Problem gambling

Gurpreet made this Freedom of Information request to University of the Arts London as part of a batch sent to 155 authorities

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University of the Arts London did not have the information requested.

Dear University of the Arts London,
Hello,

Could you please outline the measures you have in place to support students who seek help with problem gambling?

Please specify the number of times the university has been contacted by students who seek support or advice for gambling in 2017-18 , 2016-17 , 2015-16, 2014-15,2013-14 (with an annual breakdown and gender breakdown of the pupil)

Yours faithfully,

Gurpreet Narwan

Freedom of Information Requests, University of the Arts London

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Dear Mr Gurpreet Narwan

Thank you for your Emails.

Please note Freedom of Information requests for UAL and its Collages are managed centrally at [University of the Arts London request email] .

Please note we will be managing your emails as a one single request.

Kind regards

Simon Levinson
FOI and DPA Admin
University of the Arts London
8th Floor
272 High Holborn
London
WC1V 7EY

E: [email address]

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Freedom of Information Requests, University of the Arts London

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Dear Gurpreet Narwan,

Please find attached our response to your Freedom of Information request.

Freedom of Information complaints procedure

UAL is committed to making information available under the Freedom of Information Act 2000 (FOIA) and to ensuring that the service it provides for those wishing to gain access to information is simple, efficient and effective.

If you feel the service you have received does not meet these aims or your expectations please write, giving details of your complaint, to:

Kastur Kerai,
Data Protection Officer,
University of the Arts London
8th Floor
272 High Holborn
London
WC1V 7EY
[email address]

Your complaint will be fully investigated and treated confidentially. If your complaint is about a response to a request for information, it will be dealt with by an officer who was not involved in the original decision. A full investigation and any decision will be made and conveyed to you within 20 working days. If we are unable to deal with your complaint within this time, we will inform you and let you know the reason for the delay.

If your complaint is upheld you will be notified of what action will be taken. If it is a request for information, the information will be provided to you. If the complaint is not upheld you will be given a reason for the decision.
If we do not deal with your complaint to your satisfaction, you are entitled to refer your complaint to:

The Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow
Cheshire,
SK9 5AF
Tel: 0303 123 1113 (local rate)
Tel: 01625 545 745 if you prefer to use a national rate number
www.informationcommissioner.gov.uk

Kind regards,

Simon Levinson
FOI and DPA Admin

University of the Arts London
8th Floor
272 High Holborn
London
WC1V 7EY

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