Dear Coventry University,

1. Please state who is your supplier for:
a) MFDs/ MPS
b) Print room/ reprographics

2. Please can you confirm the start and expiry dates for your contracts for:
a) MFDs/ MPS
b) Print room/ reprographics

3. Please can you confirm the number of devices you have for:
a) MFDs/ MPS
b) Print room/ reprographics

4. Please can you confirm if the contracts are managed internally or through a managed print provider:
a) MFDs/ MPS
b) Print room/ reprographics

5. Please can you confirm the person and their role who is in charge of the procurement for printing and any managed print contracts?
a) MFD's/MPS
b) Print room/ repographics

6. Who is in charge of the day to day running of MFD devices from a IT/Tech point of view?
a) MFD's/MPS
b) Print room/ reprographics

7. Does the University hold paper based records?
If so, are these held in-house or are the stored with a 3rd party?
Please state the 3rd party supplier.

8. Does the University have a mail room?
If yes, how many staff work in the mail room?

9. Does the University have a hybrid mail system?
If yes, what system does the council use?

Yours faithfully,

Tim Smith

Freedom of Information requests, Coventry University

Dear Tim,

REF: Freedom of Information Request – FOIA1100

Please accept this email as an acknowledgment that we have received your request below. Please could I ask that you quote the above reference number in all future correspondence with us in respect of this request.

The University will deal with this request under the provisions of the Freedom of Information Act 2000 and will provide a response to you by the statutory deadline of 4th February 2020.

Kind Regards

Will Doherty | Registry Officer – Information Governance | Information Governance Unit (IGU)
Coventry University, Alan Berry Building, Priory Street, Coventry, CV1 5FB
T: +44 (0)2477 658202 | M: +44 (0)7557425844 | E: [email address] |
W: www.coventry.ac.uk
Working hours: Monday – Friday 08.30am – 17.00pm

Please visit IGU’s SharePoint site for more information by clicking on the link below:

https://share.coventry.ac.uk/staff/ps/IP...

The contents of this email (including any attachments) are confidential, may be legally privileged, and are for use only by the intended recipient(s). If you are not an intended recipient, you must not use or disclose the contents to anyone; instead, please notify the sender immediately by reply email or by calling +44 (0)24 77 65 7777 and then delete this email.

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Freedom of Information requests, Coventry University

Dear Mr Smith,

REF: Freedom of Information Request – FOIA1100

The University has completed its search for the information requested by you under the Freedom of Information Act.

In response to your request, please see below:

1. Please state who is your supplier for:
a) MFDs/ MPS - Apogee
b) Print room/ reprographics - N/A. The University does not operate a Print Room Service.

2. Please can you confirm the start and expiry dates for your contracts for:
a) MFDs/ MPS - Start Date: Sept 2020 (Rolling Contract)
b) Print room/ reprographics - N/A. The University does not operate a Print Room Service.

3. Please can you confirm the number of devices you have for:
a) MFDs/ MPS - 380 MPF
b) Print room/ reprographics - N/A. The University does not operate a Print Room Service.

4. Please can you confirm if the contracts are managed internally or through a managed print provider:
a) MFDs/ MPS - Print provider
b) Print room/ reprographics - N/A. The University does not operate a Print Room Service.

5. Please can you confirm the person and their role who is in charge of the procurement for printing and any managed print contracts?
a) MFD's/MPS – No specific team member assigned. Contact email is: [email address]
b) Print room/ reprographics - N/A. The University does not operate a Print Room Service.

6. Who is in charge of the day to day running of MFD devices from a IT/Tech point of view?
a) MFD's/MPS - IT Services
b) Print room/ reprographics - N/A. The University does not operate a Print Room Service.

7. Does the University hold paper based records? - Yes
If so, are these held in-house or are the stored with a 3rd party? Please state the 3rd party supplier – These are held in-house.

8. Does the University have a mail room? - Yes
If yes, how many staff work in the mail room? – We have 4 members of staff

9. Does the University have a hybrid mail system?
If yes, what system does the University use? No.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to the Information Governance Unit, Coventry University, Alan Berry Building, Priory Street, Coventry, CV1 5FB or email [Coventry University request email].

If you believe that the University has not dealt with your request in accordance with the FOIA, please be advised that you have the right to have this decision reviewed via the University’s complaints procedure, a copy of which can be provided upon request.

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the University. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF; Tel: 01625 545 745; Email: [email address]

Kind Regards

Will Doherty | Registry Officer – Information Governance | Information Governance Unit (IGU)
Coventry University, Alan Berry Building, Priory Street, Coventry, CV1 5FB
T: +44 (0)2477 658202 | M: +44 (0)7557425844 | E: [email address] |
W: www.coventry.ac.uk
Working hours: Monday – Friday 08.30am – 17.00pm

Please visit IGU’s SharePoint site for more information by clicking on the link below:

https://share.coventry.ac.uk/staff/ps/IP...

The contents of this email (including any attachments) are confidential, may be legally privileged, and are for use only by the intended recipient(s). If you are not an intended recipient, you must not use or disclose the contents to anyone; instead, please notify the sender immediately by reply email or by calling +44 (0)24 77 65 7777 and then delete this email.

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