Dear Dorset & Wiltshire Fire and Rescue Service,

Please find a request for information regarding your organisations' printers/printing devices/associated contracts.

I would be grateful if you could reply to the questions below.

Q1. Current contract details? a. Photocopiers/MFDs b. Printers c. Print room / reprographics
Q2. Companies awarded? a. Photocopiers/MFDs b. Printers c. Print room / reprographics
Q3. Length of contract/s and end dates? a. Photocopiers/MFDs b. Printers
c. Print room / reprographics
Q4. Number of devices? a. Photocopiers/MFDs b. Printers c. Print room / reprographics
Q5. Annual print/copy volume a. Photocopiers/MFDs b. Printers c. Print room / reprographics
Q6. Annual spend? a. Photocopiers/MFDs b. Printers c. Print room / reprographics
Q7. Details on how these were procured. i.e. By Framework a. Procurement method b. If Framework, please state which one.
Q8. Do you have any print management software? If so, which software?
Q9. Do they supply you with any scanning software (additional to the software native to the device)?
Q10. What Document Management solution/s do you currently use within your organization?
Q11. Who is the person within your organization responsible for the MFD's and the contract(s), what is their title, and their contact details

Yours faithfully,

Chris Steele

InformationManagement, Dorset & Wiltshire Fire and Rescue Service

Our ref: FOI 19 104

 

Dear Chris,

 

Thank you for your request for information regarding printers/printing,
devices/associated contracts.

 

We received your request on 29 October 2019 and we are dealing with it
under the terms of the Freedom of Information Act 2000. We will supply you
with our findings as soon as possible, on or before 26 November 2019.

 

If you have any queries regarding this request, please contact me
directly, quoting the reference number above.

 

Kind regards,

 

Tonya Saben
Information Management Administrator
Dorset & Wiltshire Fire & Rescue Service | Peverell Avenue West |
Poundbury | Dorchester | DT1 3SU
TEL: 01722 69 1085 | SWITCHBOARD: 01722 69 1000

[1][email address]
dwfire.org.uk

@DWFireRescue

 

Internet e-mail is not to be regarded as a secure means of communication.
Dorset & Wiltshire Fire and Rescue Service monitors all Internet e-mail
activity and content. This communication and any files transmitted with it
is intended for the person(s) to whom it is addressed and may be
confidential, legally privileged and protected in law. Unauthorised use,
disclosure, copying or distribution is prohibited. Please notify the
sender if received in error then delete it from your system. Opinions
expressed in this communication may not be official policy. Whilst every
effort is made to carefully choose websites that we may provide links to,
Dorset & Wiltshire Fire and Rescue Service cannot guarantee the standards
of these sites. Virus Disclaimer: Dorset & Wiltshire Fire and Rescue
Service takes all reasonable steps to ensure electronic communications are
protected from virus infection but cannot accept any liability for any
loss or damage sustained as a result of software viruses. Intended
recipients are responsible for carrying out virus checking as is necessary
before opening any attachments.

References

Visible links
1. mailto:[email address]

InformationManagement, Dorset & Wiltshire Fire and Rescue Service

Ref: FOI 19 104

 

Dear Chris,

 

Further to your original request of 29 October 2019, which I have treated
as a Freedom of Information request, please find below our response to the
information that you requested.

 

Query and response:

 

Please find a request for information regarding your organisations'
printers/printing devices/associated contracts.

 

I would be grateful if you could reply to the questions below.

 

Q1. Current contract details?

MFDs.  The service does not have a print room.

 

Q2. Companies awarded?

Kyocera

 

Q3. Length of contract/s and end dates?

3 years from August 2019

 

Q4. Number of devices?

MFD - 69

 

Q5. Annual print/copy volume

MFD -  Approx. 2m sheets

 

Q6. Annual spend?

Print Costs approx. £18k per year.  Lease and Software approx. £28k per
year.

 

Q7. Details on how these were procured. i.e. By Framework

Procurement method – Further Competition against the Crown Commercial
Service’s Framework RM3781 - Multifunctional Devices and Print Management
Services (Lot 2).

 

Q8. Do you have any print management software? If so, which software?

All incorporated

 

Q9. Do they supply you with any scanning software (additional to the
software native to the device)?

No

 

Q10. What Document Management solution/s do you currently use within your
organization?

Fileshares / Office365 / Notes

 

Q11. Who is the person within your organization responsible for the MFD's
and the contract(s), what is their title, and their contact details

Head of ICT – Fiona Kiernan-Tatem, [1][email address]

 

I trust this answers your queries, however if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of the decision, you should write to the
Information Management Team, Dorset & Wiltshire Fire and Rescue Service,
Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury, Wiltshire
SP1 3NR within 40 working days of receipt of the original
decision. Alternatively you can email
[2][DWFRS request email].

 

If you are not content with the outcome of your complaint or review, you
may apply directly to the Information Commissioner’s Office (ICO) for a
decision. Generally the ICO cannot make a decision unless you have
exhausted the complaints procedure at the Fire Authority. The ICO can be
contacted at:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 08456 30 60 60

01625 54 57 45

 

[3]www.ico.gov.uk

 

Yours sincerely,

 

Tonya Saben
Information Management Administrator
Dorset & Wiltshire Fire & Rescue Service | Peverell Avenue West |
Poundbury | Dorchester | DT1 3SU
TEL: 01722 69 1085 | SWITCHBOARD: 01722 69 1000

[4][email address]
dwfire.org.uk

@DWFireRescue

 

Internet e-mail is not to be regarded as a secure means of communication.
Dorset & Wiltshire Fire and Rescue Service monitors all Internet e-mail
activity and content. This communication and any files transmitted with it
is intended for the person(s) to whom it is addressed and may be
confidential, legally privileged and protected in law. Unauthorised use,
disclosure, copying or distribution is prohibited. Please notify the
sender if received in error then delete it from your system. Opinions
expressed in this communication may not be official policy. Whilst every
effort is made to carefully choose websites that we may provide links to,
Dorset & Wiltshire Fire and Rescue Service cannot guarantee the standards
of these sites. Virus Disclaimer: Dorset & Wiltshire Fire and Rescue
Service takes all reasonable steps to ensure electronic communications are
protected from virus infection but cannot accept any liability for any
loss or damage sustained as a result of software viruses. Intended
recipients are responsible for carrying out virus checking as is necessary
before opening any attachments.

References

Visible links
1. mailto:[email address]
2. mailto:[DWFRS request email]
3. http://www.ico.gov.uk/
file:///tmp/blocked::http:/www.ico.gov.uk/
4. mailto:[email address]