Potholes: stats, procedure and compensation

Currently waiting for a response from Derbyshire County Council, they should respond promptly and normally no later than (details).

Dear Derbyshire County Council,

How many claims did the council receive for compensation for pothole damage in the last three years that figures are available?
How many of these claims did you pay?
What was the cost to you for claims in the last three years that figures are available?
What is the average pay out for a claim?
What was the cost to the council administratively for managing these claims in the last three years that figures are available?
What was the budget for fixing potholes in the last three years that figures are available?
What is the budget for fixing potholes this current year?
How much did you spend on fixing potholes in the last three years that figures are available?
How many potholes were fixed in the last three years that figures are available?
How many repairs were prompted by complaints?
How many repairs were because of the council's own survey work?
Did the council develop its own process for managing pothole claims, e.g. the development of a form to report claims, standards in terms of timely responses etc.

Yours faithfully,

Oliver Lewis

Access 2 Info (Commissioning Communities and Policy), Derbyshire County Council

Dear Mr Lewis

I write to acknowledge receipt of your request for information received on 28 January 2020.

Your request will be dealt with in accordance with the provisions of the Freedom of Information Act 2000. Authorities are required to respond promptly to requests and in any event within 20 working days following the date of receipt. In your case we calculate this to be by the 25 February 2020. However, we shall endeavour to deal with your request promptly, and if possible before this date.

Yours Sincerely,

Business Services Assistant
Access 2 Information Team
Derbyshire County Council
County Hall
Matlock
DE4 3AG

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