Procurement status and plans for Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring solutions in 2023/24 or 2024/25.

Peter Briggs made this Freedom of Information request to Shropshire Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Shropshire Council,

Under FOI please provide the following information relating to how the Council rosters its staff and / or monitors the service delivery, for the adult social care services it is responsible for:

Q1. Regarding Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring (including via a mobile app which also enables electronic rota delivery to, and feedback captured by, the care workers):

a) Does the Council have any plans to procure an Electronic Homecare/Reablement Rostering/Scheduling cloud software solution for scheduling care services to be undertaken by its in-house adult social care services, informing staff of their rotas and recording the visit attendance by the Council’s in-house staff and/or capturing feedback (e.g. the outcomes achieved, medications dispensed), supporting its social care service users, primarily but not restricted to only domiciliary care/reablement) in:

i) 2023/2024, or;

ii) 2024/25, and if so when;

b) via which procurement route, and;

c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how, the Council intends to contact or is willing to engage with the market, plus;

d) if the Council would be interested in receiving information in this regard and the department / contact name to whom the information should be sent?

Q2. Does the Council have an existing Electronic Homecare/Reablement Rostering/Scheduling on-premise or cloud software solution and if so can the Council please:

a) advise the supplier, and name of the solution, as well as;

b) the current expiry date of the contract under which it is purchased?

Many thanks.

Yours faithfully,

Peter Briggs

Shropshire Council

Dear Peter Briggs,
 
Your request for information regarding the following has been
received: Electronic Homecare/Reablement Rostering/Scheduling and Visit
Monitoring solutions in 2023/24 or 2024/25..
 
Many Thanks,
Information Governance Team
Shropshire Council
Shirehall
Abbey Foregate
SHREWSBURY
SY2 6ND
 
Tel:                  01743 252179 or 252774
Email:             [Shropshire Council request email]

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Helen Doherty, Shropshire Council

1 Attachment

Good Morning

 

Please see the attached in response to your FOI request.

 

Thank You
Kind regards

 

Helen

 

Helen Doherty

PA to Laura Tyler, Assistant Director, Joint Commissioning

Tel: (01743) 250095

 

“Our organisation is working flexibly, so if you’ve received this email
‘out of hours’, whilst it suits me to email now, I do not expect a
response or action outside of your working hours “

 

 

From: [1][email address]
<[2][email address]>
Sent: 20 July 2023 16:35
To: Tanya Miles <[3][email address]>
Cc: Rachel Paddock <[4][email address]>
Subject: RFI# 5270 Electronic Homecare/Reablement Rostering/Scheduling and
Visit Monitoring solutions in 2023/24 or 2024/25.

 

Dear Director,

 

RESPONSE DEADLINE: 17/08/2023

 

Please find details of a request for information below for your action.

 

The response needs to be sent by the Director directly to the customer by
the above deadline.

 

When sending your response to the customer, please CC it to
[5][Shropshire Council request email] and include RFI# 5270 in the
subject of the email.

 

If you need clarification of what the customer requires, please contact
the customer directly using the contact details below.

 

Please refer to the FOI Process below for further clarification:

 

 [6]foi-process-final-updated.pdf

 

If you consider that it may not be appropriate to disclose the requested
information, or have any other queries, please contact the Information
Governance Team as soon as possible.

 

Many thanks

 

Information Governance Team

Shropshire Council

Shirehall

Abbey Foregate

SHREWSBURY

SY2 6ND

 

Tel:                  01743 252179 or 252774

Email:             [7][Shropshire Council request email]

 

──────────────────────────────────────────────────────────────────────────

Peter [8][FOI #1006304 email] Due Date:
Briggs 17/08/2023
Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring
solutions in 2023/24 or 2024/25.

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