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Private ambulance companies staff qualifications

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Dear North West Ambulance Service NHS Trust,

I am writing to request information under the Freedom of Information Act 2000.
Could you answer the following requests:-

1) What Private Ambulance services do you have carrying out any form of work for you?
2) What grades of staff do you employ via the private ambulance services?
3) What assurances do you carry out to ensure staff working for NWAS via these private ambulance service have appropriate qualifications?
4) What assessments do NWAS carry out to ensure these staff are up to standards to work for NWAS?
5) What Driving assessments do NWAS carry out to ensure they are up to standards?
6) What checks do NWAS carry out to ensure every member of staff working for stated private ambulance services have an in date DBS while working for NWAS?
7) What assurances do NWAS carry out to ensure that these staff working for NWAS via private ambulance services are screened for HIV , hepatitis etc. prior to patient contact?
8) What assurances do you put in place that staff are adequately rested when working for NWAS via these private ambulance services.

9) In relation to EMS/ Medipro Ambulance service who charge to allow members of the public 3rd man on vehicles while working for NWAS, what assurances do you give that the personnel they are allowing to 3rd man are of fit character and have an in date DBS and relevant screening for diseases?

I would be interested in any information held by your organisation regarding my request. If you need further clarification please contact me by email.

I would like the information to be emailed to me in electronic form.

If my request is denied in whole or in part I ask that you justify all deletions by reference to specific exemptions of the act. I will also expect you to release all non-exempt material. I reserve the right to appeal your decision to withhold any information or to charge excessive fees.

I would be grateful if you could confirm in electronic form that you have received this request. I look forward to your response within 20 working days as outlined by the statute.
regards

Thank you for your help

FOI Enquiries, North West Ambulance Service NHS Trust

2 Attachments

Thank you for your request for information which is currently being
reviewed under the terms of the Freedom of Information Act 2000.

 

We will contact you again with a response within the 20 working days
commitment outlined in the Freedom of Information Act.

 

In some circumstances a fee may be payable and if this is the case, we
will let you know. A fees notice will be issued which will need to be paid
before we proceed with your request.

 

If you have any queries, please contact the FOI Co-ordinator on 0161 279
4825.

 

Thank you.

FOI Enquiries, North West Ambulance Service NHS Trust

North West Ambulance Service

Email: mailto:[email address]

FOI 853

Dear Mr Gully,

Thank you for your request for information.

Your request was received on the 11 October 2017 and is currently being reviewed under the terms of the Freedom of Information Act 2000.

We will contact you again with a response to your request within the 20 working days commitment outlined in the Freedom of Information Act. However if there are any queries with your request which I need to clarify with you, I will contact you at the earliest opportunity.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries about this letter, please contact me. Please remember to quote the reference above in any future communications.

Yours sincerely

Elle Atherton
Communications Administrator

North West Ambulance Service NHS Trust
Headquarters, Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD

01204 498306

Internal ext : 4210
[email address]
www.nwas.nhs.uk

Sarah Morley, North West Ambulance Service NHS Trust

2 Attachments

FOI 853

 

Dear Sir

 

Further to your request for information, please find below answers to your
questions:

 

1)           What Private Ambulance services do you have carrying out any
form of work for you?

 

Medipro

St Johns Ambulance

Trust Medical

Jigsaw

ERS Medical

North West Private Ambulance Liaison Service

Private Ambulance Services

Emergency Response Systems

 

2)           What grades of staff do you employ via the private ambulance
services?

 

Patient Transport Service:  There is currently no single standard in
operation across the UK for the range of skills and training for PTS.  As
such suppliers will need to ensure that standards of training are
equivalent within the following areas:  First Person on Scene (FPOS) Basic
or an equivalent accredited Level qualification for PTS Driver, FPOS
Intermediate or equivalent accredited level 2 qualification for Ambulance
Care Assistants. 

 

In order that the vehicle is staffed appropriately and can handle all
types of non-emergency patient transport journeys.  In addition, staff
must have a recognised professional driving qualification such as IHCD D1
Ambulance Driver Training or Minibus Driver Awareness Scheme (MiDAS) or a
professional driver training qualification.

 

Paramedic Emergency Service: There is currently no single standard in
operation across the UK for the range of skills and training deployed at
this intermediate tier of response. Common titles associated with this
role include A & E Support, Emergency Care Assistant (ECA), High
Dependency, FPOS-1.

 

As such providers will need to ensure that standards of training are
benchmarked against a level 3 NVQ healthcare support worker or equivalent
within the following areas:

 

HCD, FPOS Enhanced or Edexcel Level 2 Diploma in Emergency Care Assistance
(ECA). In order that the vehicle is staffed appropriately and can handle
all types of non-emergency/urgent patient care transport requests.

 

3)            What assurances do you carry out to ensure staff working for
NWAS via these private ambulance services have appropriate qualifications?

4)            What assessments do NWAS carry out to ensure these staff are
up to standards to work for NWAS?

5)            What Driving assessments do NWAS carry out to ensure they
are up to standards?

6)            What checks do NWAS carry out to ensure every member of
staff working for stated private ambulance services have an in date DBS
while working for NWAS?

7)            What assurances do NWAS carry out to ensure that these staff
working for NWAS via private ambulance services  are screened for HIV ,
hepatitis etc. prior to patient contact?

8)            What assurances do you put in place that staff are
adequately rested when working for NWAS via these private ambulance
services.

 

Answers (3-8) The Trust procures third party providers via a standard
national NHS contract framework.  All providers on this framework have to
meet the standards outlined within the National Health and Social Care
Framework Specification for Urgent Care 2014-2019. Third party providers
are only used to respond as an Urgent Care crew and not a full emergency
response crew so they do not undertake emergency driving under blue light
conditions.

 

The framework specifies the following:

 

The Provider will ensure that all drivers have the necessary
qualifications to drive the vehicle. The Provider will also ensure that
drivers have adequate experience, sufficient knowledge and proven
competence, and will drive the vehicle in a manner conducive to patient
safety and comfort”.

 

9.            In relation to EMS/ Medipro Ambulance service who charge to
allow members of the public 3rd man on vehicles while working for NWAS,
what assurances do you give that the personnel they are allowing to 3rd
man are of fit character and have an in date DBS and relevant screening
for diseases?

 

Medipro do offer student placements in the same way we train university
students so they would be supernumerary and not working as part of a
crew.  They will have all the same checks that university students have
and we would not use them as crew members and we will not  be using non
NWAS  crews or vehicles to support our training.

 

From an NWAS perspective, any student must meet occupational health checks
and DBS or they do not start a placement. To maintain integrity of the
programme we only use NWAS staff to mentor students, that way we have a
uniform mechanism to evaluate the progress of the students while in
placement.

 

I hope this information is of assistance.

 

Yours faithfully

 

Sarah Morley

Communications Manager

Strategy and Planning Directorate

North West Ambulance Service NHS Trust

Ladybridge Hall, Chorley New Road, Bolton BL1 5DD

Tel: 0161 279 4832/Shoretel 4776

[mobile number]

[1]www.nwas.nhs.uk

 

 

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