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Response to this request is long overdue. By law, under all circumstances, Cambridgeshire Community Services NHS Trust should have responded by now (details). You can complain by requesting an internal review.

Dear Cambridgeshire Community Services NHS Trust,

1. Please state who is your supplier for:
a) MFDs/ MPS
b) Print room/ reprographics

2. Please can you confirm the start and expiry dates for your contracts for:
a) MFDs/ MPS
b) Print room/ reprographics

3. Please can you confirm the number of devices you have for:
a) MFDs/ MPS
b) Print room/ reprographics

4. Please can you confirm if the contracts are managed internally or through a managed print provider:
a) MFDs/ MPS
b) Print room/ reprographics

5. Please can you confirm the person and their role who is in charge of the procurement for printing and any managed print contracts?
a) MFD's/MPS
b) Print room/ reprographics

6. Who is in charge of the day to day running of MFD devices from a IT/Tech point of view?
a) MFD's/MPS
b) Print room/ reprographics

7. Does the organisation hold paper based records?
If so, are these held in-house or are the stored with a 3rd party? Please state the 3rd party supplier.

8. Does the organisation have a mail room?
If yes, how many staff work in the mail room?

9. Does the organisation have a hybrid mail system?
If yes, what system do you use?

Yours faithfully,

Tim Smith