Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

The request was successful.

Dear Telford and Wrekin Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

Telford and Wrekin Council

Dear Mr Briggs, 

Freedom of Information Act (FOIA) 2000 Acknowledgement -TWC-58368

Thank you for your request for information received by us on 22 April 2021
asking for the following:

Under FOI please provide the following information relating to how the
Council brokers and pays providers for the adult social care packages it
commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead / the name of the
department leading the procurement within the Council, as well as an
indication if, and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard?

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead / the name of the department leading the procurement
within the Council, as well as an indication if and when / how the Council
intends to contact or is willing to engage with the market, plus if the
Council would be interested in receiving information in this regard?

The Freedom of Information Act requires us to provide this information to
you within 20 working days of receiving your request. Therefore we will
aim to respond to you by the 21 May 2021.

However, if the information you request is subject to an exemption which
prevents us from releasing it, as defined by the Act, we will issue you
with a Refusal Notice together with your rights of appeal.  

There are circumstances where a fee may be payable by you to cover
administration costs (e.g. printing, copying, postage and packaging). If
this applies to your request we will issue you with a ‘Fees Notice’
requesting payment. The fee must be paid before the information requested
is processed and released. The 20 working day time limit for responding
to your request will be suspended until payment is received.

In the meantime, if you have any queries please do not hesitate to contact
us, quoting the above reference number.

Yours sincerely, 

Phoebe Bryan

Information Governance

 

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Telford and Wrekin Council

1 Attachment

Dear Mr Briggs, 

Freedom of Information Request - REF:TWC-58368

Please find attached your response.

Kind Regards,

Information Governance

Policy and Governance

Telford & Wrekin Council

 

Telford & Wrekin Council, Audit & Information Governance, Darby House,
Lawn Central, Town Centre, Telford, TF3 4JA

 

e-mail: [Telford and Wrekin Council request email]

 

 

 

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