Potholes - Wales Councils

The request was successful.

Dear Cardiff Council,

Please could you answer the following questions in relation to potholes

1. Total no. of potholes reported in your council area for the years (i) 2020, (ii) 2021, (iii) 2022 and (iv) 2023 to date
2. Total no. of potholes fixed in your council area for the years (i) 2020, (ii) 2021, (iii) 2022 and (iv) 2023 to date
3. Total amount made in claims for compensation due to pothole damage broken down by financial year for the years (i) 2020/21, (ii) 2021/22, (iii) 2022/23, and (iv) 2023/24 to date
4. Total amount paid out in claims for compensation due to pothole damage broken down by financial year for the years (i) 2020/21, (ii) 2021/22, (iii) 2022/23, and (iv) 2023/24 to date

If possible if time allows:
5. The road name in your area which has received the most pothole reports over the past 5 years, and the total amount of reports made.

Yours faithfully,

Matthew Davis

Cardiff Council

Dear Mr Davies

Thank you for your request for information about : 1. Total no. of
potholes reported in your council area for the years (i) 2020, (ii) 2021,
(iii) 2022 and (iv) 2023 to date
2. Total no. of potholes fixed in your council area for the years (i)
2020, (ii) 2021, (iii) 2022 and (iv) 2023 to date
3. Total amount made in claims for compensation due to pothole damage
broken down by financial year for the years (i) 2020/21, (ii) 2021/22,
(iii) 2022/23, and (iv) 2023/24 to date
4. Total amount paid out in claims for compensation due to pothole damage
broken down by financial year for the years (i) 2020/21, (ii) 2021/22,
(iii) 2022/23, and (iv) 2023/24 to date

5. The road name in your area which has received the most pothole reports
over the past 5 years, and the total amount of reports made.
which was received on 29/11/2023

The department reasonably requires further information in order to
identify and locate the information that you have asked for.

Please could you clarify what you mean by "Total amount made in claims for
compensation due to pothole damage"? 

We will not be able to take this matter further without extra information
from you.

Please remember to quote the reference number above in any future
communications.

Information Governance Team- Tim Llywodraethu Gwybodaeth
City of Cardiff Council - Cyngor Dinas Caerdydd
Room/Yst 357, County Hall/Neuadd y Sir
Cardiff/Caerdydd
CF10 4UW
[1][Cardiff Council request email] / [email address]

══════════════════════════════════════════════════════════════════════════

Cardiff Council are registered as a Data Controller under the General Data
Protection Regulation and Data Protection Act 2018, your personal
information will be processed in line with this legislation. Processing of
personal data is required to perform a specific task(s) in the public
interest, that is set out by law.

All information will be treated as confidential but may be used by the
Council or disclosed to others when required by law. We use a third party
software provider House on the Hill to process requests for information.
For further information on how House on the Hill manage personal data, you
can view their privacy policy here
[2]https://houseonthehill.com/company/priva...

The data will be securely stored by Cardiff Council for a period no longer
than 3 years. You can contact the Data Protection Officer at
[3][email address]

Further information on how the Council process personal data can be viewed
in our Privacy notice:
https://www.cardiff.gov.uk/ENG/Home/New_...

You can report a concern by visiting the ICO website:
[4]https://ico.org.uk

══════════════════════════════════════════════════════════════════════════

Mae Cyngor Caerdydd wedi cofrestru fel Rheolwr Data dan y Rheoliad Diogelu
Data Cyffredinol a Deddf Diogelu Data 2018, caiff eich gwybodaeth bersonol
ei phrosesu yn unol â’r ddeddfwriaeth hon.  Mae angen prosesu data
personol i gyflawni tasg(au) penodol er lles y cyhoedd, a nodir dan y
gyfraith.

Bydd yr holl wybodaeth a roddir yn cael ei thrin yn gyfrinachol ond gall y
Cyngor ei defnyddio neu ei datgelu i eraill os bydd hynny’n ofynnol dan y
gyfraith. Rydym yn defnyddio darparwr meddalwedd trydydd parti House on
the Hill i brosesu ceisiadau am wybodaeth.  I gael rhagor o wybodaeth ar
sut mae House on the Hill yn rheoli data personol, gallwch weld eu polisi
preifatrwydd yma https://houseonthehill.com/company/priva...

Caiff y data ei gadw’n ddiogel gan Gyngor Caerdydd am gyfnod o ddim mwy na
3 blynedd. Gallwch gysylltu â’r Swyddog Diogelu Data ar
[email address]

Gallwch weld rhagor o wybodaeth ar sut mae'r Cyngor yn prosesu data
personol ar ein hysbysiad Preifatrwydd:
https://www.cardiff.gov.uk/CYM/Hafan/Ymw...

Gallwch roi gwybod am unrhyw bryder drwy fynd i'r wefan ICO:
[5]https://ico.org.uk

References

Visible links
1. mailto:[Cardiff Council request email] / [email address]
2. https://houseonthehill.com/company/priva...
3. mailto:[email address]
4. https://ico.org.uk/
5. https://ico.org.uk/

Dear Cardiff Council,

Please disregard Q3. Thank you.

Yours faithfully,

Matthew Davis

Cardiff Council

1 Attachment

Annwyl Mr Davies

Rydym wedi atodi ymateb i’ch cais : FOI20513.

Os ydych yn anfodlon ar ymateb y Cyngor mae gennych hawl i ofyn am
adolygiad mewnol.

Os gwnewch hyn bydd angen ei gyfeirio at y Rheolwr Ceisiadau Gwybodaeth,
Tim Llywodraethu Gwybodaeth.
Bydd angen i chi nodi’r rhesymau dros yr adolygiad a sut y credwch nad
yw’r Cyngor wedi cydymffurfio â’r Ddeddf Rhyddid Gwybodaeth.

Dear Mr Davies

Please find attached a response to your request : FOI20513.

If you are dissatisfied with the Council’s response you have a right to
request an internal review.

If you request an internal review this will need to be made in writing
addressed to the Information Request Manager, Information Governance Team.

You will need to set out the reasons for the review and how you believe
the Council has not complied with the Freedom of Information Act

Information Governance Team- Tim Llywodraethu Gwybodaeth
City of Cardiff Council - Cyngor Dinas Caerdydd
Room/Yst 357, County Hall/Neuadd y Sir
Cardiff/Caerdydd
CF10 4UW
[1][Cardiff Council request email] / [email address]

══════════════════════════════════════════════════════════════════════════

Cardiff Council are registered as a Data Controller under the General Data
Protection Regulation and Data Protection Act 2018, your personal
information will be processed in line with this legislation. Processing of
personal data is required to perform a specific task(s) in the public
interest, that is set out by law.

All information will be treated as confidential but may be used by the
Council or disclosed to others when required by law. We use a third party
software provider House on the Hill to process requests for information.
For further information on how House on the Hill manage personal data, you
can view their privacy policy here
[2]https://houseonthehill.com/company/priva...

The data will be securely stored by Cardiff Council for a period no longer
than 3 years. You can contact the Data Protection Officer at
[3][email address]

Further information on how the Council process personal data can be viewed
in our Privacy notice:
https://www.cardiff.gov.uk/ENG/Home/New_...

You can report a concern by visiting the ICO website:
[4]https://ico.org.uk

══════════════════════════════════════════════════════════════════════════

Mae Cyngor Caerdydd wedi cofrestru fel Rheolwr Data dan y Rheoliad Diogelu
Data Cyffredinol a Deddf Diogelu Data 2018, caiff eich gwybodaeth bersonol
ei phrosesu yn unol â’r ddeddfwriaeth hon.  Mae angen prosesu data
personol i gyflawni tasg(au) penodol er lles y cyhoedd, a nodir dan y
gyfraith.

Bydd yr holl wybodaeth a roddir yn cael ei thrin yn gyfrinachol ond gall y
Cyngor ei defnyddio neu ei datgelu i eraill os bydd hynny’n ofynnol dan y
gyfraith. Rydym yn defnyddio darparwr meddalwedd trydydd parti House on
the Hill i brosesu ceisiadau am wybodaeth.  I gael rhagor o wybodaeth ar
sut mae House on the Hill yn rheoli data personol, gallwch weld eu polisi
preifatrwydd yma https://houseonthehill.com/company/priva...

Caiff y data ei gadw’n ddiogel gan Gyngor Caerdydd am gyfnod o ddim mwy na
3 blynedd. Gallwch gysylltu â’r Swyddog Diogelu Data ar
[email address]

Gallwch weld rhagor o wybodaeth ar sut mae'r Cyngor yn prosesu data
personol ar ein hysbysiad Preifatrwydd:
https://www.cardiff.gov.uk/CYM/Hafan/Ymw...

Gallwch roi gwybod am unrhyw bryder drwy fynd i'r wefan ICO:
[5]https://ico.org.uk

References

Visible links
1. mailto:[Cardiff Council request email] / [email address]
2. https://houseonthehill.com/company/priva...
3. mailto:[email address]
4. https://ico.org.uk/
5. https://ico.org.uk/