Protocols for engagement of professional service providers

The request was successful.

Dear Kent County Council,

Could you please supply me with information relating to your engagement of individual temporary or contract workers or consultants to fulfil a need for 'specialist professional services'?

Do you operate organisation-wide (procurement) protocols, to control the number of potential sources for the service provision?

Or are department heads free to consider candidates from any source?

Or are one-person needs always met from an internal pool of expertise?

Where the choice of external support is restricted by protocols, is it limited to:
a single local/regional temporary worker agency?
more than one local/regional temporary worker agency?
a nationwide temporary worker agency with a specialism in the required service?
a nationwide generalist temporary worker agency?
a 'meta' agency, a single point of enquiry covering a number of temporary worker agencies (e.g Comensura)?
Other? (please specify)

If the route dictated by protocol does not provide a suitable candidate, how, if at all, is the protocol relaxed to ensure the need is met in a timely manner?

Yours faithfully,

A J Bishop

Kent County Council

Dear Sir or Madam

 

Thank you for your email below.

 

Kent County Council acknowledges your request for information under the
Freedom of Information Act 2000. Assuming KCC holds this information, we
will endeavour to supply the data to you as soon as possible but no later
than 15^th December 2017 (20 working days from date of receipt).

 

We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information. Please quote our reference - FOI/17/1992 - in any
communication regarding this particular request.

 

Best regards,

 

Peter Wylie | Information Access Officer | Information Resilience &
Transparency Team | Room 2.71, Sessions House, Maidstone | Tel 03000
415563 | Fax 03000 420303 |
[1]http://www.kent.gov.uk/about-the-council...

 

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Kent County Council

Dear Sir or Madam

                      

Although we have carried out an initial search to try and establish if
Kent County Council holds the information you have requested, we believe
that in its current form your request is too broad to enable us to provide
a comprehensive response.

 

Accordingly, please can you be more specific with the following:

 

What do you mean regarding the terminology ‘Specialist Professional
Services’. Which Service/s are you specifically interested here and which
roles in particular.

 

The 20 working day timescale for providing the information you have
requested will be suspended until we receive clarification from you. On
receipt of the clarification we will inform you of the new latest complete
by  date.

We look forward to hearing from you in due course.

Best regards

Kirsty-Leigh Robertson| Information Access Officer | Information
Resilience & Transparency Team | Room 2.71, Sessions House, Maidstone |
Phone 03000 418301 | Fax 03000 420303 |
[1]http://www.kent.gov.uk/about-the-council...
|

 

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Dear Kent County Council,

By 'specialist professional services' I mean any specialist with a high level of expertise in a specific area brought in to support a function within the council. I do not have in mind any service or roles in particular, though some examples might be a web-page designer brought in to support the council's own web team, a wildlife surveyor to support the Planning Dept, a data analyst to support Performance; a specialist lawyer to support Childrens Social Care, etc.

I apologise for the lack of required clarity, but had envisaged, if you were to follow certain protocols for bringing in outside expertise, that the process would be the same irrespective of the professional service in question. If, as your request for clarification would suggest, different services or roles are subject to different rules, then that in itself answers my original Request, as any protocols are therefore not "organisation-wide", though I would be grateful if you could still consider the supporting questions.

With thanks and
Yours faithfully,

A J Bishop

Kent County Council

Dear Sir or Madam

 

Thank you for your clarifying your request. I can now confirm that the
latest complete by date for your request remains the same (15^th December
2017)

 

We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information. Please quote our reference - FOI/17/1992 - in any
communication regarding this particular request.

 

Kind regards

 

Kirsty-Leigh Robertson| Information Access Officer | Information
Resilience & Transparency Team | Room 2.71, Sessions House, Maidstone |
Phone 03000 418301 | Fax 03000 420303 |
[1]http://www.kent.gov.uk/about-the-council...
|

 

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Kent County Council

Dear Sir or Madam

 

Thank you for your request for information made under the Freedom of
Information Act (FOIA) 2000, relating to professional service providers.
I am pleased to provide the response below:

 

Could you please supply me with information relating to your engagement of
individual temporary or contract workers or consultants to fulfil a need
for 'specialist professional services'?

The Council has an organisation-wide policy on ‘Spending the Council’s
Money’.

[1]http://www.kent.gov.uk/business/grow-you...

*Consultants are sourced in accordance with this policy, which sets out
the procedures by which council officers can identify the sourcing route
that offers the best value for money on a case by case basis. Contracts
for consultants valued at more than £50,000 are published publicly on the
Council’s online [2]Contracts Register.

 

All temporary staff must however be employed through a single local
temporary worker agency called Connect2Kent.

 

Do you operate organisation-wide (procurement) protocols, to control the
number of potential sources for the service provision?

Yes – Connect2Kent fulfils KCC’s need for individual temporaries or
consultants providing specialist professional services, under a managed
service agreement. Connect2Kent is part of Commercial Services, which is
wholly-owned by Kent County Council.

 

Or are department heads free to consider candidates from any source?

No – they should follow the procurement process or contact Connect2Staff

 

Or are one-person needs always met from an internal pool of expertise? See
above

 

Where the choice of external support is restricted by protocols, is it
limited to:

a single local/regional temporary worker agency? Connect2Kent is KCC’s
managed service provider

more than one local/regional temporary worker agency? Connect2Kent
sometimes uses external recruitment agencies

a nationwide temporary worker agency with a specialism in the required
service? See above

a nationwide generalist temporary worker agency? See above

a 'meta' agency, a single point of enquiry covering a number of temporary
worker agencies (e.g Comensura)? Connect2Kent provides this service

Other? (please specify)

 

If the route dictated by protocol does not provide a suitable candidate,
how, if at all, is the protocol relaxed to ensure the need is met in a
timely manner? * Please see the starred answer above.

 

If you are unhappy with this response, and believe KCC has not complied
with legislation, please ask for a review by following our complaints
process; details can be found at this link
[3]http://www.kent.gov.uk/about-the-council...
on our website. Please quote reference FOI/17/1992.

 

If you still remain dissatisfied following an internal review, you can
appeal to the Information Commissioner, who oversees compliance with the
Freedom of Information Act 2000. Details of what you need to do, should
you wish to pursue this course of action, are available from the
Information Commissioner’s website [4]http://www.ico.org.uk/concerns.

 

Yours sincerely

 

Kirsty-Leigh Robertson| Information Access Officer | Information
Resilience & Transparency Team | Room 2.87, Sessions House, Maidstone |
Tel 03000 418301 | Fax 03000 420303 |
[5]http://www.kent.gov.uk/about-the-council...

 

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