Procurement status and plans for eBrokerage, and/or Visit Charge Processing solutions in 2021 through 2022
Dear Conwy County Borough Council,
Under FOI please provide the following information relating to how the Council brokers and pays providers for the adult social care packages it commissions:
Regarding care brokerage:
1. Does the Council have any plans to a) procure an eBrokerage cloud software solution (for brokering commissioned care packages across its care providers, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if, and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?
And regarding visit charge processing for paying commissioned care providers against the services they have delivered on behalf of the Council:
2. Does the Council have any plans to a) procure a Provider Payment/Council Self-billing cloud software solution (for processing and calculating visit data submitted by commissioned care providers for the visits they have undertaken on behalf of the Council, primarily but not restricted to only domiciliary care) in 2021/2022, and if so when, b) via which procurement route, and c) provide the contact name for the relevant procurement lead OR if Council privacy policy so requires, the name of the department leading the procurement within the Council, as well as an indication if and when / how the Council intends to contact or is willing to engage with the market, plus if the Council would be interested in receiving information in this regard?
Many thanks.
Yours faithfully,
Peter Briggs
Diolch am eich neges e-bost. Os ydych yn gofyn am fynediad at wybodaeth
dan delerau Deddf Rhyddid Gwybodaeth 2000 cewch ymateb o fewn ugain
niwrnod gwaith.
Thank you for your email. If you are requesting access to information
under the terms of the Freedom of Information Act 2000 you will receive a
response within twenty working days.
[1]Sefyllfa Bresennol Gwasanaethau'r Cyngor | [2]Council Services
Current Situation
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welcome correspondence in both Welsh and English. We will respond to
correspondence in either language without delay. [3][USEMAP]
Dear Requester,
Thank you for your enquiry.
In light of the unprecedented challenges posed by the coronavirus pandemic please be aware that we will continue to make every effort to comply with any relevant timescales that might apply to your enquiry, however the safety and security of the public remains the primary concern and it is with this in mind please be aware that some slippage might occur with regards to the timely provision of any response.
This will be kept to a minimum wherever possible and the Council will review its position in line with directions from Government and Public Health organisations as and when required.
Please ensure all email correspondence is sent to the [Conwy Council request email] email address.
Thanking you in advance for your understanding and patience.
Uned Llywodraethu Gwybodaeth/ Information Governance Unit Cyngor Bwrdeistref Sirol CONWY County Borough Council E-Bost / E-Mail: [Conwy Council request email]
Dear Sir,
Please find below (in blue) information in response to your Freedom of
Information request.
If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of this response, and
should be sent to the e-mail address below.
Please ensure all correspondence is sent to this email address:
[1][Conwy Council request email].
If you are not content with the outcome of the internal review, or if you
are unhappy with this response you may appeal to the:
Information Commissioner’s Office – Wales
2nd Floor, Churchill House
Churchill Way
Cardiff
CF10 2HH
Yours sincerely,
Vicky Owen
Rhyddid Gwybodaeth/Freedom of Information
Gwasanaethau Gofal Cymdeithasol ac Addysg/Social Care & Education Services
Cyngor Bwrdeistref Sirol Conwy County Borough Council
PO Box 1, Conwy, LL30 9GN
Gwe/Web: [2]www.conwy.gov.uk/freedomofinformation
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