Dear Swindon Borough Council,

Please can you assist me through the Freedom of Information in providing the following information please:

1. Please state the number of printers currently within the organization, including MFD´s & photocopiers.
2. What percentage of your fleet is in colour vs mono?
3. In terms of useage, what is your monthly page volumes?
4. Who are the main manufacturers for the printers (hardware)?
5. Who are the main supplier(s) of print consumables (Toner, spares, etc)?
6. What are the start and end dates for the print support contract(s) if applicable?
7. What is the approximate spend on printers and consumables during the last year?
8. What is the length of the MFD contract(s)?
9. What is the approximate spend on MFD’s and consumables during the last full year?
10. What are the start and end dates for the managed print contract in your organization (if applicable)?
11. Which procurement route or framework was used to procure this service?
12. The named person and their role in your organization is in charge of the procurement for printing and any managed print contracts.

Yours faithfully,

R Malhotra

Customer Services, Swindon Borough Council

Thank you for your email which has been forwarded to the FOI office for response.

Kind regards

Customer Services
Swindon Borough Council
Wat Tyler House
Swindon SN1 2JG
Phone: 01793 445500

E-mail: [Swindon Borough Council request email]
Website: www.swindon.gov.uk

Haylee-Anne Gatfield, Swindon Borough Council

Dear R Malhotra,

Ref: 101003194451

Thank you for your request concerning printing, received in our office on, 22nd August 2017.

Under the terms of the Freedom of Information Act 2000, the Council has a duty to respond ‘promptly’ or no later than 20 working days, which in this case is, 20th September 2017.

If you have any queries about this matter please contact me as detailed, quoting the above reference number.

Yours sincerely,

Haylee Gatfield
([email address])
Leadership Support Officer
Customer and Business Services
Contact No. 07970 707502
Wat Tyler West, 2nd floor
Swindon Borough Council
Web: www.swindon.gov.uk

Haylee-Anne Gatfield, Swindon Borough Council

Dear R Malhotra,

Re: FOI Freedom of Information Request: 101003194451

Further to my acknowledgement I attach for your attention the response to your request.

1.Please state the number of printers currently within the organization, including MFD´s & photocopiers - 194
2.What percentage of your fleet is in colour vs mono? 47.4% Colour vs 52.6% Mono
3.In terms of useage, what is your monthly page volumes? - 900,000
4.Who are the main manufacturers for the printers (hardware)? - Samsung
5.Who are the main supplier(s) of print consumables (Toner, spares, etc)? - Apogee Corporation Limited
6.What are the start and end dates for the print support contract(s) if applicable? -Not applicable
7.What is the approximate spend on printers and consumables during the last year? - The split between printer and MFD spend in our managed service contract would require significant time to compile and answering this question would be chargeable.
8.What is the length of the MFD contract(s)? - 5 years
9.What is the approximate spend on MFD’s and consumables during the last full year? - The split between printer and MFD spend in our managed service contract would require significant time to compile and answering this question would be chargeable.
10.What are the start and end dates for the managed print contract in your organization (if applicable)? - Start - September 2016. End - September 2021
11.Which procurement route or framework was used to procure this service? CPC/DU/MFD/01
12. The named person and their role in your organization is in charge of the procurement for printing and any managed print contracts. - IT Contracts Manager

If you are unhappy with the service you have received in relation to your request and wish to request a review you should contact:

Customer Services
Civic Offices
Euclid Street
Swindon
Website: www.[Swindon Borough Council request email]

The complaints/review procedure involves a full review by the Council's Monitoring Officer.

If you are not content with the outcome of our conclusion, you may apply directly to the Information Commissioner's Office for a decision before contacting the Council. Generally, the ICO cannot make a decision unless you have exhausted the Council's own complaints procedure.

The Information Officer can be contacted at :

The Information Commissioner's Office,
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

If you require any further information concerning this matter please contact me quoting the reference number at the top of the letter.

Yours sincerely,

Haylee Gatfield
([email address])
Leadership Support Officer
Customer and Business Services
Contact No. 07970 707502
Wat Tyler West, 2nd floor
Swindon Borough Council
Web: www.swindon.gov.uk

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