Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022.

The request was successful.

Dear Central Bedfordshire Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact details for the relevant procurement lead / department within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact details for the relevant procurement lead / department within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

Catherine-Anne Gallacher, Central Bedfordshire Council

Information request
Our reference: 4486961

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Dear Mr Briggs
 
Thank you for your request for information that was received on 6 April
2021 concerning 
 
Under FOI please provide the following information relating to how the
Council brokers and pays providers for the care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact details for the relevant procurement lead / department within
the Council, as well as an indication if and when / how the Council
intends to contact or is willing to engage with the market in this regard?

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact details for the
relevant procurement lead / department within the Council, as well as an
indication if and when / how the Council intends to contact or is willing
to engage with the market in this regard?
 
We are dealing with your request and we aim to send a response by 5 May
2021.
 

We aim to respond within twenty working days, however please be aware that
during these very challenging times it may be necessary to extend this
time period for requests directed at those teams who have diverted
resources to deal with the public health emergency or where there are
officer absences.

 
In some cases, a fee may be payable. If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Act may restrict the release of some or all of the information you
have requested. We will carry out an assessment and if any exemptions or
exceptions apply to some or all of the information then we might not
provide that information to you. We will inform you if this is the case
and advise you of your rights to request an internal review and to
complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Please note that due to staff absences and workload priorities within
services during this difficult time  because of COVID 19 we may not be
able to respond to your request within the normal 20 working day
timeframe, however we will try to respond where possible.   
Yours sincerely
 
 
Catherine-Anne Gallacher
Records & Risk Officer
Information Governance
[Central Bedfordshire Council request email]
 
NOTE: Please do not edit the subject line when replying to this email.

Catherine-Anne Gallacher, Central Bedfordshire Council

Information request
Our reference: 4486961

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Dear Mr Briggs
 
Freedom of Information Act 2000
 

We want to make you aware that your request is important to us and we are
working hard to respond. The team have been working at significantly
reduced capacity due to sickness absence, and unfortunately this has meant
that in some instances we are not able to meet our standards of timeliness
and the statutory timeframe.  We have urgently addressed this issue and
look forward responding to you as soon as possible. We thank you for your
patience.

 
Yours sincerely
 
 
Theresa Appiah
[Central Bedfordshire Council request email]
 
NOTE: Please do not edit the subject line when replying to this email.

Rebyn Buleti, Central Bedfordshire Council

1 Attachment

Information request
Our reference: 4486961

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Dear Mr Briggs
 
Thank you for your request for information received on 6 April 2021.
 
Please find attached our response to your request.
 
Yours sincerely
 
 
Jo Brooks

Information Governance
[Central Bedfordshire Council request email]
 
NOTE: Please do not edit the subject line when replying to this email.