Professional Standards, The Lloyds Pharmacy Limited
Dear The Lloyds Pharmacy Limited,
I would be most grateful if Lloyds Pharmacy Limited could provide me with a copy of their standard operating policy and procedures relating to the dispensing of prescriptions, and of the protocol for the receiving of prescriptions electronically from GP practices for the following pharmacy:
Lloyds Pharmacy Limited
333 Meadowhead
Sheffield
South Yorkshire
S8 7UP
Yours faithfully,
Susan Clarke
Dear Ms Clarke
Thank you for your email dated 01st July 2017 detailed below.
I can advise that LloydsPharmacy are not able to provide you with this information. However, if you require any further assistance please do not hesitant to contact me or your local LloydsPharmacy.
Thank you for contacting LloydsPharmacy Customer Care.
Kind Regards
Anthony Popejoy
Customer Care Team
Celesio UK
Customer Care: +44 (0) 345 600 3565 option 2
Direct: +44 (0) 24 7643 2726
Fax: +44 (0) 870 928 9766
Website: www.lloydspharmacy.com
Join our community online at: LloydsPharmacy.com
Dear Mr. Popejoy,
Can you tell me why as you have previously provided this information to others?
I look forward to receiving this information within the statutory period.
Yours sincerely,
Susan Clarke
Dear Ms Clarke
Thank you for your further email dated 07th July 2017 detailed below.
Unfortunately as the information that you have requested, is of our internal company protocols, we would not be able to provide this to members of the public.
If you wish to discuss your enquiry in more detail please do not hesitate to give us a call directly on 0345 600 3565 opt 2.
Thank you for taking the time to contact LloydsPharmacy Customer Care
Kind Regards
Anthony Popejoy
Customer Care Team
Celesio UK
Customer Care: +44 (0) 345 600 3565 option 2
Direct: +44 (0) 24 7643 2726
Fax: +44 (0) 870 928 9766
Website: www.lloydspharmacy.com
Join our community online at: LloydsPharmacy.com
Dear Customer Services,
Unfortunately, I have not received the requested information. This is a breach of the Freedom of Information Act.
This information was given to a member of the public on this site in 2011
Consequently, I request an internal review.
Yours sincerely,
Susan Clarke
IRO49/Clarke/6582
26 July 2017
PRIVATE AND CONFIDENTIAL
Ms Susan Clarke
Email sent to: [1][FOI #415505 email]
Dear Ms Clarke
I write further to your email of 11 July 2017, please initially accept my
apologies for the inordinate delay in responding further to you.
Please find attached a copy of our current Dispensary Standard Operating
Procedures and a copy of our Best Practice Guide to the Electronic
Prescription Service.
If we can be of any further assistance, please do not hesitate to contact
me or one of my colleagues in the Pharmacy Superintendent’s Office on 0345
600 3565, option 2.
Yours sincerely
Rajinder Henderson (Mrs) MRPharmS
Professional Standards Pharmacist
Pharmacy Superintendent’s Office
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