Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022.

The request was successful.

Dear Cambridgeshire County Council,

Under FOI please provide the following information relating to how the Council brokers and pays providers for the care packages it commissions:

Regarding care brokerage:

1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market in this regard?

And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:

2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead / the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market in this regard?

Many thanks.

Yours faithfully,

Peter Briggs

FOI, Cambridgeshire County Council

Dear Peter
 
Re: Freedom of Information Request ref 1567337
 
Thank you for your request. We have noted that your request relates to one
of the following services:
 
Finance - Procurement
 
At the present time, these services are under great pressure due to the
impact of the corona-virus and are working hard to provide care and
support for our communities.  We have logged your request and will assess
whether we are able to respond at this time or advise when it is likely
that you will receive the information. We may be able to respond in part
to your request and provide further information at a later date. We cannot
give a timeframe for the completion of this request.
 
We hope that you will understand the pressure on council resources at
present but if you have any concerns then please contact us.
 
Kind Regards,
 
 
Information Governance Team
Tel: 01223 699137
Box No. OCT1224, Cambridgeshire County Council, Shire Hall, Cambridge, CB3
0AP
 
 
 
 
 

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FOI, Cambridgeshire County Council

Dear Peter Briggs

 

Re: Freedom of Information Request ref: FOI_1567337

 

We have considered your request under the terms of the Freedom of
Information Act. Please find our response below.

 

Request

 

Under FOI please provide the following information relating to how the
Council brokers and pays providers for the care packages it commissions:

 

Regarding care brokerage:

 

1. Does the Council have any plans to a) procure an eBrokerage cloud
software solution (for brokering commissioned care packages across its
care providers, primarily but not restricted to only domiciliary care) in
2021/2022, and if so when, b) via which procurement route, and c) provide
the contact name for the relevant procurement lead / the name of the
department leading the procurement within the Council, as well as an
indication if, and when / how the Council intends to contact or is willing
to engage with the market in this regard?

 

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to a) procure a Provider
Payment/Council Self-billing cloud software solution (for processing and
calculating visit data submitted by commissioned care providers for the
visits they have undertaken on behalf of the Council, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when, b) via
which procurement route, and c) provide the contact name for the relevant
procurement lead / the name of the department leading the procurement
within the Council, as well as an indication if and when / how the Council
intends to contact or is willing to engage with the market in this regard?

 

Response

 

1. Does the Council have any plans to
a) procure an eBrokerage cloud software solution (for brokering
commissioned care packages across its care providers, primarily but not
restricted to only domiciliary care) in 2021/2022, and if so when
Yes for Cambridgeshire County Council the new contract to start February
2022
b) via which procurement route, and

Invitation to Tender
c) provide the contact name for the relevant procurement lead / the name
of the department leading the procurement within the Council, as well as
an indication if, and when / how the Council intends to contact or is
willing to engage with the market in this regard?

              Ruth Miller, Commissioning Manager
[1][email address] The Council is currently contacting
providers to understand what options are available, a PIN, and an open
tender. Happy for any providers to contact us.

And regarding visit charge processing for paying commissioned care
providers against the services they have delivered on behalf of the
Council:

 

2. Does the Council have any plans to
a) procure a Provider Payment/Council Self-billing cloud software solution
(for processing and calculating visit data submitted by commissioned care
providers for the visits they have undertaken on behalf of the Council,
primarily but not restricted to only domiciliary care) in 2021/2022, and
if so when
Yes
b) via which procurement route, and
To be determined.
Please see our link to Providing goods and services to Cambridgeshire
County Council here -
[2]https://www.cambridgeshire.gov.uk/busine...
c) provide the contact name for the relevant procurement lead / the name
of the department leading the procurement within the Council, as well as
an indication if and when / how the Council intends to contact or is
willing to engage with the market in this regard?
Chris Stromberg [3][email address]  - Head of IT
and Digital, Customer and Digital Services Directorate

 

I hope this information is helpful but if you are unhappy with the service
you have received in relation to your request and wish to make a complaint
or request a review, you should write to Information Management, at either
[4][Cambridgeshire County Council request email] or by post at Box No. OCT1224, Shire Hall,
Cambridge CB3 0AP within 40 days of the date of this e-mail.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, or via their website: [5]https://ico.org.uk/.

 

Generally, the ICO will not undertake a review or make a decision on a
request until the internal review process has been completed.

Kind Regards

 

Information Governance Team

Tel: 01223 699137

Box No. OCT1224, Cambridgeshire County Council, Shire Hall, Cambridge, CB3
0AP

 

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