Priority categorisation

Jon made this Freedom of Information request to CityWest Homes Limited

This request has been closed to new correspondence. Contact us if you think it should be reopened.

CityWest Homes Limited did not have the information requested.

Dear CityWest Homes Limited,

Could you please provide me with the criteria that will be used to determine the priority in which applicants for Rathbone apartments will be decided/allocated?

Your website sets out some of the criteria used for housing: http://www.homeownershipwestminster.co.u..., however, it says there may be additional criteria that will be used. Who sets out / decides what this additional criteria will be?

It is possible for an offer of housing to go to someone in priority box 2, 3 and 4 before someone in priority box 1, if the applicant in priority 1 earns substantially more than those is box 2, 3 or 4. Or will the offer always go to priority 1 applicants first.

Yours faithfully,

Jon

Information - CityWest Homes, CityWest Homes Limited

Thank you for your email. We will respond as soon as we can.

 

In case of emergency please contact the CityWest out of hours emergency
service on 0800 358 3783.

 

If your query is in relation to fire safety we encourage you to review the
updates and information available at the [1]CityWest Homes website

The [2]London Fire Brigade have additional information and advice for
those living within flats.

 

Our customer services team is available to assist with matters including
repairs. You can contact them via email, or phone Monday to Friday 8.30am
– 5pm.

Freephone:                      0800 358 3783

International call:           +44 207 245 2990

Email:                           [3][email address]    

 

Apply for housing in Westminster? Please contact the [4]Housing
Options department at Westminster City Council.

 

If you are writing to make a complaint, we aim to respond to you within
ten working days or sooner. We have a simple two-stage [5]complaints
process which you can read about.

Yours faithfully,

 

CityWest Homes

 

 

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CityWest Homes is a trading name of CityWest Homes Ltd, a company limited
by guarantee and registered in England with company number 04383394.
 CityWest Homes Ltd is a wholly owned subsidiary of Westminster City
Council.  CityWest Homes is registered at: 21 Grosvenor Place, London,
SW1X 7EA.
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References

Visible links
1. http://www.cwh.org.uk/fire-safety
2. http://www.london-fire.gov.uk/know-the-p...
3. mailto:[email address]
4. http://www.westminster.gov.uk/services/h...
5. http://www.cwh.org.uk/online-services/ma...

CWH Governance, CityWest Homes Limited

Dear Jon,

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST Ref: 13887

 

Thank you for your recent request for the following information:

 

1.    Could you please provide me with the criteria that will be used to
determine the priority in which applicants for Rathbone apartments will be
decided/allocated?

2.    Your website sets out some of the criteria used for housing:
[1]http://www.homeownershipwestminster.co.u..., however, it
says there may be additional criteria that will be used. Who sets out /
decides what this additional criteria will be?

3.    It is possible for an offer of housing to go to someone in priority
box 2, 3 and 4 before someone in priority box 1, if the applicant in
priority 1 earns substantially more than those is box 2, 3 or 4. Or will
the offer always go to priority 1 applicants first.

 

Your request was received on 30/09/2017 which we are dealing with under
the terms of the Freedom of Information Act (FOIA) 2000 with reference
number 13887.

 

In some circumstances a fee may be payable and if that is the case we will
let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

 

You will receive the information requested within 20 working days by
27/10/2017 unless CityWest Homes does not hold the information or there is
a reason for it to be withheld. We will write to you in any event.

 

If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then please let us know at [2][email address].

If you have any queries or concerns then please do not hesitate to contact
us. Please remember to quote the reference number above in any future
communications.

 

Further information about your rights is also available from the
Information Commissioner at: Information Commissioner's Office Wycliffe
House Water Lane Wilmslow Cheshire SK9 5AF Telephone: 08456 30 60 60 or
01625 54 57 45 [3]www.ico.gov.uk.

 

Kind regards

Governance Team

 

CityWest Homes Limited | 21 Grosvenor Place, London, SW1X 7EA  
T: 020 7245 2388 (direct)
W: [4]www.cwh.org.uk  

 

 

 

 

This message has been scanned for viruses by Websense - www.websense.com
CityWest Homes is a trading name of CityWest Homes Ltd, a company limited
by guarantee and registered in England with company number 04383394.
 CityWest Homes Ltd is a wholly owned subsidiary of Westminster City
Council.  CityWest Homes is registered at: 21 Grosvenor Place, London,
SW1X 7EA.
DISCLAIMER: The information in this message is confidential and may be
legally privileged. It is intended solely for the addressee. Access to
this message by anyone else is unauthorised. If you are not the intended
recipient, any disclosure, copying, or distribution of the message, or any
action or omission taken by you in reliance on it, is prohibited and may
be unlawful. Please immediately contact the sender if you have received
this message in error. Thank you.

References

Visible links
1. http://www.homeownershipwestminster.co.u...
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. http://www.cwh.org.uk/

CWH Governance, CityWest Homes Limited

1 Attachment

Dear Jon

 

Please find attached the response to your Freedom of Information request
for your attention.

 

Kind regards

Governance Team

 

CityWest Homes Limited | 21 Grosvenor Place, London, SW1X 7EA  
T: 020 7245 2388 (direct)
W: [1]www.cwh.org.uk  

 

 

This message has been scanned for viruses by Websense - www.websense.com
CityWest Homes is a trading name of CityWest Homes Ltd, a company limited
by guarantee and registered in England with company number 04383394.
 CityWest Homes Ltd is a wholly owned subsidiary of Westminster City
Council.  CityWest Homes is registered at: 21 Grosvenor Place, London,
SW1X 7EA.
DISCLAIMER: The information in this message is confidential and may be
legally privileged. It is intended solely for the addressee. Access to
this message by anyone else is unauthorised. If you are not the intended
recipient, any disclosure, copying, or distribution of the message, or any
action or omission taken by you in reliance on it, is prohibited and may
be unlawful. Please immediately contact the sender if you have received
this message in error. Thank you.

References

Visible links
1. http://www.cwh.org.uk/