Dear local council,
I'm getting in touch with you with a Freedom Of Information request. Please could you tell me the following for your jurisdiction;
A) the number of complaints your council have received about potholes in your area in 2016 and 2017?
B) how many compensation claims have been made against your council because of accidents caused by potholes in 2016 and 2017?
C) how much have your council paid out as a result of the above compensation claims in 2016 and 2017?
D) What was the largest amount the council have paid out in a compensation claim for accidents caused by potholes in both 2016 and 2017 respectively?
Please provide this information in a table format wherever possible.
Thank you in advance for your help,
Thank you for your e-mail requesting information under the Freedom of
Information Act 2000 / Environmental Information Regulations 2004.
We will proceed with the request which we received today. It is our
intention to have the information delivered to you as soon as possible
otherwise within the statutory 20 working days.
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Bedford BC - OFFICIAL-Unsecure
Dear Ms Friis-Jansen
Request pursuant to Environmental Information Regulations Act 2004 –
Request No. 12646
Thank you for your request for information, this has been considered under
the Environmental Information Regulations 2004.
Please see information you requested below:
A) the number of complaints your council have received about potholes in
your area in 2016 Answer 997 and 2017 Answer 1280
B), C), D):
Claim No's of No's of Successful Largest Single
Period Claims Claims Value Paid Payment
2016 85 25 31,800.80 14,207.70
2017 81 10 308.58
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder. For
further information regarding Re-use of Public Sector Information please
see the following link
If you are unhappy with the way the authority has handled your request,
ask for an internal review. Please contact Barbara Morris, Assistant Chief
Executive, (Law & Governance), email: [email address] who
will arrange an internal review of your case. Under Regulation 11(2) this
needs to be done no later than 40 working days after the date of this
letter. If you are not content with the outcome of the internal review,
you have the right to apply directly to the Information Commissioner for a
The Information Commissioner can be contacted at:
Information Commissioner’s Office
If you have any queries about this letter, please contact me.
Business Management Support Officer – Enabling/Customer
Bedford Borough Council
Direct Dial: 01234 718241 (Ext 47241)
e-mail: [email address]
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