Procedures for pay and display / council officers

Mr Everett made this Freedom of Information request to Chelmsford City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Chelmsford Borough Council,

I wish to request the following information:

A. What is the procedure for officers of the council to check the serviceability of pay and display equipment in car parks

B. How is this recorded and verified.

C. When calls are made to the helpline regarding unserviceability of pay and display equipment are they individually logged - if so how?

D. When a challenge is received under TMA 2004 what steps are taken to check the veracity of statements made in response to that challenge.

E. What policy procedure or guidance documentation records the rules for A - E above - please supply this.

F. What processes/procedures apply if the guidance is ignored.

In order to assist you with this request, I am outlining my query as specifically as possible. As you will understand, this may not be a definitive list of relevant information.

You may be aware that the act provides a duty on public authorities to assist requesters.

Mr Everett

FOI Mailbox, Chelmsford City Council

CBC REFERENCE NO. 964

Dear Sir/Madam

I acknowledge receipt of your Freedom of Ifnormation request of the 8th.
August, 2010.

I have passed your request to our Parking Services Manager for a reply.
It is the Council's intention to respond to you fully on or before 5th.
September, 2010. If we are not able to do so, I will write to you
explaining why.

Yours faithfully
Mrs. L. Oliver
Legal Services FOI Officer
Corporate Services
Chelmsford Borough Council
T: (01245) 606435
www.chelmsford.gov.uk
Accredited with the IiP Gold Standard

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FOI Mailbox, Chelmsford City Council

1 Attachment

CBC REFERENCE NO. 964

Dear Sir,

With reference to your Freedom of Information request of the 8th.August,
2010.

Please see attached with information you have requested.

Yours faithfully,
Mrs. L. Oliver
Legal Services FOI Officer
Corporate Services
Chelmsford Borough Council
T: (01245) 606435
www.chelmsford.gov.uk
Accredited with the IiP Gold Standard

show quoted sections

OLIVER, Lillie, Chelmsford City Council

1 Attachment

  • Attachment

    Supporting document for Mr Everett Ref 964.htm.html

    143K Download

CBC REFERENCE 964

Dear Sir,

Please see attached further information to complete the Freedom of
information request.

Yours faithfully
Mrs. L. Oliver
Legal Services FOI Officer
Corporate Services
Chelmsford Borough Council
T: (01245) 606435
www.chelmsford.gov.uk
Accredited with the IiP Gold Standard

Accredited with the IiP Gold Standard

show quoted sections