Problem gambling

Heriot-Watt University did not have the information requested.

Dear Heriot-Watt University,

Could you please outline the measures you have in place to support students who seek help with problem gambling?

Please specify the number of times the university has been contacted by students who seek support or advice for gambling in 2017-18 , 2016-17 , 2015-16, 2014-15,2013-14 (with an annual breakdown and gender breakdown of the pupil)

Yours faithfully,

Gurpreet Narwan

Freedom Of Information,, Heriot-Watt University

2 Attachments

Dear applicant


Thank you for your information request dated the 6th August 2018 regarding
students with problem gambling.  Your request has been handled under our
own country’s legislation: the Freedom of Information (Scotland) Act 2002.


We should like to apologise for the late reply but we are experiencing
very high levels of requests and so we hope this has not inconvenienced
you.  I am afraid we do not  make a distinction within the addiction
issues category for summarising the presenting issues within the
counselling service statistics we report (please see attached for
information) and so this information is exempt from release under the
Section 17 of the Act.  Also our University does not differentiate by
gender presently but we are considering recording this at a high level in


We have though been advised that anecdotally there may be fewer than 5
students per year who present with gambling as their main reason for
seeking support.  Support is provided as outlined on our student wellbeing
website.  Our counsellors would also refer patients to Gamblers Anonymous.


Once again, apologies for the delay and we hope this has not
inconvenienced you.


Your right to seek review of our decision


If you are not satisfied with our response or our reasoning set-out above,
you have forty working days from today in which to request a review of our
decision. Any request should be put in writing and should be sent to Ann
Jones, Head of Heritage and Information Governance, at the address
detailed at the bottom of this email. The request should:


(a) detail your request for a review of our decision to be undertaken;


(b) describe the nature of your original request; and


(c) explain the reasons why you are dissatisfied with our response.


If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request


Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page at:




or by contacting the Scottish Information Commissioner's Office at the
following address:


Scottish Information Commissioner,

Kinburn Castle,

Doubledykes Road,

St Andrews,

Fife KY16 9DS

Telephone: 01334 464610

Fax: 01334 464611

E-mail: [2][email address]



Contact us


Finally, should you wish to discuss the contents of this email, please do
not hesitate in contacting us via [4][Heriot-Watt University request email]





Information Governance

Governance and Legal Services

Heriot-Watt University

Edinburgh Campus


Edinburgh EH14 4AS


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