Problem gambling

Gurpreet made this Freedom of Information request to University of Leicester as part of a batch sent to 155 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

University of Leicester did not have the information requested.

Dear University of Leicester,
Hello,

Could you please outline the measures you have in place to support students who seek help with problem gambling?

Please specify the number of times the university has been contacted by students who seek support or advice for gambling in 2017-18 , 2016-17 , 2015-16, 2014-15,2013-14 (with an annual breakdown and gender breakdown of the pupil)

Yours faithfully,

Gurpreet Narwan

Dear Gurpreet

I write to acknowledge receipt of your request, dated 6th August 2018, made under the provisions of the Freedom of Information Act 2000.

Please note the effective date of the request, i.e. date of receipt of your request by the University of Leicester for processing, is 6th August 2018 and that the latest date by which the University must respond under the terms of the Freedom of Information Act 2000 is 4th September 2018.

I will arrange for the information to which you are entitled under the Freedom of Information Act 2000 to be supplied to you as soon as reasonably possible, and in any event within the period set out by the Act.

Please do not hesitate to contact me if you have any queries regarding your request.

Regards,

Christine Taylor
Information Assurance Officer

Information Assurance Services,
University of Leicester, University Road, Leicester, LE1 7RH, UK

t: +44 (0)116 252 5308
e: [email address]  
w: www.le.ac.uk

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3rd September 2018

Dear Gurpreet,

I write on behalf of the University of Leicester in response to your request, dated 6th August 2018 made under the provisions of the Freedom of Information Act 2000.
Our response is that our through our Student Support Services we offer students who present with gambling issues, advice on budgeting, some financial assistance where there is hardship, signposting to appropriate agencies and counselling.

In respect of your second question we do not hold any student support records with this level of granularity and to obtain the specific data requested would require us to manually search through 12,000 electronic records and 8,000 paper files to establish how many students who sought support had gambling issues. We estimate that this exercise would exceed the 'reasonable effort' limit of 18 hours set for the HE sector. We are therefore declining to respond to this part of your request under s12 of the Freedom of Information Act 2000.

If you have any concerns or wish to complain or appeal about any aspect of this response then in the first instance please contact the University's Data Protection Officer (Mr Parmjit Gill: 0116 229 7946, [email address])

Please be aware that it is also your legal right under Section 50 of the Freedom of Information Act, to apply to the Information Commissioner for a decision whether a request for information made to the University has been dealt with in accordance with the provisions of the Act. It should be noted that there is a requirement that there will be no undue delay in making the application and there is an expectation that the complainant will have exhausted the University's internal complaints procedure.

Complaints to the Information Commissioner should be addressed to:

FoI Compliance Team (Complaints)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

I hope you find this response helpful. Please don't hesitate to contact me if you have any queries regarding the above.

Regards,

Christine Taylor
Information Assurance Officer

Information Assurance Services,
University of Leicester, University Road, Leicester, LE1 7RH, UK

t: +44 (0)116 252 5308
e: [email address]  
w: www.le.ac.uk

show quoted sections