Professionally qualified librarians

Colin Sawers made this Freedom of Information request to Essex County Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Sir or Madam,

Please could you tell me how many professionally qualified librarians you have working in front line posts in your public libraries. By qualified I mean staff members who hold an MCLIP qualification as awarded by the Chartered Institute of Library & Information professionals. By front line posts I mean staff members who work on enquiry desk services.

Yours faithfully,

Colin Sawers

Chris Booty Information & Learning Services Development Manager, Essex County Council

Dear Mr Sawers,

Thank you for your request for information, which was received by Essex
County Council on Monday September 28^th.

Your request is covered by the Freedom of Information Act, under which we
must respond within 20 working days.

In order to identify and locate the information, please let me know
whether under your interpretation of "enquiry desk services" we should
include staff working in our Answers Direct telephone/internet enquiry
service.

Please contact me if you would like further advice or assistance about
your request or your right to access information held by Essex County
Council.

If you are not satisfied with my response to your request, please let me
know. If I am unable to resolve the issue immediately, I will explain our
complaints procedure.

If, after following our complaints procedure, you are still not satisfied,
you are entitled to ask the Information Commissioner to review our
decision. You can contact him at Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, telephone 01625 545700.

Yours sincerely,

Chris Booty, Information & Learning Services Development Manager

Adults, Health & Community Wellbeing : Libraries

Essex County Council

Goldlay Gardens, Chelmsford, Essex CM2 0EW

telephone: 01245 244936

email: [1][email address]

show quoted sections

Dear Chris Booty Information & Learning Services Development Manager,

Please exclude staff working at Answers Direct and only include those working in frontline library sites with face to face contact with customers.

Thank you for your help.

Yours sincerely,

Colin Sawers

Chris Booty Information & Learning Services Development Manager, Essex County Council

Dear Mr Sawers,

I am pleased to enclose the following information, which I believe
satisfies your request:

15 of our front line enquiry staff hold a professional qualification in
Librarianship or Information Science

You may reuse all or part of his information free of charge in any format
or medium. You must reuse it accurately and not in a misleading context

If you are not satisfied with my response to your request, please let me
know. If I am unable to resolve the issue immediately, I will explain our
complaints procedure.

If, after following our complaints procedure, you are still not satisfied,
you are entitled to ask the Information Commissioner to review our
decision. You can contact him at Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, telephone 01625 545700.

Please contact me if you would like further advice or assistance about
your request or your right to access information held by Essex County
Council.

Yours sincerely,

Chris Booty, Information & Learning Services Development Manager

Adults, Health & Community Wellbeing : Libraries

Essex County Council

Goldlay Gardens, Chelmsford, Essex CM2 0EW

email: [1][email address]

show quoted sections

Dear Chris Booty Information & Learning Services Development Manager,

Thank you for responding to my request so promptly.

Yours sincerely,

Colin Sawers

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