Priory Group - Charles Court Safeguarding

Response to this request is long overdue. By law, under all circumstances, Priory Group Limited should have responded by now (details). You can complain by requesting an internal review.

Dear Priory Group Limited,

As an organisation providing services and facilities to the public and public authorities, can you provide the following information;

1. From 1st January 2017 to 31st December 2017, how many concerns were raised with, or reported to, The Priory Group regarding neglect or abuse at Charles Court Care Home, HR2 6GG, in relation to a vulnerable adult with care and support needs who is at risk and is unable to protect themselves because of those needs?
Please provide separate figures for each party: i.e. provider staff, residents, social workers, police, family member, etc.

2. Of the concerns raised or reported to The Priory Group from 1st January 2017 to 31st December 2017 by parties regarding neglect or abuse at Charles Court Care Home, HR2 6GG, how many were escalated by The Priory Group to an enquiry under Section 42 of the Care Act with Herefordshire Council?

3. Of the S42 enquiries undertaken by Herefordshire Council from 1st January 2017 to 31st December 2017 regarding neglect or abuse at Charles Court Care Home, HR2 6GG, how many were confirmed with The Priory Group?

4. Of the concerns raised or reported to Herefordshire council from 1st January 2017 to 31st December 2017 by The Priory Group regarding neglect or abuse at Charles Court Care Home, HR2 6GG, what form was the neglect or abuse: i.e. fall, bedsores, malnutrition, life-threatening infection, physical or psychological abuse, etc.

5. What is The Priory Group company policy regarding nurses who are under investigation by the Nursing & Midwifery Council or other organisation or regulatory body? i.e. Are said nurses permitted to continue working, and if so, independently or supervised?

6. If The Priory Group has a contract with a local authority, and any of The Priory Groups care homes are under investigations for the death of a service user, what safeguards are put in place by the Priory Group to prevent new admissions until the Care home is deemed safe and capable of providing adequate care and support by the relevant regulatory body?

Yours Faithfully,

Chris Bury

Dear Priory Group Limited,

I note you have ignored responding to my request for a remarkably extended time.

Yours faithfully,

Chris Bury

Legal & Compliance Helpdesk, Priory Group Limited

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Thank you for your email to the Legal & Compliance Helpdesk. Please note that the Helpdesk is covered Monday to Friday, 9.00am until 5.30pm. Emails received outside of these hours will be dealt with on the next working day.
If your query is in regards to a claim or the Coroner, please contact [email address]<mailto:[email address]> , [email address]<mailto:[email address]> or [email address]<mailto:[email address]>

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Dear Priory Group Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Priory Group Limited's handling of my FOI request 'Priory Group - Charles Court Safeguarding'.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Chris Bury

Legal & Compliance Helpdesk, Priory Group Limited

?
Thank you for your email to the Legal & Compliance Helpdesk. Please note that the Helpdesk is covered Monday to Friday, 9.00am until 5.30pm. Emails received outside of these hours will be dealt with on the next working day.
If your query is in regards to a claim or the Coroner, please contact [email address]<mailto:[email address]> , [email address]<mailto:[email address]> or [email address]<mailto:[email address]>

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Legal Mailbox, Priory Group Limited

Good morning

Thank you for your email and apologies for our delayed response.

We consider that the Priory Group is not a public authority for the purposes of the Freedom of Information Act. Broadly speaking, only organisations considered public authorities are subject to the Act and required to respond to Freedom of Information requests.

We therefore do not respond to Freedom of Information requests.

Please see the below link for more information:
https://www.gov.uk/make-a-freedom-of-inf...

Kind Regards
Elliott

Elliott Davis
Legal Administrator
Priory Group

T: 0207 605 0913 (ext 6913 internally)
M: 07525 277 263
W: www.priorygroup.com 

Legal and Compliance | Priory Group | 80 Hammersmith Road | London | W14 8UD

This email and any documents attached to it are confidential and legally privileged

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Dear Mr Davis,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an administrative review of The Priory Group handling of my FOI request 'Priory Group - Charles Court Safeguarding'.

A full history of my FOI request and all correspondence is available on the Internet at this https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Chris Bury

Legal & Compliance Helpdesk, Priory Group Limited

?
Thank you for your email to the Legal & Compliance Helpdesk. Please note that the Helpdesk is covered Monday to Friday, 9.00am until 5.30pm. Emails received outside of these hours will be dealt with on the next working day.
If your query is in regards to a claim or the Coroner, please contact [email address]<mailto:[email address]> , [email address]<mailto:[email address]> or [email address]<mailto:[email address]>

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