Dear Department for Work and Pensions,
In previous replies to Freedom of Information requests to the DWP, the DWP has made it clear that claimants cannot be compelled by the DWP to provide them with an email address.
Please provide me with any recorded information held by the DWP, including all guidance issued to work coaches, detailing what happens when a person who is making a claim for Universal Credit, including legacy-benefit claimants who are being transferred over to Universal Credit, decline to provide the DWP an email address.
This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct.
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
Email FOI responses will be issued from [email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.
Should you have any further queries in connection with this request do
please contact us.
Dear Theodore Allan,
I am writing in response to your request for information, received 1st
DWP Central FoI Team
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