FOI/EIR Request - 2303081551
Dear Peter Briggs, 
 
I am writing to confirm receipt of your FOI request.  Arrangements have
been made to assign this to the relevant Service Area for a response.
 Please quote the above case number in all queries to the FOI Team about
this matter.
Kind regards
Tazeem Akhtar 
Access To Information Officer
Information Governance
Law & Governance
Peterborough City Council
Sand Martin House
Bittern Way
Fletton Quays
Peterborough
PE2 8TY
Contact details:
Kevin Taylor, Access to Information Officer - 01733 452576
Tazeem Akhtar, Access to Information Officer - 01733 207138
Sadaf Abdullah, Access to Records Officer - 01733 864668
Tracey Wright, Information Manager - 01733 452533
Ben Stevenson, Head of Information Governance/Data Protection Officer on
01733 452387 (non-working day Wed)
Emma Doran, 
Business Support Officer - 01733 453571
Email: [1]f[2][email address] 
To find out more about Peterborough City Council please go
to [3]www.peterborough.gov.uk. 
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FREEDOM OF INFORMATION REQUEST – FOI 2303081551

  

Dear Peter Briggs, 

  

Your request for information, with reference number FOI 2303081551 has now
been considered and the information requested is given below. 

 

Request and Response

 

Under FOI please provide the following information relating to how the
Council rosters its staff and / or monitors the service delivery, for the
adult social care services it is responsible for:

Q1. Regarding Electronic Homecare/Reablement Rostering/Scheduling and
Visit Monitoring (including via a mobile app which also enables electronic
rota delivery to, and feedback captured by, the care workers):

a) Does the Council have any plans to procure an Electronic
Homecare/Reablement Rostering/Scheduling cloud software solution for
scheduling care services to be undertaken by its in-house adult social
care services, informing staff of their rotas and recording the visit
attendance by the Council’s in-house staff and/or capturing feedback (e.g.
the outcomes achieved, medications dispensed), supporting its social care
service users, primarily but not restricted to only domiciliary
care/reablement) in:

i) 2023/2024, or;

ii) 2024/25, and if so when;

b) via which procurement route, and;

c) provide the contact name for the relevant procurement lead OR if
Council privacy policy so requires, the name of the department leading the
procurement within the Council, as well as an indication if, and when /
how, the Council intends to contact or is willing to engage with the
market, plus;

d) if the Council would be interested in receiving information in this
regard and the department / contact name to whom the information should be
sent?

 

The Reablement service already have an electronic system in place.

Q2. Does the Council have an existing Electronic Homecare/Reablement
Rostering/Scheduling on-premise or cloud software solution and if so can
the Council please:

a) advise the supplier, and name of the solution, as well as;

b) the current expiry date of the contract under which it is purchased?

 

We do not use these systems for homecare or brokerage, however
the Reablement service use Total Mobile the contract is with Access Group
and the contract end date is March 2030.

 

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Re-use of information 

You may re-use any documents supplied for your own use, including for
non-commercial research purposes. The documents may also be used for news
reporting. However, any other type of re-use, for example by publishing
the documents or issuing copies to the public will require the permission
of the copyright owner, where copyright exists.  Such a request would be
considered separately in accordance with the relevant Re-use of Public
Sector Information Regulations 2015 and is not automatic.  Therefore no
permission is implied in the re-use of these documents, until such a
request for re-use has been made and agreed, subject to any appropriate
conditions.  

  

You may re-use any dataset included in this response (excluding logos)
free of charge, in any format or medium, under the terms of the Open
Government Licence v2.0. To view this licence, visit the [1]National
Archives website or email [email address].  Where we have
identified any third-party copyright information, you will need to obtain
permission from the copyright holders concerned.  Users reproducing
Peterborough City Council content without adaptation should include a
source accreditation to Peterborough City Council: Source: Peterborough
City Council licensed under the Open Government Licence v.2.0.  Users
reproducing content which is adapted should include a source accreditation
to Peterborough City Council: Adapted from data from Peterborough City
Council licensed under the Open Government Licence v.2.0. 

  

If you have any queries or concerns then please do not hesitate to
contact me. 

  

If you are dissatisfied with the handling of your request please contact
the Information Manager, Peterborough City Council, Sand Martin House,
Bittern Way, Fletton Quays, Peterborough, PE2 8TY; Telephone: 01733
452533, e-mail: [Peterborough City Council request email] 

  

You can also complain to the Information Commissioner at: 

 

            The Information Commissioner's Office 

            Wycliffe House, Water lane 

            Wilmslow, Cheshire 

            SK9 5AF                                   

 

Tel: 01625 545700          

[2]http://www.ico.org.uk/ 

 

  

Yours faithfully 

 

FOI Team

  

Information Governance

Law & Governance

Peterborough City Council

Sand Martin House

Bittern Way

Fletton Quays

Peterborough

PE2 8TY

Contact details:

Email: [Peterborough City Council request email] 

Telephone: 01733 452533 

To find out more about Peterborough City Council please go
to [3]www.peterborough.gov.uk. 

Please consider the environment before printing this email.

 

Conditions apply to the confidentiality, copyright, legal liability and
use of this email.For full information relating to the transmission and
use of this email please visit www.peterborough.gov.uk/emaildisclaimer

References

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3. http://www.peterborough.gov.uk/