Procurement status and plans for Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring solutions in 2021/22 or 2022/23.

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Dear Stockport Metropolitan Borough Council,

Under FOI please provide the following information relating to how the Council rosters its staff and / or monitors the service delivery, for the adult social care services it is responsible for:

Q1. Regarding Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring (including via a mobile app which also enables electronic rota delivery to, and feedback captured by, the care workers):

a) Does the Council have any plans to procure an Electronic Homecare/Reablement Rostering/Scheduling cloud software solution for scheduling care services to be undertaken by its in-house adult social care services, informing staff of their rotas and recording the visit attendance by the Council’s in-house staff and/or capturing feedback (e.g. the outcomes achieved, medications dispensed), supporting its social care service users, primarily but not restricted to only domiciliary care/reablement) in:

i) 2021/2022, or;

ii) 2022/23, and if so when;

b) via which procurement route, and;

c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how, the Council intends to contact or is willing to engage with the market, plus;

d) if the Council would be interested in receiving information in this regard and the department / contact name to whom the information should be sent?

Q2. Does the Council have an existing Electronic Homecare/Reablement Rostering/Scheduling on-premise or cloud software solution and if so can the Council please:

a) advise the supplier, and name of the solution, as well as;

b) the current expiry date of the contract under which it is purchased?

Many thanks.

Yours faithfully,

Peter Briggs

Stockport Metropolitan Borough Council

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Stockport Metropolitan Borough Council

Freedom of Information Request
Reference: FOI 101006312281

Dear Applicant,

Please consider this as our formal response to your information request which
was logged under the above reference number and treated as a request made under
the Freedom of Information (FOI) Act 2000.

Q1. Regarding Electronic Homecare/Reablement Rostering/Scheduling and Visit
Monitoring (including via a mobile app which also enables electronic rota
delivery to, and feedback captured by, the care workers):

a) Does the Council have any plans to procure an Electronic Homecare/Reablement
Rostering/Scheduling cloud software solution for scheduling care services to be
undertaken by its in-house adult social care services, informing staff of their
rotas and recording the visit attendance by the Council’s in-house staff and/or
capturing feedback (e.g. the outcomes achieved, medications dispensed),
supporting its social care service users, primarily but not restricted to only
domiciliary care/reablement) in:

i) 2021/2022, or;

Yes the council is currently going through the implementation of an electronic
care planning system called Pass. This system is cloud based. We plan to start
using the system from early April 2022.

b) via which procurement route, and;

We used the government G-Cloud Framework. 

c) provide the contact name for the relevant procurement lead OR if Council
privacy policy so requires, the name of the department leading the procurement
within the Council, as well as an indication if, and when / how, the Council
intends to contact or is willing to engage with the market, plus;

The procurement was led by the Adult Social Care Transformation Team.  The
contract was for a period of three years and is due for renewal in February
2024.  The earliest date the Council would be willing to engage with the market
is in September 2023.

d) if the Council would be interested in receiving information in this regard
and the department / contact name to whom the information should be sent?

The Adult Social Care Transformation Team however earliest date the Council
would be willing to engage with the market is in September 2023.

Q2. Does the Council have an existing Electronic Homecare/Reablement
Rostering/Scheduling on-premise or cloud software solution and if so can the
Council please:

a) advise the supplier, and name of the solution, as well as;

The supplier is Advanced Computer Software Group Limited and the name of the
software is Staff Plan.  This system is currently held on premises.

b) the current expiry date of the contract under which it is purchased?

We don't currently have an expiry date for the contract we are just on an annual
renewal schedule for licences and support costs.

 

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Kind regards,
Freedom of Information Officer
Stockport Metropolitan Borough Council

Confidentiality:- This email, its contents and any attachments are
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or legally privileged information, if you are not, or suspect that you are
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