Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

The request was successful.

Dear Wiltshire Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

FOI, Wiltshire Council

Mr Peter Briggs.

 

Freedom of Information Request Case ID 202100118

 

Thank you for your request for information received on 23 April 2021 in
which you asked for the following information:

 

Regarding care brokerage:

 

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead OR if Council privacy
policy so requires, the name of the department leading the procurement
within the Council, as well as an indication if, and when / how the
Council intends to contact or is willing to engage with the market, plus
if the Council would be interested in receiving information in this
regard?

 

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead OR if Council privacy policy so requires, the name of the
department leading the procurement within the Council, as well as an
indication if and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard?

 

 

Your request is being processed under the provisions of the Freedom of
Information Act 2000 and you will receive a response within 20 working
days of receipt of your request, meaning you will receive a response on or
before 24 May 2021 .

 

 

Regards,

 

Henrietta

Information Governance Team

Legal and Governance

Wiltshire Council

[Wiltshire Council request email]

 

-----Original Message-----
From: Peter Briggs <[FOI #749906 email]>
Sent: 23 April 2021 10:15
To: FOI <[email address]>
Subject: Freedom of Information request - Procurement status and plans for
eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

 

Dear Wiltshire Council,

 

Under FOI please provide the following information relating to how the
Council brokers and pays providers for the adult social care packages it
commissions:

 

Regarding care brokerage:

 

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead OR if Council privacy
policy so requires, the name of the department leading the procurement
within the Council, as well as an indication if, and when / how the
Council intends to contact or is willing to engage with the market, plus
if the Council would be interested in receiving information in this
regard?

 

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead OR if Council privacy policy so requires, the name of the
department leading the procurement within the Council, as well as an
indication if and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard?

 

Many thanks.

 

Yours faithfully,

 

Peter Briggs

 

-------------------------------------------------------------------

 

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Is [2][Wiltshire Council request email] the wrong address for Freedom of Information
requests to Wiltshire Council? If so, please contact us using this form:

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[4]https://eur02.safelinks.protection.outlo...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[5]https://eur02.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

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This email originates from Wiltshire Council and any files transmitted
with it may contain confidential information and may be subject to
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received this email in error please notify the sender and delete the email
from your inbox. Any disclosure, reproduction, dissemination, modification
and distribution of the contents of the email is strictly prohibited.
Email content may be monitored by Wiltshire Council to ensure compliance
with its policies and procedures. No contract is intended by this email,
and any personal opinions expressed in this message are those of the
sender and should not be taken as representing views of Wiltshire Council.
Please note Wiltshire Council utilises anti-virus scanning software but
does not warrant that any e-mail or attachments are free from viruses or
other defects and accepts no liability for any losses resulting from
infected e-mail transmissions. Receipt of this e-mail does not imply
consent to use or provide this e-mail address to any third party for any
purpose. Wiltshire Council will not request the disclosure of personal
financial information by means of e-mail any such request should be
confirmed in writing by contacting Wiltshire Council.

References

Visible links
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2. mailto:[Wiltshire Council request email]
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FOI, Wiltshire Council

Dear Mr Briggs,

 

Freedom of Information Request Case ID 202100118

 

Thank you for your request for information received on 23 April 2021, in
which you asked for the following information:

 

 1. Does the Council have any plans to procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care)
in 2021/2022, and if so when, via which procurement route, and provide
the contact name for the relevant procurement lead or if Council
privacy policy so requires, the name of the department leading the
procurement within the Council, as well as an indication if, and when
/ how the Council intends to contact or is willing to engage with the
market, plus if the Council would be interested in receiving
information in this regard
 2. Does the Council have any plans to procure a Provider Payment/Council
Self-billing cloud software solution (for processing and calculating
visit data submitted by commissioned care providers for the visits
they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, via
which procurement route, and provide the contact name for the relevant
procurement lead OR if Council privacy policy so requires, the name of
the department leading the procurement within the Council, as well as
an indication if and when / how the Council intends to contact or is
willing to engage with the market, plus if the Council would be
interested in receiving information in this regard?

 

Under the Freedom of Information Act 2000 (the Act) the Council is obliged
to:

+ Let you know whether we hold the information you have requested
+ Provide you with the requested information, if held, (subject to any
exemptions to disclosure that may apply)

 

I can confirm that the council holds the information you requested which
is as follows.

 

 1. Does the Council have any plans to procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care)
in 2021/2022, and if so when, via which procurement route, and provide
the contact name for the relevant procurement lead or if Council
privacy policy so requires, the name of the department leading the
procurement within the Council, as well as an indication if, and when
/ how the Council intends to contact or is willing to engage with the
market, plus if the Council would be interested in receiving
information in this regard

No, the council does not currently have procurement plans for an
eBrokerage cloud software solution.

 

 2. Does the Council have any plans to procure a Provider Payment/Council
Self-billing cloud software solution (for processing and calculating
visit data submitted by commissioned care providers for the visits
they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, via
which procurement route, and provide the contact name for the relevant
procurement lead OR if Council privacy policy so requires, the name of
the department leading the procurement within the Council, as well as
an indication if and when / how the Council intends to contact or is
willing to engage with the market, plus if the Council would be
interested in receiving information in this regard?

No, the council does not currently have procurement plans for a Provider
Payment self-billing cloud software solution.

 

Information supplied under the Act may be subject to protection under the
Copyright, Designs and Patents Act 1988. You may use the information we
have provided in response to your request under the terms of the [1]Open
Government Licence.

 

If you are dissatisfied with the response to your request you can ask for
a review of the handling of your request for information. Details of the
complaints procedure are below.

 

Regards,

 

Henrietta

Information Governance Team

Legal and Governance

Wiltshire Council

[2][Wiltshire Council request email]

 

Freedom of Information Complaints and Review Procedure

 

Any person who has requested information from Wiltshire Council which has
been dealt with under the Freedom of Information Act is entitled to make a
complaint and request an internal review of the handling of their request
if they are dissatisfied with the response they have received.

Requests for review of a Freedom of Information requests should be made,
in writing, which includes email, to:

 

Freedom of Information and Records Lead

Information Governance Team

Legal and Governance

Wiltshire Council

[3][Wiltshire Council request email]

 

Please include the Case ID number, the date of your request and details of
why you are asking for a review.  Requests for a review should be brought
to our attention within 40 calendar days of our response to your request.

 

Any request for a review will be acknowledged in writing confirming the
reasons for the review. The review will be allocated to someone who is
independent of the original decision. The person conducting the review
will set a target date for a response with the intention to complete the
review within 20 working days. In more complex cases the review may take
up to 40 working days.

 

The reviewer will conduct a full review of the handling of the request for
information and the decisions taken, including decisions taken about where
the public interest lies in respect of exempt information where
applicable. The review enables a re-evaluation of the case taking into
account any matters raised by the requester.

 

On completion of the review the reviewer will contact the requester with
the result of the review. If the requester is still dissatisfied with the
council's handling of their request they should contact the Information
Commissioners Office (ICO). The ICO can be contacted using the following
details:

 

Information Commissioners Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel; 0303 123 1113 (local rate)

       01625 545 745 (national rate)

Email; [4][email address]

 

From: FOI <[email address]>
Sent: 23 April 2021 16:16
To: Peter Briggs <[FOI #749906 email]>
Subject: Freedom of Information Request Case ID 202100118 - Procurement
status and plans for eBrokerage

 

Mr Peter Briggs.

 

Freedom of Information Request Case ID 202100118

 

Thank you for your request for information received on 23 April 2021 in
which you asked for the following information:

 

Regarding care brokerage:

 

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead OR if Council privacy
policy so requires, the name of the department leading the procurement
within the Council, as well as an indication if, and when / how the
Council intends to contact or is willing to engage with the market, plus
if the Council would be interested in receiving information in this
regard?

 

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead OR if Council privacy policy so requires, the name of the
department leading the procurement within the Council, as well as an
indication if and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard?

 

 

Your request is being processed under the provisions of the Freedom of
Information Act 2000 and you will receive a response within 20 working
days of receipt of your request, meaning you will receive a response on or
before 24 May 2021 .

 

 

Regards,

 

Henrietta

Information Governance Team

Legal and Governance

Wiltshire Council

[5][Wiltshire Council request email]

 

-----Original Message-----
From: Peter Briggs <[6][FOI #749906 email]>
Sent: 23 April 2021 10:15
To: FOI <[7][email address]>
Subject: Freedom of Information request - Procurement status and plans for
eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

 

Dear Wiltshire Council,

 

Under FOI please provide the following information relating to how the
Council brokers and pays providers for the adult social care packages it
commissions:

 

Regarding care brokerage:

 

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead OR if Council privacy
policy so requires, the name of the department leading the procurement
within the Council, as well as an indication if, and when / how the
Council intends to contact or is willing to engage with the market, plus
if the Council would be interested in receiving information in this
regard?

 

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead OR if Council privacy policy so requires, the name of the
department leading the procurement within the Council, as well as an
indication if and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard?

 

Many thanks.

 

Yours faithfully,

 

Peter Briggs

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[8][FOI #749906 email]

 

Is [9][Wiltshire Council request email] the wrong address for Freedom of Information
requests to Wiltshire Council? If so, please contact us using this form:

[10]https://eur02.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[11]https://eur02.safelinks.protection.outlo...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[12]https://eur02.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

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This email originates from Wiltshire Council and any files transmitted
with it may contain confidential information and may be subject to
Copyright or Intellectual Property rights. It is intended solely for the
use of the individual or entity to whom they are addressed. If you have
received this email in error please notify the sender and delete the email
from your inbox. Any disclosure, reproduction, dissemination, modification
and distribution of the contents of the email is strictly prohibited.
Email content may be monitored by Wiltshire Council to ensure compliance
with its policies and procedures. No contract is intended by this email,
and any personal opinions expressed in this message are those of the
sender and should not be taken as representing views of Wiltshire Council.
Please note Wiltshire Council utilises anti-virus scanning software but
does not warrant that any e-mail or attachments are free from viruses or
other defects and accepts no liability for any losses resulting from
infected e-mail transmissions. Receipt of this e-mail does not imply
consent to use or provide this e-mail address to any third party for any
purpose. Wiltshire Council will not request the disclosure of personal
financial information by means of e-mail any such request should be
confirmed in writing by contacting Wiltshire Council.

--------------------------------------------------------------------

This email originates from Wiltshire Council and any files transmitted
with it may contain confidential information and may be subject to
Copyright or Intellectual Property rights. It is intended solely for the
use of the individual or entity to whom they are addressed. If you have
received this email in error please notify the sender and delete the email
from your inbox. Any disclosure, reproduction, dissemination, modification
and distribution of the contents of the email is strictly prohibited.
Email content may be monitored by Wiltshire Council to ensure compliance
with its policies and procedures. No contract is intended by this email,
and any personal opinions expressed in this message are those of the
sender and should not be taken as representing views of Wiltshire Council.
Please note Wiltshire Council utilises anti-virus scanning software but
does not warrant that any e-mail or attachments are free from viruses or
other defects and accepts no liability for any losses resulting from
infected e-mail transmissions. Receipt of this e-mail does not imply
consent to use or provide this e-mail address to any third party for any
purpose. Wiltshire Council will not request the disclosure of personal
financial information by means of e-mail any such request should be
confirmed in writing by contacting Wiltshire Council.

References

Visible links
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