Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

The request was successful.

Dear Moray Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care, possibly in addition to an online marketplace for self-funding service users) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

Moray Council

*Please be advised that due to the evolving nature of the COVID-19 pandemic requests may not be answered within their respective statutory timescales. The Council is working hard to ensure that resources are focused on delivering and supporting essential services. We appreciate your cooperation during this unprecedented situation.*

Title: Care Payment And Brokerage

Reference: 101002831621

Dear Mr Briggs,

REQUEST FOR INFORMATION UNDER THE FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

Thank you for your information request Care Payment And Brokerage received 2021-06-29. This is being dealt with in terms of the Freedom of Information (Scotland) Act 2002.

In order to co-ordinate your request, I am acting as your central point of contact and can be contacted by email at [Moray Council request email]

We have 20 working days to deal with your request from the date that we received it, but we will provide you with the information you are looking for at an earlier date where possible. Your request and our response will be posted on our disclosure log within the FOI section on our website. No personal information will be included. A copy of our privacy notice can be viewed at http://www.moray.gov.uk/moray_standard/p...

Please note that The Moray Council owns copyright in the material supplied in response to your enquiry unless otherwise stated. The supply of documents and information by the Council does not give the person or organisation who receives them the right to re-use the documents in a way which would infringe copyright under the Copyright, Designs and Patents Act 1988. Such material is not to be used commercially without permission from the copyright holder.

Should this information be reused for commercial purposes the information will be subject to the Re-use of Public Sector Information Regulations 2015. Under these regulations the Council is entitled to charge a fee for the re-use of information.

If you are dissatisfied in any way with the manner in which the Council has dealt with your request for information, you are entitled to ask the Council to review within 40 working days its actions and decisions. If you would like a review of the decision please write to the Records and Heritage Manager, Elgin Library, Cooper Park, Elgin, IV30 1HS. A review panel will convene and has 20 working days to consider and respond to your appeal. All appeal requests must be made in writing.

If you are still dissatisfied with the outcome of this review, then you may appeal within 6 months by writing to the Scottish Information Commissioner via their online appeal service at www.itspublicknowledge.info/Appeal or to Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS.

Further information on the Freedom of Information (Scotland) Act 2002 can be obtained by visiting www.moray.gov.uk or the Scottish Information Commissioner's website, www.itspublicknowledge.info.

Yours sincerely

Emma Robbie
Information Co-ordinator
01343 563110
The Moray Council
[Moray Council request email]

Moray Council

Reference: 101002831621

Dear Peter Briggs

REQUEST FOR INFORMATION UNDER THE FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

Thank you for your information request concerning Care Payment And Brokerage dated 2021-06-29. This is being dealt with under the Freedom of Information (Scotland) Act 2002.

The response to your information request can be found on the Council's website http://www.moray.gov.uk/moray_standard/p... (please note that it can take up to 1 hour for the website to update).

Please note that The Moray Council owns copyright in the material supplied in response to your enquiry unless otherwise stated. The supply of documents and information by the Council does not give the person or organisation who receives them the right to re-use the documents in a way which would infringe copyright under the Copyright, Designs and Patents Act 1988. Such material is not to be used commercially without permission from the copyright holder.

Should this information be reused for commercial purposes the information will be subject to the Re-use of Public Sector Information Regulations 2015. Under these regulations the Council is entitled to charge a fee for the re-use of information.

If you are dissatisfied in any way with the manner in which the Council has dealt with your request for information, you are entitled to ask the Council to review its actions and decisions. If you would like a review of the decision please write to the Records and Heritage Manager, Elgin Library, Cooper Park, Elgin, IV30 1HS. A review panel will convene and has 20 working days to consider and respond to your appeal. All appeal requests must be made in writing.

If you are still dissatisfied with the outcome of this review, then you may appeal within 6 months by writing to the Scottish Information Commissioner via their online appeal service at www.itspublicknowledge.info/Appeal or to Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS.

Further information on the Freedom of Information (Scotland) Act 2002 can be obtained by visiting www.moray.gov.uk or the Scottish Information Commissioner's website, www.itspublicknowledge.info.

Yours sincerely

Sophie Ward
Information Co-ordinator
01343 563110

The Moray Council
[Moray Council request email]