Procurement status and plans for Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring solutions in 2021/22 or 2022/23.
Dear Conwy County Borough Council,
Under FOI please provide the following information relating to how the Council rosters its staff and / or monitors the service delivery, for the adult social care services it is responsible for:
Q1. Regarding Electronic Homecare/Reablement Rostering/Scheduling and Visit Monitoring (including via a mobile app which also enables electronic rota delivery to, and feedback captured by, the care workers):
a) Does the Council have any plans to procure an Electronic Homecare/Reablement Rostering/Scheduling cloud software solution for scheduling care services to be undertaken by its in-house adult social care services, informing staff of their rotas and recording the visit attendance by the Council’s in-house staff and/or capturing feedback (e.g. the outcomes achieved, medications dispensed), supporting its social care service users, primarily but not restricted to only domiciliary care/reablement) in:
i) 2021/2022, or;
ii) 2022/23, and if so when;
b) via which procurement route, and;
c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how, the Council intends to contact or is willing to engage with the market, plus;
d) if the Council would be interested in receiving information in this regard and the department / contact name to whom the information should be sent?
Q2. Does the Council have an existing Electronic Homecare/Reablement Rostering/Scheduling on-premise or cloud software solution and if so can the Council please:
a) advise the supplier, and name of the solution, as well as;
b) the current expiry date of the contract under which it is purchased?
Many thanks.
Yours faithfully,
Peter Briggs
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Dear Peter Briggs
Thank you for your enquiry 3968.
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Yours sincerely,
Vicky Owen
Rhyddid Gwybodaeth/Freedom of Information
Gwasanaethau Gofal Cymdeithasol ac Addysg/Social Care & Education Services
Cyngor Bwrdeistref Sirol Conwy County Borough Council
PO Box 1, Conwy, LL30 9GN
Gwe/Web: [2]www.conwy.gov.uk/freedomofinformation
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Current Situation
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fydd gohebiaeth yn yr un iaith na’r llall yn arwain at unrhyw oedi. We
welcome correspondence in both Welsh and English. We will respond to
correspondence in either language without delay. [5][USEMAP]
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