Procurement status and plans for Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring solutions in 2023/24 or 2024/25.

Peter Briggs made this Freedom of Information request to North Lincolnshire Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was partially successful.

Dear North Lincolnshire Council,

Under FOI please provide the following information relating to how the Council rosters its staff and / or monitors the service delivery, for the adult social care services it is responsible for:

Q1. Regarding Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring (including via a mobile app which also enables electronic rota delivery to, and feedback captured by, the care workers):

a) Does the Council have any plans to procure an Electronic Homecare/Reablement Rostering/Scheduling cloud software solution for scheduling care services to be undertaken by its in-house adult social care services, informing staff of their rotas and recording the visit attendance by the Council’s in-house staff and/or capturing feedback (e.g. the outcomes achieved, medications dispensed), supporting its social care service users, primarily but not restricted to only domiciliary care/reablement) in:

i) 2023/2024, or;

ii) 2024/25, and if so when;

b) via which procurement route, and;

c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how, the Council intends to contact or is willing to engage with the market, plus;

d) if the Council would be interested in receiving information in this regard and the department / contact name to whom the information should be sent?

Q2. Does the Council have an existing Electronic Homecare/Reablement Rostering/Scheduling on-premise or cloud software solution and if so can the Council please:

a) advise the supplier, and name of the solution, as well as;

b) the current expiry date of the contract under which it is purchased?

Many thanks.

Yours faithfully,

Peter Briggs

Information Governance Team,

Dear Peter Briggs,

Thank you for your request which was received on 25th April. The estimate
response date for your request is the 25th May.

Should you have any queries, amendments or additions relating to this
request, please remember to quote the reference number above in any future

Yours Faithfully

Information Governance Team
North Lincolnshire Council

Information Governance Team,

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    Information Disclosure FOI2023 00637.odt

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Dear Peter Briggs,

I am writing in response to your request for information, that was
received on the 25th April. Please find our Information Disclosure letter

If we can be of any further assistance with regard to this request please
let us know quoting the above reference number.

Yours sincerely,

Information Governance Team
North Lincolnshire Council