Potholes: stats, procedure and compensation - follow up question

Oliver Lewis made this Freedom of Information request to Staffordshire County Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Staffordshire County Council,

Thank you so much for helping me with a recent request regarding pothole claims and compensation.

It would be great to know if we can ask for a couple more pieces of information about this?

Out of the claims that you have received from damage caused by potholes, would you be able to let us know how many of these are still in progress and how many have been turned down for the last three years figures are available?

Thanks again for your help with this.

Best wishes,
Oliver

Staffordshire County Council

Dear Oliver Lewis,
 
Thank you for your request for information received by Staffordshire
County Council on 07/04/2020.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days. 

**Coronavirus (COVID-19)**

During the current situation we will try to meet the statutory deadlines
for processing access to information requests. However, it is likely that
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access to information work to deal with priority public services.

Please be patient if you experience delays when making information rights
requests during the pandemic. Where practicable, we will try to notify you
if there is likely to be a delay in being able to provide the information
you have requested.

 
If you have any queries about this request do not hesitate to contact us.
Please remember to quote the case reference number above in any future
communications.
Yours sincerely,
 Access Team

Portch, David (Corporate), Staffordshire County Council

Dear Oliver Lewis

Thank you for your request for information.

Please find information provided by the relevant service team(s) below.

2017
Open claims – 148
Settled Claims – 1043

2018
Open Claims – 59
Settled Claim – 2269

2019
Open Claims – 358
Settled Claims – 538

If you have any comments relating to how your request has been handled by our authority you should contact us in the first instance.  Send your comment or complaint to:

Access Manager, Access Team, Staffordshire County Council, 2 Staffordshire Place, Stafford ST16 2DH or email [email address]

If you then have any further comments relating to how your request has been handled by our authority, please contact the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Regards
  
David Portch

Access Team
Staffordshire County Council
1 Staffordshire Place
Stafford
ST16 2DH

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