Process Procedure and guidance documents linked to AWP policy for:Learning from deaths policy p173

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Dear Avon and Wiltshire Mental Health Partnership NHS Trust,

As you suggest in your response to RFI-1974 to my FOI of 4/5/2020, this is a new FOI asking for specific links that are published on your website so that I can understand your published policies.

1. Suicide prevention pages: http://ourspace/StaffServices/PtoT/Suici...
2. Adverse Incident Management Procedure (appendix C1) http://ourspace/StaffServices/PtoT/RiskC...
3. Guidance on Working with Families after an Unexpected Death (appendix C3) - http://ourspace/StaffServices/PtoT/RiskC...
4. Being Open framework – please provide a working link-
5. Saying sorry – please provide a working link to “saying sorry”-
6. http://ourspace/StaffServices/PtoT/RiskC...
7. http://ourspace/Trust/Policies/Documents... (being open policy)
8. http://ourspace/Trust/Policies/Documents... (claims policy)
9. Supporting Staff After and Unexpected Death, Serious Incident Complaint or Claim (appendix C2)
10. http://ourspace/StaffServices/PtoT/RiskC...
11. Duty of Candour Procedure -
12. http://ourspace/StaffServices/PtoT/RiskC...
13. Procedure for Investigating Complaints and Concerns -
14. http://ourspace/ClientServices/PALS/Docu...
15. Serious Incident policy, Guidance for Incident Management Policy (P057) – please include this PLUS all http://ourspace/StaffServices/PtoT/RiskC...
policy for Reporting, Management and Investigation of Adverse Incidents (including serious incidents), appendix C3 -
for Reporting, Management and Investigation of Adverse Incidents (including serious incidents), appendix C2

Yours faithfully,

Miss B White

Dear Avon and Wiltshire Mental Health Partnership NHS Trust,

I look forward to your response to this FOI which is now overdue. If you are unable to respond by the end of the week please do an internal review.

Yours faithfully,

Miss B White

FREEDOMOFINFORMATION (AVON AND WILTSHIRE MENTAL HEALTH PARTNERSHIP NHS TRUST), Avon and Wiltshire Mental Health Partnership NHS Trust

Dear Miss B White

Further to your emails of 2 September, I have reviewed the requests and believe all relate to RFI 1974.

We responded twice to this request (on 16 June and 8 July), including undertaking an internal review of our response (date). We have provided you with 8 different letters and approximately 110 documents.

I believe you have asked the Information Commissioner Office (ICO) to review how we have dealt with your information request. The ICO will respond directly to you in due course.

As you are aware, we have a maximum time limit for each information request and we have reached the maximum time for this request. I am sorry that you do not feel we have replied adequately to your information request. We will of course accept and respond to the findings following the ICO review, which hopefully will be received shortly.

Yours sincerely

Freedom of Information Team
Avon and Wiltshire Mental Health Partnership NHS Trust
Trust Headquarters: Bath NHS House, Newbridge Hill, Bath, BA1 3QE

You matter, we care
Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) is a significant provider of mental health services for people living in Bath and North East Somerset, Bristol, North Somerset, Swindon, South Gloucestershire and Wiltshire, as well as specialist services to people from across the South West

www.awp.nhs.uk/confidence

show quoted sections

WARD, Jennifer (AVON AND WILTSHIRE MENTAL HEALTH PARTNERSHIP NHS TRUST), Avon and Wiltshire Mental Health Partnership NHS Trust

Dear Miss B White

Further to your emails of 2 September, I have reviewed the requests and believe all relate to RFI 1974.

We responded twice to this request (on 16 June and 8 July), including undertaking an internal review of our response on 8 July. We have provided you with 8 different letters and approximately 110 documents.

I believe you have asked the Information Commissioner Office (ICO) to review how we have dealt with your information request. The ICO will respond directly to you in due course.

As you are aware, we have a maximum time limit for each information request and we have reached the maximum time for this request. I am sorry that you do not feel we have replied adequately to your information request. We will of course accept and respond to the findings following the ICO review, which hopefully will be received shortly.

Yours sincerely

Freedom of Information Team
Avon and Wiltshire Mental Health Partnership NHS Trust Trust Headquarters: Bath NHS House, Newbridge Hill, Bath, BA1 3QE

You matter, we care
Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) is a significant provider of mental health services for people living in Bath and North East Somerset, Bristol, North Somerset, Swindon, South Gloucestershire and Wiltshire, as well as specialist services to people from across the South West

www.awp.nhs.uk/confidence

show quoted sections

Dear WARD, Jennifer (AVON AND WILTSHIRE MENTAL HEALTH PARTNERSHIP NHS TRUST),

The response to this FOI is given at this link: https://www.whatdotheyknow.com/request/l...

Learning from deaths policy p173 - answer at above link- letter 1974 4

Yours sincerely,

Miss B White