5][email address]    

Website: [6]www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [NHS England request email].

 

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [7][NHS England request email]  

 

 

 

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References

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1. http://www.publications.parliament.uk/pa...
2. mailto:[NHS England request email]
3. http://www.england.nhs.uk/terms-and-cond...
4. mailto:[NHS England request email]
5. mailto:[email address]
6. http://www.ico.gov.uk/
7. mailto:[NHS England request email]

Dear NHS England,

Thank you for your very delayed response.

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of NHS England's handling of my FOI request 'Providing information on 6000 excess deaths figure to Jeremy Hunt'.

You have not provided what the request stated. You have provided a link to the Department of Health's (DH) response to how the 6000 figure could be obtained, and a copy of a previous press release from February 2016 given to the BBC. You have not provided the actual information that NHS England gave to the DH/Jeremy Hunt claiming the 6000 excess deaths, nor copies of the emails/communications that were sent giving them this 6000 figure. These were clearly requested in the original request. Please provide these. Please remember to include any attachments with emails.

You also state Deloitte made a similar calculation - if you are saying the information was conveyed indirectly to Jeremy Hunt via Deloitte, please provide the information and emails (with attachments) regarding this.

You ask for clarification regarding the 'question from Jeremy Hunt that you are referring to'. This is clearly outlined in my original request. I therefore do not believe you have properly responded to my request. I am referring to the question from Jeremy Hunt which the Prime Minister referred to in his Prime ministers questions on 24/2/16 where the prime minister stated:
"The 6,000 figure for excess deaths was based on a question asked by the Health Secretary of Sir Bruce Keogh, the medical director of the NHS"
(http://www.publications.parliament.uk/pa...)

The question is therefore clearly the question asked by the Health Secretary [ie Jeremy Hunt] of Sir Bruce Keogh in order to get this 6000 figure.

I look forward to hearing from you within 20 working days.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

J P Sturgeon

Contactus England (NHS ENGLAND), NHS England

Thank you for contacting the NHS England Customer Contact Centre. We are
currently closed.
 
Our opening hours are:

Monday - Tuesday:  8am to 6pm
Wednesday:  9.30 am to 6pm
Thursday - Friday:  8am to 6pm

We are closed at weekends and on bank holidays.

If you require medical advice please contact your GP, your local NHS Walk
In or Urgent Care Centre or call 111. For emergency medical attention,
please dial 999 or attend your local accident and emergency department if
you are able to do so.

There is also a wide range of helpful information available on the NHS
Choices website

This is an automated message; please do not reply as your e-mail will not
be looked at.
 
 

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FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Thank you for email dated 15 July 2016. Please see this email as
acknowledgement of your Internal Review request.

 

We endeavour to respond to Internal Reviews within 20 working days.
However, please be aware that on some occasions this has been extended to
40 working days. An officer will be allocated to handle your Internal
Review and will update you accordingly where necessary.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Please note that the reference of your Internal Review request is
FOI-010611 and not FOI-010553 as in the email below. We apologise for this
mistake.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

 

From: FOI England (NHS ENGLAND)
Sent: 20 July 2016 11:01
To: '[FOI #331182 email]'
Subject: Internal Review Acknowledgement- Our Ref: FOI-010553

 

Dear Dr Sturgeon,

 

Thank you for email dated 15 July 2016. Please see this email as
acknowledgement of your Internal Review request.

 

We endeavour to respond to Internal Reviews within 20 working days.
However, please be aware that on some occasions this has been extended to
40 working days. An officer will be allocated to handle your Internal
Review and will update you accordingly where necessary.

 

If you have any queries about this request or wish to contact us again,
please email [4][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [5][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [6][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]
6. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Thank you for your email dated 15 July 2016. NHS England has assessed your
communication and will be taking your new request and the clarified
element of your request forward under the reference of FOI-011302.

For reference, your new FOI request reads:

 

“You also state Deloitte made a similar calculation - if you are saying
the information was conveyed indirectly to Jeremy Hunt via Deloitte,
please provide the information and emails (with attachments) regarding
this.”

 

The clarified element of FOI-010611 reads:

 

“You ask for clarification regarding the 'question from Jeremy Hunt that
you are referring to'. This is clearly outlined in my original request. I
therefore do not believe you have properly responded to my request. I am
referring to the question from Jeremy Hunt which the Prime Minister
referred to in his Prime ministers questions on 24/2/16 where the prime
minister stated:

"The 6,000 figure for excess deaths was based on a question asked by the
Health Secretary of Sir Bruce Keogh, the medical director of the NHS"

([1]http://www.publications.parliament.uk/pa...)

 

The question is therefore clearly the question asked by the Health
Secretary [ie Jeremy Hunt] of Sir Bruce Keogh in order to get this 6000
figure.”

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
requests are being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
[2]Information Commissioner’s Office (ICO) website. For further
information regarding NHS England and the information it publishes please
visit our website [3]here.

 

If you have any queries about this request or wish to contact us again,
please email [4][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [5][NHS England request email]  .

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [6][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

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References

Visible links
1. http://www.publications.parliament.uk/pa...
2. https://ico.org.uk/for-organisations/gui...
3. https://www.england.nhs.uk/contact-us/foi/
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]
6. mailto:[NHS England request email]

Dear FOI England (NHS ENGLAND),

Thank you for your email.

Your response is incorrect - my response to FOI-010611 is not a 'clarification' but a request for an internal review. My original request from 27/4/16 was clear, and I have not provided you with any more information than was in the original request. Despite this you took 55 working days to respond. Please treat it as an internal review. I replied on 15/7/16 requesting the internal review, it has now been 18 working days. I look forward to hearing from you within 2 working days with an outcome of the internal review, or I will be contacting the ICO, yet again.

I accept the information mentioned in FOI-011302 is a new request. As the request was made on 15.7.16 I therefore look forward to receiving a response to this within the 20 working day legal deadline, ie within 2 working days.

Yours sincerely,

J P Sturgeon

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information request (Our Ref: FOI-011302)

 

We are writing further to your Freedom of Information (FOI) request dated
15 July 2016.

 

Please accept our apologies for the delay in responding to your request.
NHS England is not in a position to respond to your request at this time.
We are still in the process of assessing your request and will provide you
with a full response as soon as possible. We will write to provide a
further update on or before COP 26 August 2016, if your response is not
complete by this time.

 

With regard to your email dated 10 August 2016, it may help if we explain
that we have interpreted your email of 15 July 2016 to contain an Internal
Review (IR) request in relation to the response to FOI-010611 and this IR
request was acknowledged on 20 July 2016. This email also contained a new
FOI request and a clarification relating to FOI-010611 (which are both
being processed under the reference of FOI-011302).

 

We apologise for any inconvenience this may cause. Please be aware, if you
are dissatisfied with the handling of your request you have the right to
ask for an internal review by writing to us, within two months of the date
of this letter, to:-

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [1][NHS England request email] 

 

Please quote your reference number as provided above.

 

Please note, that as you have not yet received a response to your FOI
request, any Internal Review will only be able to review the handling of
your case to date, and is unlikely to expedite a response.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted
at:-

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [2][email address]  

Website: [3]www.ico.gov.uk

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [4][NHS England request email].

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

We are writing further to our Internal Review (IR) acknowledgement email
dated 20 July 2016. Please accept our apologies but NHS England is not in
a position to respond to your IR request at this time. We will write to
you to provide you with an update on or before COP 26 August 2016, if a
response has not already been provided.  

 

If you have any queries about the internal review procedure or wish to
contact us again, please email [1][NHS England request email] and the
message will be forwarded appropriately. Please quote the reference number
IR-010611 in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

 

From: FOI England (NHS ENGLAND)
Sent: 20 July 2016 11:46
To: '[FOI #331182 email]'
Subject: RE: Internal Review Acknowledgement- Our Ref: FOI-010611

 

Dear Dr Sturgeon,

 

Please note that the reference of your Internal Review request is
FOI-010611 and not FOI-010553 as in the email below. We apologise for this
mistake.

 

If you have any queries about this request or wish to contact us again,
please email [4][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [5][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [6][NHS England request email]

 

 

From: FOI England (NHS ENGLAND)
Sent: 20 July 2016 11:01
To: '[FOI #331182 email]'
Subject: Internal Review Acknowledgement- Our Ref: FOI-010553

 

Dear Dr Sturgeon,

 

Thank you for email dated 15 July 2016. Please see this email as
acknowledgement of your Internal Review request.

 

We endeavour to respond to Internal Reviews within 20 working days.
However, please be aware that on some occasions this has been extended to
40 working days. An officer will be allocated to handle your Internal
Review and will update you accordingly where necessary.

 

If you have any queries about this request or wish to contact us again,
please email [7][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [8][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [9][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

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1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]
6. mailto:[NHS England request email]
7. mailto:[NHS England request email]
8. mailto:[NHS England request email]
9. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information request (Our Ref: FOI-011302)

 

We are writing further to our email dated 12 August 2016.

 

Please accept our apologies for the delay in responding to your request.
NHS England is not in a position to respond to your request at this time.
We are still in the process of assessing your request and will provide you
with a full response as soon as possible. We will write to provide a
further update on or before COP 9 September 2016, if your response is not
complete by this time.

 

We apologise for any inconvenience this may cause. Please be aware, if you
are dissatisfied with the handling of your request you have the right to
ask for an internal review by writing to us, within two months of the date
of this letter, to:-

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [1][NHS England request email] 

 

Please quote your reference number as provided above.

 

Please note, that as you have not yet received a response to your FOI
request, any Internal Review will only be able to review the handling of
your case to date, and is unlikely to expedite a response.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted
at:-

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [2][email address]  

Website: [3]www.ico.gov.uk

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [4][NHS England request email].

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information Internal Review outcome

(Our Ref: FOI-010611 IR)

 

Thank you for your Freedom of Information (FOI) Internal Review request
dated 15 July 2016. We apologise for the delay in providing this response.

Your exact request was:

 

“Thank you for your very delayed response.

 

Please pass this on to the person who conducts Freedom of Information
reviews.

 

I am writing to request an internal review of NHS England's handling of my
FOI request 'Providing information on 6000 excess deaths figure to Jeremy
Hunt'.

 

You have not provided what the request stated. You have provided a link to
the Department of Health's (DH) response to how the 6000 figure could be
obtained, and a copy of a previous press release from February 2016 given
to the BBC. You have not provided the actual information that NHS England
gave to the DH/Jeremy Hunt claiming the 6000 excess deaths, nor copies of
the emails/communications that were sent giving them this 6000 figure.
These were clearly requested in the original request. Please provide
these. Please remember to include any attachments with emails.”

 

The FOI Management team have reviewed your request and this letter
provides an outcome of this review.

 

It was noted that your original response was issued over the statutory
guideline of 20 working days. We would like to apologise for the length of
time taken to provide you with the response to your FOI request and we
would like to offer our sincere apologies for the delay incurred.

 

We have also assessed whether you had received an appropriate response to
your request. NHS England maintains the position that we do not hold any
recorded information regarding how and/or when the 6000 excess deaths
figure was shared with the Department of Health (DH).  

 

As such, NHS England is upholding the original response to your request.

 

We hope that this satisfactorily addresses and explains our handling and
response to your FOI request. However, if you are not content with the
outcome of the internal review, you have the right to apply directly to
the Information Commissioner for a decision. The Information
Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [1][email address]  

Website: www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

Please quote the reference number FOI-010611 in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email] .

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[email address]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information request (Our Ref: FOI-011302)

 

We are writing further to our email dated 26 August 2016.

 

Please accept our apologies for the delay in responding to your request.
NHS England is not in a position to respond to your request at this time.
We are still in the process of assessing your request and will provide you
with a full response as soon as possible. We will write to provide a
further update on or before COP 23 September 2016, if your response is not
complete by this time.

 

We apologise for any inconvenience this may cause. Please be aware, if you
are dissatisfied with the handling of your request you have the right to
ask for an internal review by writing to us, within two months of the date
of this letter, to:-

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [1][NHS England request email] 

 

Please quote your reference number as provided above.

 

Please note, that as you have not yet received a response to your FOI
request, any Internal Review will only be able to review the handling of
your case to date, and is unlikely to expedite a response.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted
at:-

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [2][email address]  

Website: [3]www.ico.gov.uk

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [4][NHS England request email].

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][NHS England request email]

 

‘High quality care for all, now and for future generations’

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information request (Our Ref: FOI-011302)

 

We are writing further to our email dated 9 September 2016.

 

Please accept our apologies for the delay in responding to your request.
NHS England is not in a position to respond to your request at this time.
We are still in the process of assessing your request and will provide you
with a full response as soon as possible. We will write to provide a
further update on or before COP 7 October 2016, if your response is not
complete by this time.

 

We apologise for any inconvenience this may cause. Please be aware, if you
are dissatisfied with the handling of your request you have the right to
ask for an internal review by writing to us, within two months of the date
of this letter, to:-

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [1][NHS England request email] 

 

Please quote your reference number as provided above.

 

Please note, that as you have not yet received a response to your FOI
request, any Internal Review will only be able to review the handling of
your case to date, and is unlikely to expedite a response.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted
at:-

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [2][email address]  

Website: [3]www.ico.gov.uk

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [4][NHS England request email].

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information request (Our Ref: FOI-011302)

 

We are writing further to our email dated 23 September 2016.

 

Please accept our apologies for the delay in responding to your request.
NHS England is not in a position to respond to your request at this time.
We are still in the process of assessing your request and will provide you
with a full response as soon as possible. We will write to provide a
further update on or before COP 21 October 2016, if your response is not
complete by this time.

 

We apologise for any inconvenience this may cause. Please be aware, if you
are dissatisfied with the handling of your request you have the right to
ask for an internal review by writing to us, within two months of the date
of this letter, to:-

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [1][NHS England request email] 

 

Please quote your reference number as provided above.

 

Please note, that as you have not yet received a response to your FOI
request, any Internal Review will only be able to review the handling of
your case to date, and is unlikely to expedite a response.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted
at:-

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [2][email address]  

Website: [3]www.ico.gov.uk

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [4][NHS England request email].

 

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]

FOI England (NHS ENGLAND), NHS England

Dear Dr Sturgeon,

 

Re:      Freedom of Information request (Our Ref: FOI-011302)

 

Thank you for your Freedom of Information (FOI) request dated 15 July
2016. Please accept our sincere apologies for the delay in providing a
response to your request.

 

As explained in our acknowledgement email, the new FOI (FOI-011302) will
look at the second part of your original request (FOI-010611) which read:

 

“Please also provide information on the preceding question from Jeremy
Hunt as also mentioned by the prime minister. Please state how this was
communicated. If this information was provided by email, please provide
copies of the emails.”

 

You have clarified this with:

 

“You ask for clarification regarding the 'question from Jeremy Hunt that
you are referring to'. This is clearly outlined in my original request. I
therefore do not believe you have properly responded to my request. I am
referring to the question from Jeremy Hunt which the Prime Minister
referred to in his Prime ministers questions on 24/2/16 where the prime
minister stated:

"The 6,000 figure for excess deaths was based on a question asked by the
Health Secretary of Sir Bruce Keogh, the medical director of the NHS"

([1]http://www.publications.parliament.uk/pa...)

 

The question is therefore clearly the question asked by the Health
Secretary [ie Jeremy Hunt] of Sir Bruce Keogh in order to get this 6000
figure.”

 

You have also asked a new request which reads:

 

“You also state Deloitte made a similar calculation - if you are saying
the information was conveyed indirectly to Jeremy Hunt via Deloitte,
please provide the information and emails (with attachments) regarding
this.”

 

With regards to your new request, NHS England does not hold any
information related to your request.

 

We have interpreted your new request as being for any information we hold
regarding communication of the 6,000 figure for excess deaths between the
Secretary of State and Deloitte. NHS England does not hold any information
in regard to this. As such, you may wish to redirect your enquiry to the
Department of Health directly. I have included their contact information
below for your reference:

 

Ministerial Correspondence and Public Enquiries Unit

Department of Health

Richmond House

79 Whitehall

London

SW1A 2NS

 

Contact form: [2]http://www.info.doh.gov.uk/contactus.nsf...

 

With regards to the clarified part of your original request (FOI-010611)
it is still not clear which question you are referring to.

 

Your original request states:

 

“Please also provide information on the preceding question from Jeremy
Hunt as also mentioned by the prime minister. Please state how this was
communicated. If this information was provided by email, please provide
copies of the emails.”

 

Having reviewed the Hansard link provided in your request, there is no
preceding question from Jeremy Hunt MP, who did not ask any questions
during the exchange as quoted in Hansard. The “preceding question” in the
Hansard link is asked by Jeremy Corbyn MP. As you have stated this
question was “also” mentioned by the Prime Minister it suggests that you
are referring to a separate question, rather than the earlier part of your
request. Therefore it is not clear which question you are referring to. 

 

In the clarification you have provided you state:

 

“I am referring to the question from Jeremy Hunt which the Prime Minister
referred to in his Prime ministers questions on 24/2/16 where the prime
minister stated:

"The 6,000 figure for excess deaths was based on a question asked by the
Health Secretary of Sir Bruce Keogh, the medical director of the NHS"”

 

This appears to refer to the same question as the first part of your
request. From your clarification, it appears that when you have used the
phrase “the preceding question” in your original request you may be
referring to the question earlier in your request.

 

If this is indeed the case, NHS England has already responded to this
question in our response to FOI-010611 when we advised the following:

 

“Please note that we do not hold formal notes of meetings where the above
may have been discussed. It may help if we explain that NHS England has
made a public statement on the source of the `6000` mortality data….”

 

It appears that the confusion has arisen as in your original request
(FOI-010611) also asked the following:

 

“Please state how this was communicated. If this information was provided
by email, please provide copies of the emails.”

 

However, this appeared to be referring to a separate question from Jeremy
Hunt and this is how NHS England interpreted this at the time as set out
above.

 

The confusion may have arisen as, from your clarified request it appears
that you feel we have not answered your question as to how the response to
Jeremy Hunt’s specific question of Sir Bruce Keogh, as referred to by the
Prime Minister, was communicated nor have we provided copies of emails as
we have only referred to meeting minutes in our original response.

 

We can confirm that NHS England does not hold any recorded information, as
set out in the FOI Act, which details how Sir Bruce Keogh/ NHS England
responded to the specific question as asked by Jeremy Hunt of Sir Bruce
Keogh as detailed by the Prime Minister. 

 

We hope that the above addresses your request, however if your request
does indeed refer to a separate question from Jeremy Hunt, please provide
further clarification as to which question you are referring to.

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review by writing to us, within two
months of the date of this letter, to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [3][NHS England request email]

 

Please quote the reference number FOI-011302 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [4][email address]  

Website: [5]www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [6][NHS England request email].

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [7][NHS England request email]

 

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References

Visible links
1. http://www.publications.parliament.uk/pa...
2. http://www.info.doh.gov.uk/contactus.nsf...
3. mailto:[NHS England request email]
4. mailto:[email address]
5. http://www.ico.gov.uk/
6. mailto:[NHS England request email]
7. mailto:[NHS England request email]

Dear FOI England (NHS ENGLAND),

RE: FOI-011302/FOI-010611

I apologise: there is indeed some confusion, and I can see what has happened. The trouble here is that there are two FOI requests on one thread!

For finality:
- FOI-010611 is with the ICO. This is because you admit in the press release that you provided with your response that you gave figures regarding the 6000 deaths to the DH, but you then go on to say you don't hold any information/letter/emails on it.

- FOI-011302 has not been answered. However because I was not sure what was happening on this thread and which part of my request was going forward, I made a separate request which covers the information in FOI-011302. I am therefore happy you close this request .

J P Sturgeon

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