Privilege Oyster - Staff Travel Card

Jordan Miles made this Freedom of Information request to Transport for London

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The request was successful.

Dear Transport for London,

Please can you provide me with information on T+R hot issues bulletin no' 1-16.

This information is used to update privilege oysters using staff travel cards on the ticketing machines due to ticket office closures

Yours faithfully,

Jordan Milees

FOI, Transport for London

Dear Mr Milees

 

Our ref:  FOI-0154-1617

 

Thank you for your email received on 18 April 2016 asking for information
about privelage Oyster.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be provided to you by 17 May 2016. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

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References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

2 Attachments

Dear Mr Milees

 

Our ref: FOI-0154-1617

 

Thank you for your email received on 18 April 2016 asking for information
about privelage Oyster.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

Please find attached a copy of T+R hot issues bulletin no' 1-16 as
requested.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/

Dear FOI,

Thank you for this. Please can you provide me with
T&R Book 2, Section 5.5

Yours sincerely,

Jordan Miles

FOI, Transport for London

Dear Mr Miles

 

Our ref:  FOI-0374-1617

 

Thank you for your email received on 17 May 2016 asking for T&R Book 2,
Section 5.5.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be provided to you by 15 June 2016. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

1 Attachment

Dear Mr Miles

 

Our ref: FOI-0374-1617

 

Thank you for your email received on 17 May 2016 asking for T&R Book 2,
Section 5.5.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

The section requested is as follows;

 

5.5 Privilege discount entitlement renewals

 

If a customer has their PTAC or NR Staff Travel card replaced,

they will need to have their Privilege discount entitlement

updated on the TOM or via the staff sign-on facility on the

AFM/MFM. There is no need to complete a further application

form.

 

Holders of existing Privilege discount entitlements are likely to

have had the previous single ‘Privilege’ discount added to their

Oyster card. When updating their discount, the appropriate

Privilege discount entitlement must be used.

 

As long as the Oyster card already has a Privilege discount set on it,

you must:

 

• check the PTAC or NR Staff Travel Card and the expiry date printed

on the front of the card

• update the photocard number on the Oyster card to match the

new PTAC or NR Staff Travel card number

• check which Privilege discount the holder is entitled to

• update the Privilege discount expiry date to match the expiry date

of the new PTAC or NR Staff Travel Card

 

If the discount is updated on a TOM, you must print a copy of the full

card details, so the customer can see that the discount has been set

correctly.

 

If this is not the information you are looking for please do not hesitate
to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/