Protocols for engagement of professional service providers

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Dear Wirral Metropolitan Borough Council,

Could you please supply me with information relating to your engagement of individual temporary or contract workers or consultants to fulfil a need for 'specialist professional services'?

Do you operate organisation-wide (procurement) protocols, to control the number of potential sources for the service provision?

Or are department heads free to consider candidates from any source?

Where the choice of external support is restricted by protocols, is it limited to:
a single local/regional temporary worker agency?
more than one local/regional temporary worker agency?
a nationwide temporary worker agency with a specialism in the required service?
a nationwide generalist temporary worker agency?
a 'meta' agency, a single point of enquiry covering a number of temporary worker agencies (e.g Comensura)?
Other? (please specify)

If the route dictated by protocol does not provide a suitable candidate, how, if at all, is the protocol relaxed to ensure the need is met in a timely manner?

Where the choice of external support is restricted by protocols, do those protocols allow you to engage with local SME professional service businesses (who will not be registered with a temporary worker agency) when there is no defined project or where the expected value of their contribution to a project falls below tendering thresholds?

Yours faithfully,

A J Bishop

InfoMgr, FinDMT, Wirral Metropolitan Borough Council

1 Attachment

Dear Mr Bishop

 

Further to your recent Freedom of Information request, please see Wirral
Council’s response below.

 

Do you operate organisation-wide (procurement) protocols, to control the
number of potential sources for the service provision?

Yes, the council has a contract in place with Matrix SCM to provide all
temporary and contract workers.

 

Or are department heads free to consider candidates from any source?

 

Where the choice of external support is restricted by protocols, is it
limited to:

a single local/regional temporary worker agency?

more than one local/regional temporary worker agency?

a nationwide temporary worker agency with a specialism in the required
service?

a nationwide generalist temporary worker agency?

a 'meta' agency, a single point of enquiry covering a number of temporary
worker agencies (e.g Comensura)?

Other? (please specify)

Matrix is a single point of contact for the Council. A number of agencies
are signed up to matrix for the Council to access.

 

If the route dictated by protocol does not provide a suitable candidate,
how, if at all, is the protocol relaxed to ensure the need is met in a
timely manner?

If the Council is aware of an agency that can provide a suitable candidate
and it is not signed up to Matrix, we advise matrix so that they can make
contact with the company to ask them to register. If a suitable candidate
cannot be found, we would seek authority from a designated officer to go
outside the contract. Depending on the value of the work, we would seek
quotes from alternative suppliers as appropriate.

 

Where the choice of external support is restricted by protocols, do those
protocols allow you to engage with local SME professional service
businesses (who will not be registered with a temporary worker agency)
when there is no defined project or where the expected value of their
contribution to a project falls below tendering thresholds?

We could engage with local SME businesses via our procurement rules,
depending on the value.

 

Yours sincerely

 

 

Lynette Paterson

Senior Information Management Officer

Business Services - Digital

 

Treasury Building

Argyle Street
Birkenhead
Wirral
CH41 1AH

 

[1]Tel: 0151 691 8201

[2][Wirral Borough Council request email]

 

 

[3]LGC Awards15_Winner_MIP

 

 

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