Protocols and policies regarding the care of transgender people

Response to this request is long overdue. By law, under all circumstances, Norfolk and Norwich University Hospitals NHS Foundation Trust should have responded by now (details). You can complain by requesting an internal review.

Dear Norfolk and Norwich University Hospitals NHS Foundation Trust,

My name is Cleo Madeleine, and I'm writing on behalf of the healthcare provider GenderGP.

We're writing regarding the policies, protocols, and guidelines operated by each NHS Trust in relation to the care of transgender people.

We're aware that NHS England Specialised Commissioning is responsible for commissioning specialist gender identity services in England. However, we're interested in what guidelines are in place for the provision of transgender healthcare at primary and secondary care levels.

With this in mind, could you please provide the following:

1) Any equality and/or diversity policies you have in place for patients.

2) Any equality and/or diversity policies you have in place for staff.

3) Any guidelines, protocols, policies, or similar relating to care provision for transgender adults.

4) Any guidelines, protocols, policies, or similar relating to care provision for transgender children and adolescents.

5) Any guidelines, etc. relating to mental capacity and/or informed consent.

6) Any guidelines, etc. relating to shared care agreements and/or working with private services to facilitate treatment, particularly with regards to transgender healthcare.

We understand that this will be more or less relevant depending on the Trust, but please provide as much information as possible. I am happy to answer any questions you might have or provide further clarification.

Yours faithfully,

Cleo Madeleine, on behalf of
GenderGP

Foi Requests (NNUHFT Shared), Norfolk and Norwich University Hospitals NHS Foundation Trust

Dear Cleo

Request under the Freedom of Information Act

I am writing to acknowledge your request for information which was received on 8 September 2021.

We are making enquiries with respect to the information requested and will return to you as soon as we are able. However, please note that we are experiencing delays in processing requests as a result of the pandemic and resulting operational pressures.

If you have any enquiries in the meantime please get in touch.

Yours sincerely

Tabitha Hindmarsh
Legal Secretary
Norfolk and Norwich University Hospital

Works: Tuesday, Wednesday and Friday

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