Profits made by BT in charging overheads on Insurance claims.

Thomas made this Freedom of Information request to Office of Communications

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Office of Communications did not have the information requested.

Dear Office of Communications,

I am makeing a request for information in accordance with the freedom of information Act.

My request is as follows;

I would like to be provided with the profits BT made last year.

In particular, the profits BT have made from charging overheads on their claims made to Insuerance companies due to negligent road traffic colissions with BT property.

Please advise, how much in overheads was charged to Insureance companies and how much profit was made from this head of claim.

I look forward to your response.

Yours faithfully,


Information Requests, Office of Communications

Dear Thomas


Request for information


Thank you for your request for information regarding profits made by BT
from charging overheads on their claims made to insurance companies due to
negligent road traffic collisions with BT property.


I am writing to let you know that we do not hold the information you have
requested. However you will be able to find information on BT’s profits in
their annual report which is available on their website:


If you have any further requests for information please email us at
[2][Ofcom request email].


Yours sincerely


Eleanor Berg




:: Eleanor Berg

   Information Requests

   [3][Ofcom request email]

:: Ofcom
   Riverside House
   2a Southwark Bridge Road
   London SE1 9HA
   020 7981 3000


P Please think of the environment. Do you need to print this email?



If you are unhappy with the response or level of service you have received
in relation to your request from Ofcom, you may ask for an internal
review.   If you ask us for an internal review of our decision, it will be
treated as a formal complaint and will be subject to an independent review
within Ofcom.  We will acknowledge the complaint and inform you of the
date by which you might expect to be told the outcome.

The following outcomes are possible:

• the original decision is upheld; or

• the original decision is reversed or modified.



If you wish to exercise your right to an internal review you should
contact us within two months of the date of this letter. There is no
statutory deadline for undertaking internal reviews and it will depend
upon the complexity of the case. However, we aim to conclude all such
reviews within 20 working days, and up to 40 working days in exception
cases. We will keep you informed of the progress of any such review. If
you wish to request an internal review, you should contact:


Graham Howell

The Secretary to the Corporation


Riverside House

2a Southwark Bridge Road

London SE1 9HA


If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at:


Information Commissioner’s Office

Wycliffe House

Water Lane







show quoted sections