Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

The request was successful.

Dear St Helens Metropolitan Borough Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

Contact Centre, St Helens Metropolitan Borough Council

Dear

Thank you for your recent request for information, which will be treated
as a request under the Freedom of Information Act 2000/Environmental
Information Regulations 2004 (EIR).

Your enquiry has been given a reference number 20210504-00366-1. Please
quote this reference in any future correspondence with us concerning this
matter.

If the information you are requesting falls under EIR (see [1]here for
more details) then a charge may be applicable in line with [2]guidance
from the Information Commissioner's Office. Once your request has been
reviewed you will be informed of an appropriate charge that may be
applied.

In accordance with the Act, a response will be sent to you within 20
working days from the date following the receipt of the request or receipt
of an applicable payment.

Kind regards,
St. Helens Council
01744 676789

------------------------ Original Email -------------- Received On:
27/04/2021 12:33:52 GDT
Subject:Freedom of Information request - Procurement status and plans for
eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022

CAUTION: This email may be from an unknown source. Do not reply, click
links or open attachments unless you recognise the sender and know the
content is safe. Dear St Helens Metropolitan Borough Council, Under FOI
please provide the following information relating to how the Council
brokers and pays providers for the adult social care packages it
commissions: Regarding care brokerage: 1. Does the Council have any plans
to a) procure an eBrokerage cloud software solution (for brokering
commissioned care packages across its care providers, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead OR if Council privacy policy so requires, the name of the
department leading the procurement within the Council, as well as an
indication if, and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard? And regarding visit charge
processing for paying commissioned care providers against the services
they have delivered on behalf of the Council: 2. Does the Council have any
plans to a) procure a Provider Payment/Council Self-billing cloud software
solution (for processing and calculating visit data submitted by
commissioned care providers for the visits they have undertaken on behalf
of the Council, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead OR if Council privacy
policy so requires, the name of the department leading the procurement
within the Council, as well as an indication if and when / how the Council
intends to contact or is willing to engage with the market, plus if the
Council would be interested in receiving information in this regard? Many
thanks. Yours faithfully, Peter Briggs
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delayed. If you find this service useful as an FOI officer, please ask
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show quoted sections

St.Helens Council, St Helens Metropolitan Borough Council

Thank you for your recent request for information, which will be treated
as a request under the Freedom of Information Act 2000.

 

Your enquiry has been given a reference number 20210504-00366-1. Please
quote this reference in any future correspondence with us concerning this
matter.

 

 

In accordance with the Act, a response will be sent to you within 20
working days from the date following the receipt of the request.

 

"This e-mail and any file transmitted with it are confidential, subject to
copyright and intended solely for the use of the individual or entity to
whom they are addressed. It may contain privileged information. Any
unauthorised review, use, disclosure, distribution or publication is
prohibited. If you have received this e-mail in error please contact the
sender by reply e-mail and destroy and delete the message and all copies
from your computer. The information contained in this email may be subject
to public disclosure under the Freedom of Information Act 2000 or other
legal duty. Any views or opinions expressed within this email are those of
the author and may not necessarily reflect those of the Authority. No
contractual arrangement is intended to arise from this communication."

St.Helens Council, St Helens Metropolitan Borough Council

If you disagree with our decision or are otherwise unhappy with how we
have dealt with your request, in the first instance please write to St
Helens Council, Internal Audit, Town Hall, Victoria Square, St Helens,
Merseyside WA10 1HP.
Should you remain dissatisfied with the outcome, you have the right under
Section 50 of the Freedom of Information Act to appeal against the
decision by contacting the Information Commissioner, Wycliffe House, Water
Lane, Wilmslow, SK9 5AF.

"This e-mail and any file transmitted with it are confidential, subject to
copyright and intended solely for the use of the individual or entity to
whom they are addressed. It may contain privileged information. Any
unauthorised review, use, disclosure, distribution or publication is
prohibited. If you have received this e-mail in error please contact the
sender by reply e-mail and destroy and delete the message and all copies
from your computer. The information contained in this email may be subject
to public disclosure under the Freedom of Information Act 2000 or other
legal duty. Any views or opinions expressed within this email are those of
the author and may not necessarily reflect those of the Authority. No
contractual arrangement is intended to arise from this communication."

Dear St.Helens Council,

Reference my FoI enquiry number 20210504-00366-1: You have replied on 21st May but only to ask if I disagree with your decision? However, I cannot see what your decision is?

Can you provide your response to my FoI request please?

Many thanks.

Yours faithfully,

Peter Briggs

Contact Centre, St Helens Metropolitan Borough Council

Dear

Thank you for your recent request for information, which will be treated
as a request under the Freedom of Information Act 2000/Environmental
Information Regulations 2004 (EIR).

Your enquiry has been given a reference number 20210601-00091-1. Please
quote this reference in any future correspondence with us concerning this
matter.

If the information you are requesting falls under EIR (see [1]here for
more details) then a charge may be applicable in line with [2]guidance
from the Information Commissioner's Office. Once your request has been
reviewed you will be informed of an appropriate charge that may be
applied.

In accordance with the Act, a response will be sent to you within 20
working days from the date following the receipt of the request or receipt
of an applicable payment.

Kind regards,
St. Helens Council
01744 676789

------------------------ Original Email -------------- Received On:
25/05/2021 12:26:37 GDT
Subject:Re: St.Helens Council Freedom Of Information Request ref:
20210504-00366-1

CAUTION: This email may be from an unknown source. Do not reply, click
links or open attachments unless you recognise the sender and know the
content is safe. Dear St.Helens Council, Reference my FoI enquiry number
20210504-00366-1: You have replied on 21st May but only to ask if I
disagree with your decision? However, I cannot see what your decision is?
Can you provide your response to my FoI request please? Many thanks. Yours
faithfully, Peter Briggs -----Original Message----- If you disagree with
our decision or are otherwise unhappy with how we have dealt with your
request, in the first instance please write to St Helens Council, Internal
Audit, Town Hall, Victoria Square, St Helens, Merseyside WA10 1HP. Should
you remain dissatisfied with the outcome, you have the right under Section
50 of the Freedom of Information Act to appeal against the decision by
contacting the Information Commissioner, Wycliffe House, Water Lane,
Wilmslow, SK9 5AF. "This e-mail and any file transmitted with it are
confidential, subject to copyright and intended solely for the use of the
individual or entity to whom they are addressed. It may contain privileged
information. Any unauthorised review, use, disclosure, distribution or
publication is prohibited. If you have received this e-mail in error
please contact the sender by reply e-mail and destroy and delete the
message and all copies from your computer. The information contained in
this email may be subject to public disclosure under the Freedom of
Information Act 2000 or other legal duty. Any views or opinions expressed
within this email are those of the author and may not necessarily reflect
those of the Authority. No contractual arrangement is intended to arise
from this communication."
------------------------------------------------------------------- Please
use this email address for all replies to this request:
[FOI #750815 email] Disclaimer: This message and
any reply that you make will be published on the internet. Our privacy and
copyright policies: https://www.whatdotheyknow.com/help/offi... For more
detailed guidance on safely disclosing information, read the latest advice
from the ICO:
https://www.whatdotheyknow.com/help/ico-... Please
note that in some cases publication of requests and responses will be
delayed. If you find this service useful as an FOI officer, please ask
your web manager to link to us from your organisation's FOI page.

show quoted sections

St.Helens Council, St Helens Metropolitan Borough Council

Please respond to e-mail

 

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead OR if Council privacy
policy so requires, the name of the department leading the procurement
within the Council, as well as an indication if, and when / how the
Council intends to contact or is willing to engage with the market, plus
if the Council would be interested in receiving information in this
regard?

No the Council does not have any plans to procure an eBrokerage cloud
software solution

 

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead OR if Council privacy policy so requires, the name of the
department leading the procurement within the Council, as well as an
indication if and when / how the Council intends to contact or is willing
to engage with the market, plus if the Council would be interested in
receiving information in this regard?

No the Council does not have any plans to procure a Provider
Payment/Council self-billing cloud software solution

If you disagree with our decision or are otherwise unhappy with how we
have dealt with your request, in the first instance please write to St
Helens Council, Internal Audit, Town Hall, Victoria Square, St Helens,
Merseyside WA10 1HP.
Should you remain dissatisfied with the outcome, you have the right under
Section 50 of the Freedom of Information Act to appeal against the
decision by contacting the Information Commissioner, Wycliffe House, Water
Lane, Wilmslow, SK9 5AF.

"This e-mail and any file transmitted with it are confidential, subject to
copyright and intended solely for the use of the individual or entity to
whom they are addressed. It may contain privileged information. Any
unauthorised review, use, disclosure, distribution or publication is
prohibited. If you have received this e-mail in error please contact the
sender by reply e-mail and destroy and delete the message and all copies
from your computer. The information contained in this email may be subject
to public disclosure under the Freedom of Information Act 2000 or other
legal duty. Any views or opinions expressed within this email are those of
the author and may not necessarily reflect those of the Authority. No
contractual arrangement is intended to arise from this communication."